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GainesvilleCoins

How would you rate GainesvilleCoins?
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Romania
1 review
0 helpful votes
Follow Oriana R.
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Gainesville coins are among my top two places to buy online at the right price. Before making my purchase I check the price and select it in several stores and always Gainesville coins is one of the best options, their friendly staff is highly recommend to these guys.

Date of experience: September 18, 2023
Florida
1 review
1 helpful vote
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Five stars
September 13, 2018

Gotta give kudos to the staff of gainesville coins. Nate was very knowledgeable and took the time to explain the differences between a few coins I was interested in buying. I settled on some proof silver coins and purchased using a credit card and the coins arrived on time and in good order. I am very pleased with the condition of the coins. They each arrived in plastic capsules and the proof finish really makes the design pop.

Date of experience: September 13, 2018
Texas
1 review
0 helpful votes
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Gainesville Coins is one of my favorite stores to buy my valuables, they have great prices. Deliveries arrive just on time, they are very responsible and kind to the customer, I have used their services many times and I will continue to use them, I recommend them.

Date of experience: August 9, 2023
Florida
1 review
0 helpful votes
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Professional service
August 3, 2023

My experience with this company was fantastic, I liked their customer service. They generate confidence in the purchase because I realized in my experience that they are very honest and professional, I recommend them 100%.

Date of experience: August 2, 2023
Texas
1 review
0 helpful votes
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I am very grateful
September 14, 2023

I love collecting coins and since I found this place I have become a customer, they know how to do their job very well, the coins have very good quality, I am really satisfied with the results in each order I place with them. I am very grateful, thank you

Date of experience: September 13, 2023
Texas
1 review
0 helpful votes
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It's a great place yo collect coins
September 19, 2023
Updated review

I have been a buyer at this place for a year, since I found them. The quality with which they deliver the coins is an example of the great work and dedication with which they work. I have always been more than satisfied with my purchase.

Date of experience: September 18, 2023

I want to give my opinion
September 18, 2023
Previous review

I want to give my opinion of this place because I really think it can be helpful to other buyers. I have been a customer of theirs for several years and every purchase I make shows me that I was not wrong with them. They have very good quantities of offers comparing price and quality. The attention they have whenever I go with them is incredible. Everything is super good, I recommend them

Date of experience: September 18, 2023
California
2 reviews
3 helpful votes
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This is an updated review... so after waiting for a ridiculous amount of time (3 months after check cleared and product was verified in stock) I received my order... VERY happy with product, very unhappy with delivery and update info from customer service... phone messages not returned, email inquiries not followed up... but the products were finally delivered...

Date of experience: August 25, 2023
Georgia
1 review
9 helpful votes
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They are now a scam
March 28, 2023

I ordered form these guys in the past with no issues. They have apparently had hard times and as all the recent reviews show now they take your money and never ship your product. I am over nine weeks on a 700$ order. All the excuses in the book but just like all the others no silver. Just filed a police report. Stay away these guys are either on their way out of business or just straight out crooks.

Date of experience: March 28, 2023
Georgia
1 review
9 helpful votes
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They have pathetic customer care. Order something from here & forget about it. Their shipment delays are a nightmare. Even after 1 month of my order, they could not tell me when the order will be shipped. It is like an indefinite delay. There is no communication on the delay, or for your order until you call them. I experienced the same thing, & customer rep said they cannot check anything, & tell when it will shipped, as they do not have access. So in short, order something & forget about it.

Date of experience: July 17, 2023
Illinois
1 review
2 helpful votes
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I've bought coins here for a decade. They have a vast collection and you get what you pay for. If your just buying bullion coins they're great. Huge selection, etc. But nothings perfect. They're often out of stock on many coins. And they take forever to deliver. Sometimes up to month. But where else can you buy coins with this selection? Or with speedier delivery?

Date of experience: November 6, 2018
Colorado
5 reviews
17 helpful votes
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I am a small time collector and have used several online sites for buying precious metals and Gainsville Coins is the one I use the most. They have the best prices consistently, even with the mark up for credit card purchases. They have always shipped promptly or indicated that there would be a delay when I submit my order. The packaging is bomb proof and indiscreet. I did call to talk to a sales rep. Once and probably won't be doing that again since she seemed annoyed with me and was not friendly or even very helpful. Customer service could use some work.

Date of experience: July 9, 2014
Florida
7 reviews
27 helpful votes
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The site is good, but the content of what you actually get is terrible, a complete scam, switch and bait. They show great pictures of coins and what you get is an additional 5% charge for your credit card and worn and scratched coins. I complained and found a very different scene, the customer service went out the window, they where almost threatening to me.

Date of experience: August 16, 2012
Tennessee
1 review
10 helpful votes
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COMPLETE FRAUD
December 19, 2022

I have never dealt with a company this blatantly dishonest. Absolutely disgraceful. They take your money and then don't ship anything. Call after call after call. Endless empty promises and lies. Changing delivery dates. No access to management. No access to the nebulous "shipping department". Then, they have the audacity to offer to refund 95% of your money for a "cancelled order" weeks or months after a promised deliver date. "Buying" form them amounts to making an interest-free loan to them for the pleasure of weeks of frustration and deceit and apparently, if your lucky, you get 95% of your money back. I would NEVER do business with this company again and I HIGHLY recommend that you do not make the same mistake I have.

Date of experience: December 19, 2022
Texas
1 review
1 helpful vote
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BUYER BEWARE Gainesville Coins IS NO LONGER A LEGIT METALS DEALER. 4 MONTHS AND NO SHIPMENT. THEY DONT RESPOND TO EMAIL. THEY PICK UP THE PHONE AND IMMEDIATELY HANG UP. IF YOU GO IN PERSON THIS IS THE RESULT. HEADED TO OUR APPOINTMENT WITH THE FINANCIAL CRIMES INVESTIGATORS NOW. FOR EVERYONE IN THE REVIEWS EXPERIENCING SAME, PM ME. THERE ARE SO MANY CUSTOMERS IN THE SAME POISTION WE CAN PUT A CLASS ACTION TOGETHER. FIND ME ON *******@AABB FOR THE FULL VIDEO OF HOW THEY TREAT CUSTOMERS IN THEIR STORE.

Date of experience: January 12, 2024
North Carolina
1 review
13 helpful votes
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BEWARE of this company!
February 11, 2023

They published a price on their site which was unbelievably low. Then they called to ask me to pay the difference between the price I ordered at, and the real price. When I didn't agree, they blacklisted me, and wouldn't allow me to order from them again! Beware of this company!

Date of experience: February 11, 2023
Georgia
1 review
12 helpful votes
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I ordered some silver coins from Gainesville coin. There website did not say my items where out of stock. I got an email saying that there would be a delay in shipping. After the day the email said my order was to be shipped. I called gainesville coin and asked where my coins where and was told there was a delay in shippment until mid November. At that point I said cancel my order. Seven days latter I checked and my refund has not been made. I do not advise buying from this company. They are selling items not in stock and using you money.

Date of experience: November 10, 2021
Michigan
1 review
6 helpful votes
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Slow shipping.no really slow shipping
August 8, 2023

No where did it say or did anyone i had contact with say it would take over a month to ship. Prices of metals change way faster. Lost a lot of money In The wait I again was never Informed of. Placed an order from competitor and recieved the coins placed 2nd order and recieved the coins, all while still waiting just to ship! Beware.

Date of experience: August 8, 2023
Netherlands
1 review
0 helpful votes
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Great experience
August 10, 2023

My experience here was very nice.The team helped me and was very kind.The guy who helped me was very professional and answered all my questions.I definitely recommend this place to others who need to buy gold, silver or other precious metal items

Date of experience: August 9, 2023
Cuba
1 review
0 helpful votes
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Gainesville Coins
October 12, 2023

My experience has been very good, the products they offer are very good and detailed. I always use the courier service to place my orders and I am very satisfied.

Date of experience: September 24, 2023
Netherlands
1 review
1 helpful vote
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They have excellent customer service, they are very attentive, they advise you very well and they respond quickly,
The products arrived on time and very well packaged and the best price I have ever seen.

Date of experience: August 13, 2023

Overview

GainesvilleCoins has a rating of 2.4 stars from 130 reviews, indicating that most customers are generally dissatisfied with their purchases. GainesvilleCoins ranks 6th among Coins sites.

service
112
value
101
shipping
105
returns
87
quality
100