Expired passport identified the week before Thanksgiving, needed a 7 day or less turn around. Submitted my application on line Monday and overnighted needed documents, the same day. I received everything Friday in perfect order! Great job.
I called 3 times with questions, because I was new to the whole passport issue. Each of the 3 people I spoke to, gave me crystal clear answers, and were ready to continue to assist me further if needed. They each took there time to make sure we were both on the same page.
With the understanding and knowledge that your people have on your product and the way they communicate was fantastic.
Thank you all for your help.
What a wonderful service! This was my first experience needing a Visa prior to arrival in a country. G3 sent detailed instructions, were incredibly attentive, and kept me updated through the whole process. G3 made the process easy and headache free!
Very pleased with our experience. Process online was laid out straight forward. Their office can be quite busy so when I was ready for the review step with someone over the phone I had to leave a voicemail. I decided to email & heard back right away. I also utilized the chat function which worked great.
When I called to ask questions about getting my daughter's passport, Maria was extrememly helpful in telling me exactly what documents I needed. I would recommend this service if you need a passport quickly.
Last minute business opportunity came up in Spain, and I realized my passport had expired. I was told by a colleague about G3 Passports and that they could get me a new passport within a week. They walk you step by step through the entire process to make sure your passport arrives in the time you need. I received my passport and was able to make the trip and we are now in negotiations for expansion overseas.
The whole team was so helpful and responsive, even able to hop on a call with me on Friday at 5:30pm. I felt very confident in their care, and our visa was received in no time! Will definitely be recommending this service to others at my company.
Mohammed Jashim provides the highest level of service. He keeps customers fully informed of any factor that may affect deadlines, resolves any issues at early stages and responds quickly to any and all questions. He is able to maintain a high level of output without sacrificing quality and projects a positive image.
Thank you Mohammed and the G3 team for making a substantial contribution to the success of many of the trips I have planned over the past few years in the financial and tech sector. I am eternally grateful! You consistently exceed expectations!
This service was fantastic. My passport had unknowingly expired, and I had travel within 3.5 weeks. They walked me through the easy process. I received my new passport in less time than anticipated - 8 days versus 12. They updated me regularly via email. There are many other services out there that cost more and the time out is much longer. I am very grateful to g3passports for their fantastic service, and highly recommend them!
Our Service agent was Tatiana Pecherkina. She was excellent, efficient,and ver responsive to our every need. We would give her the highest rating. We thank everyone for a great experience,
Sincerely, Norma Rushton
I'm an executive assistant with 30+ years experience. I've used several passport/visa services in the past and began using g3visas in 2017. The service and turnaround time is outstanding. They respond in a timely manner and have delivered on every request. I am so impressed with their services that I've recommended them to several colleagues who are also pleased with their services. I highly recommend them and would not use any other service for my executive needs.
I am a very happy customer of g3passports. The service I received was top notch! I have never dealt with such a responsive and professional group of people. Each step of my passport renewal was clearly communicated to me and instructions were clear and precise as my representative walked me through the process. An error on my part prompted swift communications by g3passports in both an e-mail and a phone call with again, clear instructions on how to rectify. Renewed passport made it to me exactly when g3passports said it would. I can't thank them enough and would definitely recommend g3passports to anyone needing passport service.
I had to call to have some things explained to me, and they were very patient and helpful. I even got the same customer service person, sorry, I have forgotten his name, but he was so nice in helping me do what I needed. I appreciate your services!
I needed s passport renewal in less than 2 weeks. I found G3 online and though I was a little skeptical, I decided to try it. It was a great choice! Great customer service and they kept me apprised of every step in the process. On top of that my passport was delivered back to me in the exact day they said it would be. Thank you so much.
My company scheduled a trip to China at the last minute. The G3 team was able to expedite the process and ensure that all our traveler's were able to go. This was challenging because all the traveler's were in different parts of the US. G3's professionalism and service is awesome. We were kept informed along the way and they were great to work with. We will use them again.
It was a great experience! I called customer service at least 3 times and they were so helpful. They answered any questions I had and did everything they could to make the process as easy as could be. I would definitely recommend this company to anyone who needs this service. They are amazing!
From the first contact through the entire processing of my passport renewal, I was so impressed with the professional approach of the staff and the process. I loved the email alerts about where things stood in the process all along the way. Our world would be a better place if we had more of the type of professional, personal and courteous customer service that g3passports provides. My international travel may now continue!
Great to work with. Made a stressful situation of loosing my passport a week before my honeymoon...a lot easier to deal with. They helped me know exactly what I needed to do every step of the way. Thank you!
Joe McGurn has been helping our company with passports for awhile but this was my first time personally to submit a passport request. Joe did a great job and was very quick to respond to any questions that I had.
From beginning to end the experience was excellent. We needed second valid passports and Teddy Etienne was extremely helpful and efficient. We have used your service in the past and will continue to do so. Now we will be working with the Miami office on Brazilian visas.
Answer: Legit. Yes you can 'do it yourself' for cheaper, but you are paying for speed and convenience with these guys
Answer: Easy. Easy easy. They pick up the phone. They were the only ones who picked up the phone
G3 Visas has a rating of 3.7 stars from 396 reviews, indicating that most customers are generally satisfied with their purchases. G3 Visas ranks 3rd among Travel Visas sites.