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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Washington
2 reviews
1 helpful vote
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Patric Douglas
November 13, 2013

Patric Douglas
Timeline
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Life Event

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Life Event
What's on your mind?
Patric Douglas
3 minutes ago
Dear From You Flowers. On behalf of my newly born nephew, his father (my brother) and new mommy Kristi we would like to say... Booo!

The fact you lied about the 100 roses you said you would deliver today pales in comparison to the shocking lack of customer service you have given me today. You LOST 100 roses and you don't know where they are?

You THINK they "may" show up to the hospital next week when they will be gone?

You refuse to give me a refund explaining that the order "comes when it comes". Wow, really?

It's not the money, it's the simple fact that flowers are a long distance expression of love, fealty, and happiness, your failure to deliver in our time of need in the day and age of the Internet is, simply put, stunning.

Once again, Boooo!

Date of experience: November 12, 2013
Marty U.
0 reviews
0 helpful votes
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It was easy and quick to shop, select and place an order. No complaints.

Date of experience: November 12, 2013
Michael P.
0 reviews
0 helpful votes
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A+++ Exceptional products and very fast shipping!
November 13, 2013

A+++ Exceptional products and very fast shipping! Thank you!

Date of experience: November 12, 2013
jim l.
0 reviews
0 helpful votes
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I thought i'd be hit with a charge for service/handling, but not that much.

Date of experience: November 12, 2013
Phil Y.
0 reviews
0 helpful votes
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Na
November 12, 2013

Na

Date of experience: November 12, 2013
Sharon R.
0 reviews
0 helpful votes
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Delivery was made prior to actual requested delivery date. Fromyouflowers resolved the problem for me.

Date of experience: November 12, 2013
leighton c.
0 reviews
0 helpful votes
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Nice bouquet
November 12, 2013

Nice bouquet

Date of experience: November 12, 2013
Jake M.
0 reviews
0 helpful votes
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Pretty neat little site
November 12, 2013

Pretty neat little site

Date of experience: November 12, 2013
Robert H.
0 reviews
0 helpful votes
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The recipient sent me a photo of the flower arrangement received. It was nice although it wasn't what was ordered. The flowers were different and the arrangement was skimpier.

Date of experience: November 12, 2013
Wayne R.
0 reviews
0 helpful votes
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Service charge at the end was a surprise and seemed more than I would have expected. Also seemed a little deceptive, should have been shown up front, not as a surprise at the end of the order. I may have made a different choice had I known the full cost

Date of experience: November 12, 2013
vanessa N.
0 reviews
0 helpful votes
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Awesome
November 12, 2013

Awesome

Date of experience: November 12, 2013
Andria S.
0 reviews
0 helpful votes
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Very happy so far, as long as the flowers are great I'll gladly come back! - The flowers arrived on time and the recipient LOVED them! Thank you! :)

Date of experience: November 12, 2013
Jessica C.
0 reviews
0 helpful votes
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I found that this site has the most selections for the best price with the fasted delivery method...thank you

Date of experience: November 12, 2013
Kelly T.
0 reviews
0 helpful votes
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As a last minute thought I decided to send flowers to someone shopping late online for flowers and I was just shocked at the shipping and handling prices so I did cancel out on quite a few websites but this particular website did send a follow up email saying don't leave yet and they would waive the shipping and I would save $** so I went back to the website to place the order but I was a little shocked though they still charge like 2 or 3 dollars for a service fee so it wasn't completely free

Date of experience: November 12, 2013
Darin U.
0 reviews
0 helpful votes
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Always delivered the day they are suppose to
November 12, 2013

Always delivered the day they are suppose to

Date of experience: November 12, 2013
Ethan S.
0 reviews
0 helpful votes
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I think some of the prices are too high and would consider lowering them because the service/delivery fee is already $**.

Date of experience: November 12, 2013
Adolfo L.
0 reviews
0 helpful votes
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Nice and easy
November 12, 2013

Nice and easy. They delivered them about 3 hours after the online order which is very nice.

Date of experience: November 12, 2013
Marcel G.
0 reviews
0 helpful votes
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Simple to use website, great value
November 12, 2013

Simple to use website, great value

Date of experience: November 12, 2013
Laura L.
0 reviews
0 helpful votes
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I completely forgot about Veterans Day and am so happy you could deliver something fun to my husband on such short notice!

Date of experience: November 12, 2013
yvette h.
0 reviews
0 helpful votes
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My daughter received her flowers and said they were beautiful I will definitely do business with again.

Yvette

Date of experience: November 12, 2013