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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Great, very helpful. Was friendly and able to answer my questions
Showed great compassion for my situation and circumstances.
Very professional and listen to my situation that I faced due to the winter storm here in Texas
Marie was very patient and empathetic while she completed the intake of my fall. Very informative and explained each step as we went through the process. Thank you Marie for your excellent customer service.
Thank you. Very happy with Drew. Getting to this point, however, took much longer than it needed to take.
Maria Navas was my lawyer for this case and she was very informative and ensured I was in the loop all along the way. She was professional and took care of me during these difficult times. She helped me get the most out of my accident and I would recommend her to anyone who was in my shoes.
Great experience very helpful and respectful and understanding of your situation
So far my experience has been very good with Morgan and Morgan they seem to stay on top of things and actually call you. I did not have this experience with a previous lawyer.
Great very helpful very pleasant and knowledgeable
Very knowledgeable and professional with the interview!
The best law firm in the area I always need them to handle all my cases they are so smart with what they do
Good and easy to use and very helpful
And makes things very easy understand
If you don't have money they will not file a lawsuit. My case was dropped over after a year because the State of Florida is a bigger giant. They did not make it easy, I expected this all along, and it finally happened. It proves the State of Florida is to powerful to take on by anyone.
Hi! This is Tyler with the Client Experience team and I am sorry to hear about your experience; however, I am unable to identify your file in my system. Please email me directly so I can locate your file to further assist. My email address is: cx@forthepeople.com Looking forward to hearing from you!
They advertise they will fight for your case snd not just accept any offer. After you sign up they spend the next "years" devaluing the merits of your case to you. They cast a wide net (take every case) and make money on every case so they can't lose. They were so out of tune on my case that my insurer found out "thru me" that the other driver was at fault. I saved State Farm $8500 fighting for my $500 deductible. The adjuster asked as if startled: "They settled?" Then they charged the guy who hit me insurance company which Morgan didn't even "work" for a settlement. So go with a smaller and hopefully hungrier firm.
Hi Larry! This is Tyler with the Client Experience team and I am sorry to hear about your situation as this is not what we strive for. Please DM or email me your contact information so we can locate your file to further assist. cx@forthepeople.com Looking forward to hearing from you!
Me and my daughter were involved in a car accident. Throughout the process I barely speak with anyone about the case. The people representing me is in another state. I'm just confused at this point. I should have hired someone else.
Hi Carol! This is Tyler with the Client Experience team and I am sorry to hear about your and your daughter's experience as this is not what we strive for. I am unable to identify your file in my system. Please email me directly so I can locate your file to further assist. My email address is: cx@forthepeople.com Looking forward to hearing from you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lance! Thank you for your kind words and for allowing us to assist you with your case. We are aware you could've gone anywhere else, but are honored you chose us. We wish you all the best. Have a great day!