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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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They are really good. We had a great experience working with them in our auto accident.
My consultation was very informative and I'm pleased with what I was as far as my case is concerned and I look forward to results
Everyone has been helpful and patient. Answered my questions.
We appreciate your thoughtful words, Luis. This means a lot. Have a great day!
2 pit bulls from Apt 1 mauled and killed her 2 furbabies. Rachael Cantrell has scratch, bite marks all over her body and lost her 2 innocent furbabies
Wow Mark! I am sadden to hear what happened to your furbabies. I am sure it's not an easy situation, but wish you all the best. Take care!
Quick communication. Looking forward to the next step.
We appreciate your feedback, Jason. I wish you the best moving forward with your case. Take care!
Haven't spoken with a person directly Bur Morgan & Morgan reaching out after the law firm I previously spoke to number gives recording try again code dialed incorrect. Thank you for looking into this matter. Sincerely Sherry White
Hi Sherry! We appreciate your feedback and sorry to hear what is going on. Please email or call our Client Experience team if you need further assistance. We will gladly help! cx@forthepeople.com 888-488-0018
Great good people willing to help and very polite and professional
We appreciate your kind words Jason. Wish you all the best.
Very prompt and friendly as well as professional. A day and night difference from my old law firm Michaels and Boots. I feel like this time I'm in good hands God bless them
Greetings Kurt. Thank you for taking the time to leave us a few kind words. We are looking forward to assisting you with your claim and wish you nothing but the best of luck. Take care!
Answered all my questions and put me at ease. I feel confident in the process and I am hopeful foe a good outcome
We appreciate you reaching out to us to assist you with your claim and wish you all the best. Hope you have a great day!
Great experience with a nice and understanding gentleman
Thank you Heather for your feedback. Happy to hear.
My experience was amazing everybody kept me up-to-date on what was going on had no problems whatsoever
Thank you, Corie for your kind words and your feedback. We always strive at providing the best service possible and glad it shows. Hope you have a great day!
Simple with the help of their knowledgeable staff.
Thanks
Thank you Jason for allowing us to assist you. It's truly an honor. Take care!
Well attended to! Quick response! Courteous Service! Smooth transition
Thank you, Michelle for your kind words. We are happy to hear how well everything went. This means everything to us. Take care!
The person I talked to about the case was very personable and professional. She answered my Questions and I didnt feel pushed to sign or do anything. Hope all goes well
Hi Deborah! Thank you for taking the time to leave us a few gracious words. We strive at treating our clients the way we would want to be treated if we were in their shoes and glad it shows. All the best.
My girlfriend called and they took my case and are already getting things started. They care about you as a person and also want to get you everything you deserve. They have Great Fast and Caring services. I would most definitely recommend before any other lawyers office. Thank you so Morgan and Morgan for being there for me and my family when we needed you the most! I'll forever be grateful for you all! Thank you again
Hi Michael! We appreciate you reaching out to us for assistance and happy to hear how well everything is going. We always strive at providing the best service and glad it shows. We wish you the best. Take care!
Easy to work with for non tech friendly people... good person
Thank you Patrick. We are happy to hear the process was simple for you. We do try to make it as easy as possible. All the best.
Very pleasant experience. My case representative seems helpful and knowledgeable.
Thank you, Keba for your kind words and for sharing your experience with us. Happy to hear how well everything went. All the best.
Frank was great and very nice. He listened and helped answer questions.
Hi Thomas. Happy to hear how well everything went with Frank and I am sure he will be too. We are grateful for the trust you've put in our team and wish you the best. Have a great day!
Everyone I talked to we're very understanding and helpful
Hi Christopher. Your review embodies all what we strive to be and so glad it shows. Hope you have a great day!
Very friendly and straight forward, really nice people who know how to handle clients.
Hi Joseph! Thank you for your kind words and sharing your experience with us. We are thrilled to hear how well everything went. Hope you have a fantastic day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your kind words, Malcolm. Happy to hear we easy the consultation process was for you. We are beyond grateful for the trust you've put in our firm. All the best with your case!