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Morgan & MorganReviews 1,862

3.4

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Excellent
March 24, 2021

Very professional. Back to me in a timely manner and their efficiency is bar none surprised that they be hard by anybody's seek an attorney for litigation.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Brian! Thank you for your thoughtful review. It's been a privilege to have been able to assist you with your claim and appreciate you allowing us to do so. Glad everything worked out. We wish you the best of luck. Take care

Tennessee
1 review
0 helpful votes
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Fast and very polite
March 24, 2021

Really nice speaking to the rep. Hopefully will be able to get compensated for the neglect on the other party.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Kelly! Thank you for taking the time to leave us such a kind review. We are happy to learn how well everything went. We do always strive at providing the best representation possible and if there is anything we could've done differently, we are all ears. Feel free to reach out to us for any additional feedback at cx@forthepeople.com

Florida
1 review
0 helpful votes
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Good
March 24, 2021

Good. Clear instructions. Easy to follow. Nice people. Helped me with the procedure.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Hermes for your kind words. This is exactly what we like to hear. All the best.

Florida
2 reviews
0 helpful votes
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You did help at all.
March 24, 2021

You did nice job. I did not have any problem. The case Manager was very helpfull.
I will recomend you to my friends.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Safet for your kind words. I am sure your case staff will be happy to know as well. We are truly grateful for allowing us to help. Take care!

Louisiana
1 review
0 helpful votes
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Thank you for your help
March 24, 2021

I called and was immediately assisted with my issue of being involved in a hit and run accident. I feel like they will work to help me resolve my problem with this matter

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Jennifer! Thank you for your kind words an for allowing us to help. We are sorry to hear what happened but we are grateful for the trust you've put in our team. We wish you nothing but the best. Take care!

Florida
1 review
0 helpful votes
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Swift Action
March 24, 2021

When a big corporation cared about legaly shielding themselves, Morgan&Morgan cared about me and my family!

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

We appreciate your kind words Michael and for allowing us to fight the good fight for you. Wish you nothing but the best.

New Jersey
1 review
0 helpful votes
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Very emphatic understanding and patient w me even tho i was very overwhelmed I could have never filled this out alone
The agent even stayed past her shift to complete bc I was not able to do this again tmo too much anxiety

Date of experience: March 24, 2021
Indiana
1 review
0 helpful votes
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Easy
March 24, 2021

It was a nice experience really don't have much to say but it was a good experience

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you, Kim for your kind words. Glad to hear everything went well. Take care!

Georgia
1 review
0 helpful votes
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Good
April 5, 2021

It was good and easy to sign I didn't have to do to much but read and sign and it's way easier that way

Date of experience: March 24, 2021
Florida
1 review
0 helpful votes
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Great
March 24, 2021

My experience has been good so far and can't wait to see what happens! Thanks for being there for me

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Frank! We appreciate your comments and for allowing us to help. All the best. Take care!

Tennessee
1 review
0 helpful votes
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Johnson
March 24, 2021

Pleased so far. Thanks for looking into my case. I look forward to hearing from you about this matter

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Michael for your kind words and for allowing us to assist you with your claim. Please let us know if there is anything we could've done differently as we always strive at providing a 5-star service. All the best. cx@forthepeople.com

Mississippi
1 review
0 helpful votes
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Review
March 24, 2021

First time user. Easy to navigate. Enjoyable experience.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Curtis for your feedback. Super glad to hear how easy the process was for you. Hope everting turns out okay!

Georgia
1 review
0 helpful votes
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Excellent help
April 5, 2021

Experience was great customer person was professional and pleasant.

Date of experience: March 24, 2021
Florida
2 reviews
0 helpful votes
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Very Helpful And Understanding
March 24, 2021

They called me quickly and were very understanding and made me feel as if I had found someone who cared about my daughters mistreatment and would help.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Krystal! Thank you for your thoughtful review. We are sadden to hear what happened to your daughter, but we are grateful for the trust you've put in our firm to assist. We wish you both all the best.

Florida
1 review
0 helpful votes
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First Time
March 24, 2021

Aryanna was very patient and througho. Helped me through each step and was very pleasent and respectful at all times. A very good job placement for Aryanna. Thank you so very much.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Janet! Thank you for your kind words. We are thrilled to hear how well everything went and I am sure Aryanna will be also. We always strive at being there for our clients and glad it shows. Hope you have a great day!

Florida
1 review
0 helpful votes
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Slip and Fall
March 24, 2021

Awesome, professional and through company. They informed me step by step on what to do and expect. Very patient and empathic to my pain.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Carlene for your gracious feedback. Our goal is to always be there for our clients and glad it shows. All the best.

Florida
1 review
0 helpful votes
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Excellent!
March 24, 2021

Made me feel better that someone understood me! Love the communication!

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Aw, thank you Pamela for your kind words. We are all smiles over here because of it and happy to hear how well everything went. All the best.

New York
1 review
0 helpful votes
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Friendly
April 5, 2021

Initial phone call friendly and precise.
Do not want to leave wordy review at the moment.

Date of experience: March 24, 2021
Colorado
1 review
0 helpful votes
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Quick and good
March 24, 2021

I was amazingly surprised at how well and how fast my case was taken care of I would definitely recommend them if you're needing a lawyer

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

We appreciate your kind words, Ginny! A recommendation is the best compliment we can get. Hope you have a great day!

Florida
1 review
0 helpful votes
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Great
March 24, 2021

Answered all questions calm and reassuring. I had a motor vehicle accident.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Dorothy for your kind words. So sorry to hear about your accident, but glad to hear we were there for you and were able to get you situated. We are beyond grateful for the trust you've put in our team. Best of luck.