Formal Dress Australia
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Formal Dress AustraliaReviews 76

3.0
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Formal Dress Australia Reviews Summary

Formal Dress Australia has a rating of 3 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Formal Dress Australia most frequently mention and customer service. Formal Dress Australia ranks 63rd among Dresses sites.

service
2
value
3
shipping
3
returns
2
quality
2
Poland
1 review
0 helpful votes
Follow Carla B.
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Excellent dress! I ordered the custom sizing and it fits amazingly. It's so beautiful and makes me feel like royalty. The dress was well made and looks exactly like the picture. Also, the shipping was super fast, especially for a custom order. I will definitely be coming back to Formaldressaustralia for any other occasions.

Date of experience: January 30, 2019
Australia
1 review
3 helpful votes
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Very Very poor. Dress supplied was wrong colour, and despite their policy of refund for wrong colour, they refused to honour that. Workmanship on the dress was very poor. Really nothing good to say about them - steer clear.

Date of experience: December 6, 2018
GB
1 review
2 helpful votes
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Horrible
November 26, 2018

This is the worst company I have dealt with.
They sent me a cheap sack that looks nothing like the dress in the picture and was not the size I ordered and will NOT refund me the money.
They have been rude and difficult to deal with.

THEY ARENT EVEN AUSTRALIAN OR IN AUSTRALIA.

If I could stop everyone from buying from them I would as you would be wasting your money.
I spent $175.99 on a dress that I could have made for $20 (and I don't even no how to sew).

I cannot advise you enough to not buy from this website as they are DODGY with capitals.

Date of experience: November 26, 2018
GB
1 review
3 helpful votes
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Terrible quality
November 20, 2018

We ordered a dress for my daughters formal it arrived, it looks nothing like the picture the material is different the sewing quality was pretty poor. They deny the dress looks different even when I sent them the stock photo they used on their website and what came. Refusing to refund and accept any returns.

Date of experience: November 20, 2018
Australia
2 reviews
5 helpful votes
Follow C P.
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We ordered a dress for a graduation ball. The dress came quickly after order but the colour instead of being a beautiful shiny royal blue satin as advertised on the website was a dark dull turquoise colour and very frumpy, which was totally unsuitable for the occasion. After purchase very poor service - they refused to take it back, instead many emails and despite photos proving that the colour was wrong just told us they ' made it from the heart' and would not take it back. VERY DISAPPOINTED and a waste of $200. False advertising of what was to come!

Date of experience: October 26, 2018
Australia
1 review
5 helpful votes
Follow Bridget H.
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Do not purchase a dress from this site. My purchase didn't come in time for my event (ordered over two weeks beforehand). Refused to refund me. They are based in China and take no accountability for their poor customer service. Better off throwing your money in the garbage bin, a more worthy recipient than this company. Will lie to you.

Date of experience: October 8, 2018
Australia
1 review
4 helpful votes
Follow Glenys C.
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First of all THEY ARE NOT AUSTRALIAN THERE ARE CHINA SCAMMERS
I received my dress last week
WASTE OF MONEY BAD QUALITY FABRIC BAD TAILORING
WASTE OF MONEY. WASTE OF TIME
The picture of dress on website is fraudulent. You will not receive this dress. ITS A SCAM

Date of experience: September 8, 2018
Arkansas
1 review
4 helpful votes
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WORST DRESS TERRIBLE MATERIAL AND DID NOT ACCEPT A RETURN! Absolutely horrible I can't even explain my frustration! WHAT A WASTE OF 300 DOLLARS! If I could give it - stars I would stay away!

Date of experience: August 31, 2018
Australia
1 review
5 helpful votes
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Hated the dress
August 30, 2018

Ordered a dress from this company about two weeks ago. When I pulled it out of the package I instantly knew I wouldn't like it. The material wasn't what I expected, it was quite itchy and stiff, plus the colour was not the beautiful dark green as I was expecting. I measured myself beforehand to get the right size and once I tried it on every area that was measured didn't fit. It was too big or small in areas. Contacted the company to sort out a return and they wanted me to send a photo of me in the dress, thought this was odd so said no and they responded by saying I couldn't return the dress and there was no one I could speak to over the phone.
I would not advise anyone to order from this company. Customer service was horrible not to mention they didn't even try to fix the problem.

Date of experience: August 29, 2018
Australia
1 review
4 helpful votes
Follow Sammy M.
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Ordered a dress made to fit and what I pulled out of my anxiously wasted package almost brought me to trears. I was mortified.

It looks nothing at all like the photos displayed. I spent weeks deciding what dress to get for a ball I'm attending and I made a terrible decision going with this company. The dress is heavy, the material used is bulky and scratchy and it's ALL OVER the dress. The pictures they displayed make the dress look light, flowy with a silky soft top. Instead it's a bulky heap of material and the way the top section is designed is ill fitting. I sent in my measurements and yet the stiffness of the top and the sticthed in cup padding has been made way to big for my measurements, to the point that when I sit down the cups bow out exposing my entire breasts, nipples and all.

And the padded cups sit so high that they rest on the top of my chest. I'm so upset, I have an extremely important ball to attend through work and I have spent so much money on a terrible mistake trusting http://www.formaldressaustralia.com/ to deliver a quality product. Even the netting that's all over the dress looks tacky, and there's so many layers of it on the skirt part of the dress that it puffs out, you can't even see the slit in the dress under all the layers. It's so thick. It looks nothing like your photos. And i was offered an $18 refund on a $200 dress. That doesn't even cover half the cost of the shipment.

SAVE YOUR TIME, EFFORT, AND MOST OF ALL MONEY AND SHOP SOMEWHERE ELSE!

Date of experience: June 13, 2018
Australia
1 review
7 helpful votes
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Worst dress ever!
June 6, 2018

Ordered a dress for my daughters formal and was nothing like the picture, completely different style and fabric and did not fit and very poor quality. Please be careful if your thinking of going through this company. What a waist of money!

Date of experience: June 6, 2018
Australia
1 review
8 helpful votes
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WARNING,
November 17, 2017

I purchased a dress for my daughters formal, paying extra to get it made to measure. We where so excited when it arrived but sadly the dress did not fit and was completely see-through. I am so disappointed, it has been 4 weeks and I have sent many emails and attached photos but it is clear that they don't want to know about it. Do not waste your time and money as they are very unprofessional.

Date of experience: November 16, 2017
China
1 review
0 helpful votes
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Absolutely lovely!
June 16, 2017

Absolutely lovely! Nice material and soft and supple to the touch, bead work is great quality. Hangs beautifully on my daughter. I was a little worried about the size I chose since her measurements were almost dead-on, but if anything, the dress is a little generously cut. Sizing up would have been too big all over. She has plenty of room for movement (sitting, dancing) throughout the evening.

Date of experience: June 16, 2017
Australia
1 review
0 helpful votes
Follow Thera A.
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This dress is absolutely beautiful. I was so surprised at the quality of the material as well. Fits according to your true measurements and not size. I bought a size 9 and I really should have bought a size 11 because I had put on a few pounds. But since receiving my dress, I've lost those few pounds and the dress fits amazing. I give this dress 5 stars. The delivery was about 3 weeks not bad considering it is being shipped from overseas. I love love love the necklace I bought to go with the dress. Great merchandise. I will be ordering again.

Date of experience: June 15, 2017
Australia
1 review
6 helpful votes
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Horrible
June 4, 2017

This website is disgusting. Based in China, made in a factory, absolute terrible quality. The sizing is very incorrect, so bad that you will not even be able to wear your dress. Workmanship is also bad, stitching isn't careful. They also do not offer full refunds like they promise. Please do not buy from this website, you will regret it and lose $200.

Date of experience: June 4, 2017
Australia
1 review
4 helpful votes
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I ordered my dress of this site, worried it would be a bit dodgy. But when my dress came I was amazed, perfect fit, beautiful detail. I love it!

Date of experience: September 21, 2016

From the business

We have won several prestigious awards from the fashion industry in recognition of our excellence and we pride ourselves on being the ultimate occasion wear specialists; the very best in dressing up every occasion.

Our collections are always red carpet ready - the perfect balance of glamour, elegance and drama - embody decadence and sophistication. Dressed in spectacular beading, glamorous laces and enchanting fabrics, you are assured to be the center of elegance and attention.

We are always looking out for new opportunities and ways to stay in the forefront of its market. Your feedback about our product and our service is highly valued as we would really like to know what the customers want. To help us improve in all areas please email your feedback to: service@formaldressaustralia.com.


formaldressaustralia.com
London,, London,