Formal Dress Australia has a rating of 3 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Formal Dress Australia most frequently mention and customer service. Formal Dress Australia ranks 63rd among Dresses sites.
This dress is really beautiful at this price, is worth it. The delivery is quite fast. It reached earlier than the estimate shipping time. Overall is good and I am satisfied. I ordered this dress to wear for my company Dinner and Dance. Looking forward to wear this beautiful dress. Thank you, Formaldressaustralia!
Ordered this dress for my daughters formal party. It was stunning! Custom fitting was perfect. The dress truly looked like the picture. I was a bit nervous ordering from so far away, but recieved the dress earlier than expected. I would recommend!
OMG! Arrived in good time and fits! The quality is excellent and is exactly the same as the picture I ordered from. I had this dress custom made and cannot fault it. Well done Formaldressaustralia. Thank you so much.
Beautiful dress! Very satisfied with the quality of the material, I will definitely order again! The measurements are perfect too i, it fit my daughter perfect following the chart sizes. Thank you so much!
I am sooooo very happy! The dress is so beautiful and so very well made and it fits perfectly. It was shipped a week ahead of schedule. I will be buying much more from here. I am so thrilled with this company on every level. Bought this in champagne for my formal dress. I will look just like a princess on my special day.
Absolutely terrible! If you're looking for a sign not to buy, here it is. Trust me guys, you will 100% regret this. Cheap dresses made in China horrible horrible horrible. Look carefully at the all the 5 star reviews. Same writing style, all 1 review per account. Much better off getting a $200-$300 dress from Alamour or Bariano.
I would just like to thank you so much to the team at FormalDressAustralia for my beautiful dress! I felt like an absolute queen and got so many compliments on the night. The dress fitted absolutely perfect on my chest, waist and body altogether (I sent in my own measurements as i struggle with sizing). I have never loved a dress more in my life and will definitely being wearing it again and again, as well as coming back again again! Thank you so much xxx
I received my dress 3 weeks after I placed the order. The quality is great, the color was beautiful! I usually wear size 10 but ordered size 12 and the fit was perfect. My mother had to trim the length but that was all. Got many compliments at the formal party. Couldn't be any happier with my purchase. Will recommend and order more dresses for future events from Formaldressaustralia! Thank you very much.
OMG... this dress is stunning! First time ordering and I am thrilled! Packaged beautifully! Cannot believe the details... even has a "bra strap" to add to the fit! Zipper is a little tough at the waist to get up, but no other issues! I cannot believe the quality! Measurements for length were tricky and I suggest barefoot, as they add length for heels. This is my only concern and I hope I can find tall comfortable heels to get this off the floor! I cannot say enough about this dress... will definitely order again.
I love my dress and was so thrilled with the quality, colour and style of the dress when it arrived. I cannot wait to wear it on the cruise we are going on this year. I was concerned at first due to someone reviews I read, but the delivery was quick and I'm really happy with it, so much so that I have ordered another dress.
I ordered this formal dress in blue and the color is just as pictured. It's so beautiful, light and flowing. I only wish the sizes were closer to AU sizes as it's a little tight in the top portion waist up of the dress. Highly recommend. Thank you!
Hi, this is the first time I have ordered anything from you and I am very pleased. I ordered custom sizing because I am over 6 feet tall and also needed some other modifications according to your size chart, but I was a little nervous about how it would fit. The quality is good and I couldn't be more pleased with the fit and look of the dress I was also pleasantly surprised at how quickly it came. I would definitely order from you again. Thank you.
Parabéns a toda a equipe, que recebi a ordem dos três vestidos e eles são maravilhosos, a qualidade dos tecidos são imbatíveis. É a primeira vez que eu comprei aqui e eu tinha minhas dúvidas Eu acho que como todo mundo, mas quando eu receber o pacote Estou surpreso, eles são exata para a foto do modelo, mas bem feito do que você imagina porque eu costurar e um qualidade deste você só encontra em uma loja, na relação qualidade preço vale a pena e eu vou voltar a comprar, sem dúvida
Very Very poor. We ordered a dress for my daughter's formal and when it arrived, it looked nothing like the picture. The dress supplied was the wrong colour, and despite their policy of refund for wrong colour, they refused to honour. It was a very pale copy of the dress on their website: on the website, an elegant, flowy ROSE gold dress. What we received, heavy cheap looking gold dress. Look at the photos, they speak for themselves! Never order from that site! We lost 165$
Hello Annabel,
Thank you for your review! I'm so sorry to hear that the dress you ordered didn't meet your expectations. Unfortunately, we could not find any order under your name, please feel free to contact us and provide your order number? Our email address is service@formaldressaustralia.com.
We never want to leave a customer dissatisfied. We do have fit experts in the office daily, so if you'd like a second opinion with sizing or exact product measurements for reference in the future, we would be happy to help!
We really appreciate you taking the time to share your feedback. We listen closely to comments such as yours, in hopes of improving the online shopping experience we provide whenever possible. If there is anything else we can do to assist you, please don't hesitate to respond to our email or get in touch with us via Live chat / WhatsApp!
Have a great day!
Formaldressaustralia Customer Care
I was really nervous when I ordered this dress because I had read a lot of online reviews saying not to order from this website because the dresses never came as they looked online. However, once I received the package I was beyond amazed with the dress. It is exactly as seen online, it fits true to size and the color is vibrant. The quality of the dress is amazing as well. Overall, I am beyond impressed and would definitely recommend this to purchase for prom or another formal event.
As soon as I started looking at dresses I knew if I bought one I would post a picture. Being a plus size it is really hard to know what a dress is going to look like when worn by a big girl. This is unaltered and unironed size 18W. The frill is really quite large and initally intimidating I am going to wear it to a party in a few weeks and I'm sure it will turn more than a few conservative heads! The dress is very comfortable and well made. Thank you Formaldressaustralia.com!
This dress was perfect! I was concerned about the dress, particularly the embellishment not looking the was a pictured. I was more then I expected. I have recommended this site to many people as they are in need of formal dress on an annual basis. Also, when I initially ordered the dress there was a discrepency with my custom order measurements. They contacted me immediately via email and I thought that that would delay my order and that I would not get my dress in time for my event. It did not delay it at all.
The dress arrived in Australia after only 24 days from the booking. This looks exactly like in the picture and the fabric is smart and fits very well, it is also extremely comfortable. Finally I would also like to compliment the service of immediate response that occurs in the case of requests, I had some problems with the payment but was soon found an appropriate and satisfying solution. It was my first experience with this amazing site, but I feel I will become a regular customer of this site.
My experience with Formaldressaustralia was truly fantastic. They made sure my order was packaged and ready to be shipped before my order was even done processing so that there was no delay when it finally processed. It was obvious they wanted my business and did a great a job of showing me that with their great customer service! My order was shipped to me very quickly. It's no wonder that I will definitely be using them again when I plan for future purchases!
I went to formal in early time, and I am just getting around to writing a review; I told myself that I would write one if I got the right result. I was scared to order my formal dress online, especially since I saw a lot of mixed reviews about this site. But I was running out of time and decided to give it a shot, and I am so glad I did. My dress was beautiful and inexpensive; it was perfect! I loved my dress. It even came earlier than expected and exceeded my expectations, thank you Formaldressaustralia.com!
Answer: Dear Maria, Thanks for contacting us. Formaldressaustralia.com is located in Australia, and some of the dresses will be shipped from Hong Kong where we own a factory. Please rest assured that our company is legal and formal. You may refer to the following facts: 1. Formaldressaustralia has been verified by Norton Secured Seal. As one of the leading online retailers, we send our dresses and other products all over the world. 2. You can pay for your order via PayPal and your payment will be safeguarded. 3. After placing your order, you can always check the order status on our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around the world such as DHL, UPS and so on. 4. As a legal and formal company, we have our own Facebook. In addition, many customers have purchased from us and left us good reviews. You may also go to "About us" and "Testimonials" for further information. About Us: http://www.formaldressaustralia.com/help/about-us.html Customer Reviews: http://www.formaldressaustralia.com/style-gallery/ Could you please tell us which item you are interested in (need the ID or link)? We are glad to offer you more information. Looking forward to hearing from you. Best Regards, Hannah
We have won several prestigious awards from the fashion industry in recognition of our excellence and we pride ourselves on being the ultimate occasion wear specialists; the very best in dressing up every occasion.
Our collections are always red carpet ready - the perfect balance of glamour, elegance and drama - embody decadence and sophistication. Dressed in spectacular beading, glamorous laces and enchanting fabrics, you are assured to be the center of elegance and attention.
We are always looking out for new opportunities and ways to stay in the forefront of its market. Your feedback about our product and our service is highly valued as we would really like to know what the customers want. To help us improve in all areas please email your feedback to: service@formaldressaustralia.com.
Dear Lisa,
We're sorry to hear you weren't pleased with your experience!
Firstly, We'd like to check your case and offer assistance. Unfortunately we could not find any order under your name, please feel free to contact us and provide your order number?
We will then help check what caused the problem and try to find a proper solution to help you out.
Thank you for your understanding and cooperation in advance.
Secondly, For the reviews on Formaldressaustralia page, they are all real, please don’t worry about that. In order to offer better service and make our quality, shipment, and service best match people needs, we hope all our customers can give us some comments or suggestions, we will listen to your opinions with an open mind. As to the reviews, we did not remove any bad reviews and they can be seen on this page.
Of course, you also can check our real photos: http://www.formaldressaustralia.com/style-gallery/
For more questions, you can also send us an email to service@formaldressaustralia.com. And we will reply to you within 24 hours. Have a nice day.
Best regards,
Formaldressaustralia Customer Support Team