FlorenceScovelJewelry

It took them 3 days to get back to me regarding my order. They offered me a coupon for for my troubles. They charged me $9.95 for expedited shipping and as of April 5,2016 it still has not shipped. The pre-shipment was created on March 29,2016. The email that was originally dated March 28,2016 stated that it would be picked up in a few hours. We are over a week now and it still has not been picked up. Was told on Monday, April 4th that it would be 3-5 business days for order delivery. I will never do business with this company again.

Dated March 28,2016
Hi Scott,
Great! #******* is about to ship. USPS has received shipping information from the shipper, and will usually pick up the shipment within a few hours.
View Tracking Details: removed
Tracking Number: removed
Detail Status: Shipping Label Created
Courier: USPS
Courier Contact: *******777
For any questions, please contact the courier directly.
Like Our Jewelry - Now You Get It For Even Less By Joining Our Club! Click Below:
Thank you very much!
Florence Scovel

Dated March 4,2016
Hello
Hope you are having a good day so far.
Thank you for your email.
We are sorry you did not receive your package as promptly as you expected. We experienced an unusually large number of orders, which disrupted our normal delivery schedule. To serve you better and faster, we are busy expanding our staff. Again, we apologize for any inconvenience we might have caused and look forward to filling your future orders in timely manner.
Your current order delivery time is 3-5 business days
In order to compensate you for this issue/delay, please find below a coupon code which will give you
20% off your next order.
Code: 20%off*FS*
We would like to thank you for your support. We wouldn't be around without your continued support.
Kind Regards,
Aekta
Florence Scovel CSR

I purchased 3 magnetic phone cables for Samsung mobiles from this company. BIG MISTAKE! They sent them, but the cables did not fit in the phones at all. They were brand new Samsung S7 (which retail at $1200AUD). I seen a online FAQ that they had and it said to shove it in. I read a review that someone had done that and completely broke their phone. I had only purchased the phone a couple weeks prior so I was not game to try and "shove it in further". Cause I knew, if my phone broke, they wouldn't pay for it. I tried to get my money back and was prepared to send the items back to where they came from (CHINA) but then paypal told me that I had to send it back to the USA where the company was from. So instead of it costing $20 to send back to CHINA, it was going to cost $46 to send to the USA that I have to pay for.
Keeping in mind that I emailed this company a few times to try and resolve the issue but received NO response at all. Even when I put a claim through Paypal.
Moral of the story. DONT BUY, IT IS A SCAM & YOU WON't RECEIVE A REFUND. THEY WON'T RESPOND REGARDLESS. I emailed them in January. It is now March & I still haven't heard anything.
Stay Away from this company is my suggestion.

I bought a leather handmade watch from Florence Scovel. I love it. I get a lot of compliments on it. I would buy from this site again.

I ordered two bracelets from them, they misaddressed the package (left off apt number, which madeit undeliverable, which at this point I am certain they did intentionally). I emailed sevaral times requesting they reship with correct address, which they ignored. I opened a dispute with Paypal, which caused them to email me back asking me to pay them to reship! I asked how much the shipping was, then suggested they absorb this as it was undeliverable because of their error. After several MORE unanswered emails, they responded asking me to confirm my address. I thought we might be getting somewhere but no. They emailed THREE SEPARATE TIMES after that, asking me to confirm my mailing address, which of course I had already done three times! At this point I have realized my money is gone and I willnot be receiving my jewelry. My next step is to report them to the Better Business Bureau. These people are a SCAM. Please purchase your jewelry from a reputable, trustworthy company!

It's a week later and I have filed a report with the BBB. They contacted this company, and two days later I received a refund. There are so many complaints against this company that the BBB has put out an alert on them! Go to the Better Business Bureau website and search on Florence Scovel. What a scam!

Beautiful earrings for a great price. The diamond aren't too flasy and they look expensive. Would recommend!