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FlightNetworkReviews 2,228

3.4

From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days
Canada
1 review
0 helpful votes
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Very competent
January 23, 2016

Website crashed while booking so I called got a rep on the phone instantly and he helped make my reservation right away and confirmed by email while I was still on the phone to make sure everything was correct.

Date of experience: January 22, 2016
Canada
1 review
0 helpful votes
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Good Job!
January 23, 2016

Thank You FlightNetworks. I've booked flights with you before and I must say my online experience, this time, was much improved over previous occasions. Your site seemed easier to navigate and therefore less stressful. The only glitch came when I realized that there was no place or opportunity to enter that nice discount code you gave me via e-mail! I did call your 1-800 # however, and a quite helpful gentleman assured me a refund would be put back on my card. Thank You for a Good Job. Sincerely, M. W. Brauns

Date of experience: January 22, 2016
Canada
1 review
0 helpful votes
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I forgot what his name but everthing went smooth and I really appreciate the help. Two tumps up!

Date of experience: January 22, 2016
Canada
1 review
0 helpful votes
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I had to book three different flights for myself and two work colleagues. To book my multi city flights was easy on the flightnetwork website. Done! Next I had to book two other flights for my two work colleagues and we had certain flights that had to be the same for one another. It was an online nightmare. So I called the flight network phone line and the customer service rep was amazing. She understood all of my requirements and took care of the other two bookings. So simple and quick!

Date of experience: January 22, 2016
Colorado
1 review
0 helpful votes
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Perfect
January 23, 2016

I managed to do the booking with no problem in a very short time. Amazing

Date of experience: January 22, 2016
New York
1 review
0 helpful votes
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I will use flight network again. The prices had no hidden fees while booking.

Date of experience: January 22, 2016
Canada
1 review
0 helpful votes
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Smooth booking
January 22, 2016

Looked after on Cheap airfares and found flight for 458 USD little cheaper than I paid. Would have saved about 40 or 50 $

Date of experience: January 21, 2016
North Carolina
1 review
0 helpful votes
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But in this case everything went peachy! Even got a good deal on a car rental. First time using Flightnetwork.com but wouldn't hesitate to use again. Thanks.

Date of experience: January 21, 2016
Canada
1 review
1 helpful vote
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Easy, quick, complete
January 21, 2016

Was worried booking through new site (as I usually use known competitor) but Flight Network was $100 cheaper and it was a last minute flight so looking for the best deal. Read online reviews which seemed favourable and purchased ticket. Confirmation email of purchased ticket arrived immediately and shortly after e-ticket. Another e-ticket arrived in email that concerned me so phoned customer service and she informed me as long as confirmation number the same then it's all good. Looking forward to my flight, hopefully everything continues to go smoothly :) Thx FN! Lisa

Date of experience: January 21, 2016
Canada
1 review
1 helpful vote
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Way Too Easy!
January 21, 2016

I have used Flight Network for several years. Every time I go to book a flight I check all the websites for the best price. I consistently return to Flight Network. Best prices. Easy to book tickets, and user friendly site.

Date of experience: January 21, 2016
Indiana
1 review
8 helpful votes
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Thank you FlightNetwork
January 21, 2016

This review must be prefaced by a statement that I am 83 years old and am not computer savy. I made flight reservations for an upcoming trip to Washington DC on your website. Then later in the day I realized I had not made a seat election. I called American Airlines but I was told they had no reservation for me. So I next called your offices and talked to Abdul who confirmed that they had no reservations for me. So, whatever I thought I had done on the computer, I hadn't. Abdul personally saw to it that my reservations were made, got me a seat selection, gave me his name and extension should I have any other questions, and said he would send my tickets to me in the mail. And never once did he show any annoyance by my lack of computer knowledge. Thanks Abdul and thanks Flight Network.

Date of experience: January 21, 2016
Canada
2 reviews
1 helpful vote
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Ravi took my problem seriously. He is a good listener and does his best to obtain the information I needed. Also, he helped me find the flights that best suited my purpose.

Date of experience: January 21, 2016
AE
1 review
0 helpful votes
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Easy to use, good price
January 21, 2016

Website easy to use, prices and schedule better than others. One issue - they automatically set me up with an account but didnt tell me what the password is so I cant put my own password in

Date of experience: January 21, 2016
Kenya
1 review
0 helpful votes
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I waited to provide feedback until i had traveled and returned to my station as the deal was too good to be true. Now I am am happy to provide feedback. You guys rock and i wont look anywhere else to purchase future air tickets. As a matter of fact, I am placing an order for one with you guys straight away. Alphonsus, Nairobi

Date of experience: January 20, 2016
Oregon
1 review
0 helpful votes
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Smooth Experience!
January 21, 2016

First time using this site very impressed everything went smoothly. Will check this site first in the future

Date of experience: January 20, 2016
Canada
1 review
0 helpful votes
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The flight is easy to find, the service is perfect and the price are really good. Even the registration was easy. It was my best booked ever.

Date of experience: January 20, 2016
Canada
1 review
1 helpful vote
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He was absolutely great. He took the time to help me with my cancellation. Calling me to let me know the status of his progress as he had to wait for the airline to call him back. And patiently answered my questions. His service was exceptional great. Sorry I didn't get the name but hope you can track him.

Date of experience: January 20, 2016
Pennsylvania
1 review
1 helpful vote
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Easy Peasy
January 21, 2016

This site was easy to navigate, and I was surprised how easy it was to book my flight. It only took one screen to put my information in. The next screen told me that I was booked. It was awesome so I didn't miss out on the great deal that I purchased with the long multiple screens that I have to go through on other sites. It was quick and easy.

Date of experience: January 20, 2016
Illinois
1 review
1 helpful vote
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The process was very smooth but somehow I missed seeing the fee associated with booking my flight through FlightNetwork.

Date of experience: January 20, 2016
Canada
1 review
1 helpful vote
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I started to use Flight Network many years ago and it always gives me the expected result in comparison with numerous other names of flight agencies.

As a manager role, I sometimes need to book business trips for the team members using credit card(s) entitled to my name or position. I just did one today online through Flight Network, and soon received a phone call from them for security purpose verification. I appreciate and praise it.

Date of experience: January 20, 2016