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FlightNetworkReviews 2,264

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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New York
1 review
0 helpful votes
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USER FRIENDLY, FAST, AND CONVENIENT! I WOULD HIGHLY RECOMMEND THIS SERVICE TO BOOK FLIGHTS INTERNALLY THROUGH EUROPE.

Date of experience: May 5, 2025
Florida
2 reviews
0 helpful votes
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Easy to make arrangements and so glad we have a small local airport

Date of experience: May 5, 2025
Azerbaijan
1 review
0 helpful votes
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Fly ticket
May 15, 2025

I buy very easy fly ticket Osaka-Bayun-Osaka. I ll fly at 05.07 date and came back at 05.17 date. I hope will be good fly.

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Smooth Process
May 15, 2025

I read the form and did what it required. I don't think the form could have been more succinct. Or better organized.

Date of experience: May 5, 2025
Maine
1 review
0 helpful votes
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I was misled
May 15, 2025

I *thought* I was booking through Icelandair, because I had clicked one the airline's website, or so I thought. It appears now that Flight Network was using Icelandair's logo to lure people in. They did advertise a good fare, but there was a whole list of add-ons, including $2.99 if I wanted them too send me my booking number via SMS, something that airlines do for free as a service. Flight Network also made me pay for my seats. When I later checked with Icelandair, I learned that seats were included in the ticket price. I'm just crossing my fingers that all goes well with my trip. But I've learned my lesson and will be sure in the future that I'm dealing directly with the airline.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2025
North Carolina
1 review
0 helpful votes
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Everything was straight forward except for the cost of a checked in bag.

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
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Intuitive easy booking site
May 14, 2025

Intuitive easy booking site. Seat choice costs were a bit high

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Tedious process
May 14, 2025

I was booking on Cape Air. I had to look up their number to ask a question because the number on your site sent me to an unintelligible travel agent who knew nothing. I had to call because there were no details on the baggage rules - size/weight-on the site. Once I did that when trying to check out I was assaulted by page after page of additional fees including insurance if the airline went bankrupt. It was terrible.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2025
Hawaii
1 review
0 helpful votes
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Thank you, looking forward to our trip! I'm so glad that I was able to get this done!

Date of experience: May 3, 2025
California
1 review
0 helpful votes
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Many added costs for the flight
May 12, 2025

Flight cost is high after adding the a la carte items for checked baggage, etc. Too many added cost items to select from! Confirmation is not automatically emailed, an asking for confirmation to be emailed did not work. Low cost fares are no longer available because of the added cost items. Not attractive to fly Norwegian, except there are not many airlines that service KRK.

Date of experience: May 1, 2025
Iowa
1 review
0 helpful votes
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Enjoy exclusive savings, unbeatable deals, and effortless travel management—all in one place. With the Flight Network app, you can easily book flights, access boarding passes, and stay updated with real-time schedule changes. Say goodbye to juggling multiple airline apps and hello to stress-free trip management. Download the Flight Network app today!

Date of experience: May 1, 2025
South Carolina
1 review
0 helpful votes
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Very simple, fast, affordable price and thank you. God bless us all.

Date of experience: May 1, 2025
Oregon
1 review
0 helpful votes
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Usurped direct search
May 11, 2025

They represented themselves as the airline I was trying to use directly. By going directly to the airline site, I saved over $400

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 30, 2025
Thailand
1 review
0 helpful votes
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Excellent Service
May 10, 2025

It was a pleasure to do business with you guys, you find a great price point for my flight booking process was easy, appreciate

Date of experience: April 30, 2025
Florida
1 review
0 helpful votes
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Everything was easy and acute on this website, the page is very friendly

Date of experience: April 29, 2025
Wisconsin
1 review
0 helpful votes
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Worst flight web site I have ever used. Constant upsells, it took forever to complete my flight purchase, will never use you again

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 29, 2025
Maine
1 review
0 helpful votes
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You needed additional credit card verification which was stressful

Date of experience: April 28, 2025
Utah
1 review
0 helpful votes
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The aggressive adding of fees at every step is oppressive. Way too long to get through.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 27, 2025
Minnesota
1 review
0 helpful votes
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Very easy to navigate and reliable, I liked it is simple and this is the cheapest i can get price wise.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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Easy Service and Great Prices
May 5, 2025

This process was extremely easy and had the most affordable option! I am really looking forward to my trip and am happy I booked with flight network.

Date of experience: April 25, 2025