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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
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It was easy to booked my plane ticket. But when it comes to pay they add so much options that at the end I didn't know what to think. I was looking for the total price to keep an afordable ticket
My trip bagan costing $277
I got no upgrades at all and took the cheapest seat but it ended up costing $341. Feels like a bait and switch. Nasty experience.
It was fast and easy to book the trip. I will not hesitate to refer my friends and family. I hope the don't cancel my trip because don't pay extra or insurance. Last time I lost more than $650.00. I had to cancel the trip because I had a death in the family.
The site is easy to navigate, the fees are ridiculous. And why are airlines doing away with carry ons?
Easy to navigate the site, and I love how it combined various flights - which wasn't as available on other sites. Clear options related to seats.
Ridiculous number of ways to try to get into our wallet. Insurance in case the airline goes bankrupt? Comical
You didn't send me a confirmation number for the flight. And there is no mention of American Airlines.
Easy booking online. It would have been better with option of using two different credit cards.
By your descriptions of the options offered, if I don't purchase the options, I will be getting substandard service. Why would you want to tell your customers who are paying full price they will be getting such service.
I really appreciate that everything was very simple and easy to navigate through on the booking process. It was very user friendly.
Stay away from this company like fire. When you need them for a small repair, forget about help. I had a letter mixed up on my ticket, I contacted them a week before the flight, how complicated can it be? Bottom line, they ruined my vacation, they just made me nervous between opaque representatives who recited texts from a computer to me, sent me more and more links for additional payment, promised and swore to me that it would be taken care of and I had nothing to worry about and... they didn't take care of it. I was on the phone with them for a whole week, stressed, nervous and anxious. They lied to my face, they couldn't provide such a simple service response and tried to take advantage of my situation and extort more and more money. See their brilliance
Good price but the extra charges on every aspect of the service is a bit disappointing.
I found the site to be somewhat confusing with all the options.
Fast, great and accurate service. I booked a flight incorrectly and customer service helps me cancel the booking in no time.
Easy to follow website. From start to finish, clear instructions. Great!
Very easy to book and I downloaded the app. The only disappointing thing is the add-ons for everything!
Trying to complete the passenger information page was ridiculously difficult. Whenever it went back to something I had left out, it deleted something else and I had to go back and put that in again. Also, your prices for baggage and seats are outrageous. Makes an inexpensive flight cost triple, so it's NOT inexpensive.
Very easy site to use, made booking a simple task, looking forward to traveling
So so expensive and difficult to book as each little thing is an add on fee
Easy to book online today. Thanks.
Frustrated by so many extra fees!
Clear booking instructions. Hoping for more direct flight options with Air Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members