FlightNetwork

Would put a negative score if I could.
Booked a return ticket through their website, when I called them to change the date of my return, they quoted $800!
They changed the cost of the ticket change fee every time I called despite confirming directly with the airline it was only $250, they wanted to charge me first $350 then $400!
I also tried 2 different dates, which were showing a $300 fare difference on their website, but it was still $800 to change it.
Ended up booking a whole new ticket for the same flight for less.
Would never use again nor recommend to anyone!

If u want to get stuck on call with their agents for more than 20-30 hrs combined, only then choose flight network.
My flight was cancelled by the Airline 2 months ago, still none of the agents know how to help. Have called around more than 20 times and waites for about 1-2 hrs everytime. None of the superior call back.
Worst experience and worst customer service.

Please please please if u need peace of mind, don't even think about checking prices here.

Husband booked with flight network. Even though they advertise with refunding the difference when the flight price goes down the moment you actually see it happen and notify them they pretend it is not so. All sorts of lame excuses like: we don't see it on our site, even though you have the site open and send them a screenshot...

Or in short, they break their promise and tell you basically you are crazy.

Pretty sure this was our last time booking with those guys.

They genuinely do not care about their customers, the human behind the ticket that was bought. Be careful. Don't expect the amount reflected on the site is accurate or that they will answer your questions or concerns. They do not take accountability for any experience that their customers might have. They have no interest in taking any critique to better the experience of their customers. Very disappointed and will NEVER use them again. Just another big corporation that has lost site of the individual experience. Don't fool yourself, they really don't care, as long as they have your money.

They changed the conditions of my ticket sneakily on their own without my authorization after my initial ticket has been confirmed and issued to me. Can you imagine what will happen to you in the airport if they make your electric ticket void without your agreement and issue another ticket to you with a different condition?

They give you a number which you are not able to talk to anyone but able to hold on line forever. Their customer service MAY reply your email after 3-5 days but never answers the exact question and solves the problem. I've purchased tickets from them since 2011 and thought they were good, but now I know I was totally wrong.

Don't buy tickets from them or you will definitely regret when here comes a trouble. I have waited for their response for a whole week before I make this review.

This is, by far, the worst online experience I have ever had. I made an error in one of the passengers name and after 6 weeks of emailing back and forth I'm still left with the same problem and my flight is in less than 24 hours! I was told I could pay a fee and the airline would fix the mistake and then that was retracted and I was told I had to pay for another ticket! Stay away from using this company. They can't keep their word!

I contacted flight network several times. Each time they say that they have escalated issue but never got my refund back. I cancelled my ticket 3 months ago. They have received amount from the airlines which they have confirmed when I talked to customer care representative. But they have not given me money back. When I tried connecting them on phone the call never gets connected. It connected only for 1st time and after that line is always busy

They intentionally list impossibly low prices, only to scam you out of more money later. For example, when I submit the order number from FlightNetwork to the airline, they say that no such order number exists, but the flight does. Then, when I try to check in online, the FlightNetwork app magically fails to do so. I'll now be spending $200 just to check in, when the sum of the tickets cost was $430 (ie., half the cost of tickets just to check in). Any money I saved with FlightNetwork, has been lost to their irresponsibility and scummy practices.

I accidentally made TWO erroneous sets of reservations for flights (wrong dates) online and was panicked about how to correct the mistake. The service representative who answered the phone carefully and patiently helped me sort out the mistakes (cancelling the reservations with two separate airlines) and make new reservations with the correct dates. He also explained the costs involved clearly and walked me through seat choices at extra cost as well. I was so grateful for his knowledgeable help straightening out the mess.

Terrible company! Called them since one of the airlines cancelled a connecting flight so I needed to change it, they never answered my calls, left 3 voicemails and not a call back. Horrible company! They will also charge you more than what the actual airlines charge. First time and last time.

I thought this was a great place to purchase my ticket turns out these people are scammers. I told them I needed to leave 5/31 and return 6/5 but these people booked out for 7/5. I told them there mistake and and they were like nope can't do anything you agreed. They never allowed me to speak to a manager. Put me on hold for hrs to speak with no one. Worst place ever never again will I come here. These people suck there all fournier's that can't pronounce anything right.