FlightNetwork

I've contacted Flight Network 4 times about my open ticket to be used before April 5 2022 and each time an agent says I'm referred to a support person who will help with rebooking within 24 hours. Each time they never follow up. Flight Network is unreliable and believe now they don't return the call so they keep your money. I will never deal with Flight Network again. Will also report them to the Better Business Bureau.

I paid for a flight back to Australia. All looked fine until I received emails saying that my flight was cancelled and I was entitled to a refund minus to a refund fee imposed by Flight Network. This is illegal in Australia and although I have rejected their request to charge me a refund fee, they keep insisting. Avoid at all costs. It will cost you much more time and money trying to unravel all of the mess the make for you than what you think you save from their original price.

We have wasted around 10 hours total waiting to be helped and every service centre rep has been useless, all say don't have access to your information and will have someone contact you, we then wait approximately a weak to get a half answered reply. Still waiting for some help. Stay away from this company! Can we just speak to someone who can actually assist us.

Not only did I spend hours on phone to cancel, I was told that the only way to do that was via email. 3 emails later, no response, spent more hours calling. Told they would cancel but I had to pay the Flight Network fee of $100 Canadian per person because I am cancelling. They are not waiving fees during the global crisis where all travel is basically locked down. Incredible how they are profiting during this crisis. Will never use them again.

I hope that the current crisis in the airline industry makes this terrible company go under once and for all, as they are negligent criminals who treated me horribly and cost me so much money this past fall. Reading about the rights of passengers currently struggling with travel and airlines and travel agencies, I'm reminded of their abominable service and how much money they stole from me (about 2000, a lot for me on a 500$ one way flight). Flight Network is a dark and traumatic memory for me. I hope the company does not survive to hurt more people.

I am having a sense that they are having what we called malicious good review! I booked my flight on this website and I got FRAUD! I came here to see the review. I found once somebody leave a low score review, the other day tons of "people" would come and leave their "good" review! It is not normal that nobody is rating them 3/4 stars. It is either 1 star or 5 star. Apparently they are hiring people to give them five stars! Nasty! I have already had my legal consultant scheduled.

Im trying to book a flight first from Quebec to Toronto. It seem the flight is with availability but i cheked directly on the Airlines and seems that there is not schedule for the same flight in the next months! How is it possible.

Good in customer service.
But policy is very bad.
Just for changing dates they charge full amount of the ticket for 2 way ticket in one way price

Even for cancellations they charge min $300-350
Better if anyone want to buy ticket pay extra $100 but book with airlines directly.

As flight network takes cancellation charges then new booking charges
Refund also 50-60% deductions.

I booked total 7 tickets for India from calgary 4 from air Canada and 3 from from flight Canada.

Now if I want to extend any ticket flight network is the worst in that case as for extension they provide new 2 way ticket in price for just extending return ticket while the case with air Canada it charges just $100-150 max $200 and issues new ticket.

If you go through Google flights as well please I request you all not to book through flight network.

I have been fighting with this company for months. I cancelled flight due to furlough. I even bought the extra protection on my tickets. It took me 2 attempts but my credit card company citi bank refunded me every penny. So thankful someone out there has your back because Flight Network was a nightmare to deal with. Never will I ever use a third party company. I had the WORSE experience with this company! My friends say that's what I get for trying to be cheap lol NEVER AGAIN. I would rather spend a little more then lose it!

If you see this review run away from them. Straight up scammers. Awful customer service. Not like a rude type. They're like useless, incompetent type. Kept me on the phone for 59 minutes and at the and they said you have to call the airline and sent me away.

Would put a negative score if I could.
Booked a return ticket through their website, when I called them to change the date of my return, they quoted $800!
They changed the cost of the ticket change fee every time I called despite confirming directly with the airline it was only $250, they wanted to charge me first $350 then $400!
I also tried 2 different dates, which were showing a $300 fare difference on their website, but it was still $800 to change it.
Ended up booking a whole new ticket for the same flight for less.
Would never use again nor recommend to anyone!