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FixReviews 203

3.8
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Fix Reviews Summary

Fix has a rating of 3.8 stars from 203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fix most frequently mention customer service, right part and model number. Fix ranks 8th among Hardware Store sites.

service
60
value
65
shipping
68
returns
23
quality
63
Texas
1 review
0 helpful votes
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Parts
August 14, 2023

Ordered part for my field mower. Everything was correct. I will order from Fix.com again.!

Date of experience: August 13, 2023
Colorado
1 review
0 helpful votes
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I am an experienced woodworker and have experience with electricity. But dryer repair and troubleshooting is not in my repetior. The folks at fix.com troubleshot the problem with the likelihood of precision and were spot on the parts they recommended fit perfectly and the repair took ten minutes,( I already had the dryer disassembled). My wife while distressed that it took 4 days to get the parts thinks I am a rock star that can fix anything. As long as Fix.com is around she may be right.

Date of experience: August 10, 2023
Florida
1 review
0 helpful votes
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Keep asking them when are they going to ship my order but not responding at all. Just want everybody to know so they won't be victimized like me.

Date of experience: July 19, 2023
Texas
1 review
0 helpful votes
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Highly recommend!
July 4, 2023

Fix.com makes my hectic life a little easier with timely auto-shipment and great customer service. I highly recommend this company.

Date of experience: July 3, 2023
Pennsylvania
1 review
1 helpful vote
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Returns
June 26, 2023

Be 100% sure you are ordering the right part. Because, if you make a mistake they are not refund your total amount. Also, you have to send the item at your cost. Which is not even specify on their return policy.

Date of experience: June 26, 2023
Minnesota
1 review
0 helpful votes
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I ordered some simple to replace parts for my range (knob), my refrigerator (drawer cover) and dryer (lint filter). Nothing complicated in replacement.

Date of experience: June 12, 2023
New Jersey
1 review
0 helpful votes
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Frigidaire Dryer Bearing
May 22, 2023

Dryer was squeaking. It was very easy to find the likely cause of the problem and also easy to locate the part needed. Affordable parts. Follow videos and/or instuctions and if your slightly handy it's definately a DIY project. Part ordered was perfect fit and no more squeaks...Part needed was the drum bearing kit.

Date of experience: May 22, 2023
Georgia
1 review
0 helpful votes
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No response or updated statu
April 12, 2023

Item order with relative add. However, after ordering with expedited shipping over a week ago, still no response to my query and request for refund.

Date of experience: April 11, 2023
Florida
1 review
1 helpful vote
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Site is a scam
March 21, 2023

This site is a scam. Stay away from submitting any information. Don't even try to call customer service. The number rings and you get the agents busy message. And forget email you never hear back.

Date of experience: March 21, 2023
California
1 review
0 helpful votes
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Exact parts
March 16, 2023

I recommend fix.com for everyone. I am satisfied and appreciate the service provided me. Thank you so much

Date of experience: March 15, 2023
Alabama
1 review
0 helpful votes
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Great Experience
March 7, 2023

Ordered some parts to refurbish my Honda pressure washer. Quick shipping and all the parts were OEM. Very Happy!

Date of experience: March 6, 2023
Missouri
2 reviews
0 helpful votes
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Dryer repair
February 25, 2023

I give them a five star rating because they sent the right part and I got it within a week from my order. I ordered a dryer belt.

Date of experience: February 24, 2023
New Jersey
1 review
0 helpful votes
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Worked the first time!
December 30, 2022

When my dryer stopped heating I assumed that I would have to buy a new one. But wait! There's more. I turned to the internet and found the FIX.com site. The site analyzed the problem and suggested a fix. I went with their recommendations and ordered the part. Installation was doable and the dryer works like new. Shipping was really fast too. Will I use them again? Hell yes! TjS

Date of experience: December 29, 2022
Connecticut
1 review
0 helpful votes
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Seamless experience
December 24, 2022

Found exactly what I needed on the website for a reasonable price, received item promptly, exactly as described.

Date of experience: December 22, 2022
North Carolina
1 review
0 helpful votes
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Perfect fit. I could not find it any where else I had to search not knowing the exact model. But all 4 models took the same harness. Price was fair even though I had to pay 9$ shipping. Overall very efficient and appreciated transaction. I will use them fix.com for appliances and other things. Sorry I have no pictures

Date of experience: November 7, 2022
California
1 review
0 helpful votes
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Was about to trash my workbench due to broken leg post and purchase another but friend suggested Fix.com. I was extremely happy they had the part I needed to repair my old workbench. Received part quickly, made repairs, and bench is working great!

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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Beware
August 12, 2022

Found out later the same part was available much cheaper on another site, also I now get spam mail from fix with no opt out option.

Date of experience: August 12, 2022
North Carolina
1 review
1 helpful vote
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Fast shipping and delivery. Product was what I ordered. Problem is that the chain for the pull switch was broken. When I installed it worked but due to the short chain I could not get the chain connector to pull through the fixture screw. Had to drill out the hole in the light fixture screw so that the chain connector would fit. Other than the broken chain it was a good experience.

Date of experience: June 22, 2022
Florida
1 review
1 helpful vote
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Saved my bread (machine) :)
June 13, 2022

Able to find a replacement pan for my bread machine. Item was perfect. Communication was great. Shipping was fast.

Date of experience: June 12, 2022
Washington
1 review
1 helpful vote
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I stripped my the blade bolt on my Toro Flex-Force electric mower while trying to remove the blade for sharpening. The bolt has conventional threading, counterclockwise (left) is to loosen, but it was overtightened (probably by me). My socket was old and cracked, stripping the bolt head. After much work, I got it out. Of course Home Depot, who sold me the mower, doesn't have the replacement part. Fix.com had the OEM replacement bolt/washer. It fit perfectly. I ordered a couple extras because the shipping is about twice the cost of one bolt/washer.

Date of experience: May 31, 2022