Fitment Industries

I have used fitment industries for 2 of my car builds and both times they have been nothing but fantastic! More recently, Paul helped me over the phone to make sure that not only the wheels I wanted would fit, but that they actually had them in stock! He helped explain what would and would not fit, what he had seen work for my car, and just did an amazing job! Will be returning for Wheels, Suspension, and really whatever else I need

I do not recommend fitment industries because they have several problems one being I ordered all in stock parts and ended up having to order 1 of the rims. Secondly the shipping and tracking does not seem to update on the website. Last but most important they told me that I didn't have to wait to order my wheels and tires for the black Friday sale I could just call back to have the price adjusted if mine were on sale And I just got off the phone with them and they told me I was out of luck and they are charging me for extra shipping now! Stay away!

Experience was overall great. Relatively fast shipping, good packaging. Unfortunately I did not receive my lug nuts with my wheels but support easily helped me get replacements. Would 100% recommend to anyone.

The customer service is amazing from Fitment Industries. Zach helped me resolve all the problems I had with my order within minutes. I recommend getting all your car needs whether it's wheels, tires, or suspension you gotta check them out! Or grab yourself some heat off their apparel store. I heard they're giving away a brand new airlift performance air suspension this month! So grab them quick while there HOT! And I know times are rough and money is short you can still support them by subscribing to their YouTube channel and liking those sick videos! But in all seriousness Zack was the man! Come support this awesome company!

I've already once purchased wheels from them and it took two weeks to arrive at my house. The second set I've bought has taken over a month with a single update, and when they claim they will call you back they don't… today was the first day I've dealt with polite customer service, thank you directly,. Please update your customers with their orders, and call them back. I also can mention that after a month, just yesterday I was told the tires are on back order till next year, now I have to purchase more expensive ones. I understand it's out of their control but a small discount would be helpful for the ones in this situation as well…
I can't be the only one.
The product they do supply though is great and they have a fantastic range of wheels tires and suspension.

I didn't mind the fact it took 3 weeks to get my wheels. What bothered me was when they came the lug nuts were not shipped and I had to email about getting them. Again minor mistake. However I was shocked to see that they were not being next day aired to me. Furthermore, I put the wheels in my garage and one of the weights came loose from the wheel just from rolling it to the side of the garage. Not very pleased with this purchase.

Because you'll have to jump through hoops to get them replaced... This company does not respect your time and have the most inconvenient and ridiculous return policy. One of the wheels in my package was cast wrong and had a wobble that was impossible to balance. Way too many hoops to jump through to get a replacement, which should come from Fitment Industries. Claiming "warranty" on a brand new wheel is just poor business and passing the buck. Fitment Industries policies are trash, I'll be finding my wheels elsewhere from now on.

Fitment industries has been great but the company they use for shipping is terrible very unprofessional I should have received my tires n wheels over a week ago but who knows when they will actually show up had a guaranteed appointment time from 10-2 this past friday told lady that booked I had to work at 4 so had to sign before that time n go figure driver didn't try to deliver till I was well already at work

My wheels arrived damaged with scratches, blotched ceramic coating with missing wheel weights and the lug nut socket to install or remove. I immediately emailed pictures to customer service. After two days of waiting for them to respond, I got an email response asking me what I they think they should be compensate me for the damage. That not making much sense, I called them again and they said they were too busy with other customers and that I just needed to respond to their email. Long story short they wanted to credit me $200 for $3600 wheels. My local body shop quoted me $1300 to fix. Customer service is atrocious. It may be an anomaly, but is it worth taking the chance!?!? Do not spend one dollar with this company. Highly recommend looking elsewhere there are many other reputable companies available.
Just a completely honest review

I ordered some Shift Piston wheels from Fitment Industries earlier this year. They were on back order, and took almost 3 months to arrive to me. They looked great upon arrival and installation back in April. Now, only 3 months later, I've noticed the clear coat is peeling on the wheels and I don't use anything but soap and water to clean them, weekly, like I do all of our vehicles. This should be covered under some type of warranty. I submitted a warranty claim to FI and they supposedly send it to the manufacturer. Their response is that the manufacturer declined my request because of inconsistent cleaning practices. Fitment Industries says they can't do anything about it. I'm going to fight both companies on this tooth and nail, but I highly recommend going elsewhere for your wheels and tires.

Customer service is ok but not ok at the same time. They are all about Customer service when placing and making a new order but when you have issues and need to talk to them that is when the runaround starts!
The biggest issue is the websites allowment of putting tires in your wheel and tire packages that are not the proper load rating. So you pay the price received what you bought they fit and then you realize you now drove on the under rated tires and are out of that money you paid for them! FYI when you buy wheel and tires from ANYONE be sure to make sure that the load rating of the tires are ok/safe for your car!

There were scratches on the lips barely any protection at all around the wheel. But after a good talk in customer service they were kind enough to reimburse some money for the wheels. Besides that I'd still buy products from them! (Only if they have more secured packaging)

1. Seamless purchase
2. Shipped and packed extremely well to protect wheels while in-transit
3. All hardware to install was included as described.
4. Would definitely use fitment industries again in the future.

Received everything I ordered without a hitch. Would and have already recommended others to buy from fitment industries. Love my new wheels! Came with the tires mounted and balanced perfectly. Thank you guys so much!

Awesome product, great price and fast shipping. Excellent communication ( text messages and email). Just everything about this company is awesome. Highly recommend them without hesitation. Looking forward to my next purchase. Thank you.

Very good customer service. They will help all your needs as into wheels, tires, fitment etc. They explain everything to u nicely and polite. Awesome company. Definitely coming back to buy more stuffs.