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First Class Tvs Reviews Summary
First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
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My husband bought a brand new Sams 55' QLED TV a week ago and we all amazed with the picture! I've never thought the pics and movies can be so realistic, btw the shipping and installation was fast and easy, but the price is not that low.
A+++++
I was little concern about buying big and expensive tv over the internet never done it before always got my stuff in big box store
Got very surprised from first class tvs to be honest way above my expectation
There is no fake news here everything is as describe no bs no games straight up and honest
Best price you can ever find by farrrrr
Great costumer service great communication great follow up!
My experience was more then great and will highly recommend them to all my friends and family and for sure will buy from FIRST CLASS TVS again
Excellent price this company have the best price in the country. TV come in time brand new factory sealed.
I placed an order online for samsung 65" tv free shipping. I created an account for processing my order. The site asks for the shipping address if different from billing. This was entered. At no time during any of this process was a notification given that an automatic cancellation would occur, if the ship to address differed from billing. The site accepted the order. And issued an order #. A few days proceeded and I went to check the status of the order. I logged into the account & it stated there was no order. I called, spoke with a woman who stated the order was cancelled. I asked why and was quickly transferred to a man, stated the manager, who is now telling me there would be a $163 ship insurance fee in order to place this order. After some difficulty explaining how misleading this is & how I never received any email notification of the cancellation. I proceeded to tell him If I never called I would never have known they weren't processing my order. He stated they tried to call me several times. The company did NOT leave any messages! How am I to know it is this company calling if the number is different from what is on the website?! After going back and forth explaining they shouldn't allow the website to place an order without these notifications, the man was now stating I was arguing. I would not deal with this company!
The sales rep was so eager to sell me the white glove set up that he implied his company would not honor the 30 day return if there was damage saying 'it's not that Simple'. When I said I would escalate it through ebays Terms and conditions center he backtracked.
Please, just tell people the product and service then let them decide.
Everything about the experience was great up to that point. Can't recommend now.
Awesome shopping experience
The communications with FirstClass TV were great. I received a phone call from their office a few days after the order was placed with an explanation of what to expect from the shipping process.
AM Trucking was used to deliver the TV. The TV arrived undamaged and was brought into my house, the box opened and the TV turned on to verify it operated. The delivery people were friendly and courteous.
My only suggestion would be to have AM Trucking update their tracking system more frequently.
Overall, a first quality TV was delivered at a great price. It was well worth the 3 week wait.
It worked.
Love my tv, nice guys who delivered it to but dang they really have to get better tracking.
Easy to deal with.
1 thing though, please do not contact eBay buyers after they have purchased an item from you, trying to up sell them insurance, extended warranty or special upgraded shipping.
It is against eBay policies to contact a buyer to try to sell them more options, and I did not appreciate that.
Great TV Great Delivery!
Tv is great, delivery and service all great.
Ordered before Xmas and took some time to have it delivered. Had difficulty scheduling delivery but that's more on the deliverers. In the end, got it and everything was correct and in perfect shape
Great company
No issues whatsoever. Thanks!
Excellent price. Delivered on time as advertised.
Delivered safely and timely. Contact with seller was good.
The only complain a have is the shipping company that they used. It took them 18 days for the delivery.
Other than that the tv was exactly as described.
Overall good. Shipping took a while. Shipping company did not communicate well to coordinate delivery.
The delivery company first class tv uses is unnecessarily slow. But if you have the flexibility in your schedule, the price is great for a name brand product.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members