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First Class TvsReviews 1,736

3.8

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First Class Tvs Reviews Summary

First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.

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Philip S.
9 reviews
0 helpful votes
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Very nice!
February 7, 2020

Very nice!

Date of experience: February 7, 2020
woo z.
1 review
0 helpful votes
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Good!
February 7, 2020

Good!

Date of experience: February 7, 2020
Frances C.
1 review
0 helpful votes
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Shipping took a month and 2 weeks to CA and the shipping company was terrible to deal with (AM trucking). My TV was a good deal but the wait was ridiculous. Firstclasstvs also called me before shipping to "confirm" my order and tried to upsell me "white glove delivery" and an overpriced "extended warranty" which was irritating to me. I would probably not buy from them again unless they changed their shipping company. I will say that after waiting a month and contacting firstclasstvs they were helpful and promised to contact the shipping company which I believe they did so that was positive.

Date of experience: February 7, 2020
Marjorie S.
1 review
0 helpful votes
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No
February 7, 2020

No

Date of experience: February 6, 2020
parker s.
1 review
0 helpful votes
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:)
February 7, 2020

:)

Date of experience: February 6, 2020
Arre V.
1 review
0 helpful votes
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LG has an issue with their ARC HDMI port
February 7, 2020

LG has an issue with their ARC HDMI port. It judders when connected to an av system. (Yes with firmware upgrades done on all devices and with the complaint HDMI cables.)
Firstclasstvs was very professional in handling the delivery, I haven't had to call for support on this product.
Would recommend first-class to anyone.
Would suggest they take over operations at LG to help them fix their problems with their product!

Date of experience: February 6, 2020
Brandon D.
9 reviews
0 helpful votes
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Lg OLED 65" was brand new and the best price i could find

Date of experience: February 6, 2020
anonymous I.
1 review
0 helpful votes
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The product arrived in a timely fashion and the delivery people turned it on to be sure it was working before they left. The product was new in the unopened box with all the components. Very satisfied with this company!

Date of experience: February 6, 2020
Darrell L.
1 review
0 helpful votes
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Great price on the LG OLED65C9PUA 65" 4K Smart Ai OLED TV ThinQ Amazon Alexa Google 2019. Delivery service was terrible by AM Home Delivery. Order was placed on 12-2-19, I knew it was going to be about 2 weeks for the delivery, I got text message on 12-12-19 saying delivery would be on Saturday 12-14-19 with a 4 hour window. I had grandson come from over and hour away to help me install it when it arrived. They never showed up. Finally got someone with the AM Home delivery and they said it was suppose to the delivered on Sunday 12-15-19 not 12-14-19 as my text said. No show again on Sunday. Monday I called and talked to AM again and they said they have no idea where the truck was but will let me know. Called a couple times later and still no delivery date except that it would probably be delivered later in the week. It was finally delivered on Friday 12-20-19 16:43. Delivery persons said they don't know why I was told delivery would be on a Sunday as they do not make deliveries on Sunday.

Date of experience: February 6, 2020
Jose N.
1 review
0 helpful votes
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Great product, good price, super customer service and the shipping very good and professional services.
Thanks Firstclasstvs and shipping company.

Date of experience: February 6, 2020
D C.
3 reviews
0 helpful votes
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...
February 7, 2020

Date of experience: February 6, 2020
Vaibhav M.
1 review
0 helpful votes
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TV got delivered in excellent condition
February 7, 2020

TV got delivered in excellent condition. Team does not install it as stated. Can be tricky if you do it alone. Nevertheless excellent product. Airplay mirroring lags a lot and doesn't work as expected. Need to connect to get it resolved.

Date of experience: February 6, 2020
Osama A.
1 review
0 helpful votes
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Extremely great process and can not wait to buy more things from firstclasstvs

Date of experience: February 6, 2020
John H.
1 review
0 helpful votes
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Shipping was faster than expected
February 7, 2020

Shipping was faster than expected. Delivery was quick and efficient and personnel verified television function as expected with white glove treatment. Very happy.

Date of experience: February 6, 2020
Alexander S.
1 review
0 helpful votes
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Worked out without a hitch
February 7, 2020

Worked out without a hitch

Date of experience: February 6, 2020
Robert M.
13 reviews
0 helpful votes
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Firstclasstv was very responsive and quick to ship. Did have an issue with shipper with there on time delivery and has to make a few calls to get comfortable but firstclasstv made sure we were satisfied. Would definitely recommend and buy from again.

Date of experience: February 6, 2020
Scott H.
2 reviews
0 helpful votes
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Slow shipping, but great TV at a great price
February 7, 2020

Slow shipping, but great TV at a great price.

Date of experience: February 6, 2020
Trent Q.
1 review
0 helpful votes
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Excellent communication on delivery
February 7, 2020

Excellent communication on delivery.

Date of experience: February 6, 2020
Scott B.
10 reviews
0 helpful votes
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Great deal on the TV
February 7, 2020

Great deal on the TV. Quick response to the question I had asked before purchasing. TV works great. Delivery crew brought it into the house and plugged it in to make sure it worked before they left even though I did not buy the "white glove" treatment.

Date of experience: February 6, 2020
Alonso M.
1 review
0 helpful votes
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Television came on time
February 7, 2020

Television came on time. Customer service was great. No issues

Date of experience: February 6, 2020