FedEx

I live in an apartment on the 3rd floor. I purchased a $150 desk from wayfair and during the week while I was at work the fedex deliverer just set it at the base of the stairs. I've received no email or note saying the package was even delivered.
Had it not have been for my boyfriend coming home and seeing it at the base of the stairs it might have been stolen or damaged. It is irresponsible and lazy to decide you don't feel like finishing the delivery it's pretty ridiculous. When I tried to email fedex and let them know, there's no email. Just a phone number that you will have to be on hold for a very long time.

After 6 days of delay (we were between snowstorms) we finally received this delivery. Driver as too lazy to bring the delivery to our porch and our front door. L Our driver way, walkway, and porch steps were completely cleared of snow. He instead left it out in our driveway, which is out of view from the inside our our house and wide open to theft. Our delivery date was changed 3 different times and your tracking frankly is awful. You could take some serious lessons from your competitor.

Fedex consistently loses my packages. Representatives say they will open a case file but nothing is ever resolved. I don't have much trust in customer care since agents say they will phone back but they never do. I am now leaving feedback for vendors in the hope they will switch to a better shipping company.

Not sure what is with this FedEx company or it's just in my area, but this isn't the first time. Several several several times have I had an important package with perishable foods or even today where my delivery for the same item came into different packages and some how ended up on two different tricks. Long story short this has happened on multiple times where my package will not arrive on time and the food will end up spoiling and I will have to toss it out, a few times where my package was dropped off at a completely different house, every single time something is shipped by them there is an issue, I have no clue what's going on with this company, never have this issue with ups

Expected Delivery Saturday 3/19. Then late in afternoon, tracking shows I changed Delivery Options to a future date. I did not change anything. I waited all day for package.

I made 2 calls to customer service, they opened investigation and opened my complaint.
I got a call back and was told that they might have information by Monday. No one can tell me when I will get my package.

This review is not about delayed delivery. This review is about bad delivery drivers. Company not able to give you information about your package and about company employee taking liberties to change Delivery Options with out consent.

They are the worst out of all companies. They will put packages on our side porch that doesn't get used even in the rain. All others open our porch screen door and place them there. When we have to sign for a package, they walk up with the "missed you" note to stick on the door without even carrying the package! This company is horrible!

Takes a day and a half if not longer to get your package that's on the other side of town to you. We have had boxes delivered before that the side of box being pushed in. Side of box bonded with tape. I feel like drivers should handle packages a little better.

FedEx is amazingly the worst shipping company there is. I placed an order on the 1st of the month and have yet to receive my package. Since the time that it has "shipped" I have gotten 3 different delivery dates. One of the dates happens to be today and still no package. Unfortunately the company where I ordered my things from has lost my business because they deal with FedEx. I don't understand how they still continue to get business. UPS would never give me the run around like this pathetic company does!

I paid $496 dollars to use FedEx services and my Television was cracked. Fedex approved claim but based on the mailing address error on FedEx they sent the check to the address the TV was shipped from Dum. Got the matter addressed and now they're claiming my claim was denied. FedEx destroyed my chances of starting my new life now my property I've had I now have to purchase over and I don't have financing. Never ever again. FedEx is the worst for taking advantage of customers. I've relocated to another state so receipts of having merchandise for 2 years is unavailable, your workers damaged my property

The whole shipment process was full of inefficiencies that delayed the shipment. It almost caused my shipment to be destroyed by customs, since Fedex didn't feel like contacting me or replying to my emails. On top of this, they charge huge amounts on your phone bill if you call their customer service (which you need to call since they don't answer emails).

In the future, the top priority of any purchase I make online will be that it cannot be shipped by Fedex

I was lied about 3 times with different shipping dates! Since it's a signature required package I had to leave work early just so I can be home to receive my package and sign. Instead I was waiting for no reason and wasted my time and work hours. Website did not provide any updates for 5 days. Seemed like my package was stuck in independence, Kentucky for 5 days. It's been 8 days and customer service cannot provide any reliable updates! This is pathetic!

I was charged $183.97 instead of $32.95 for a shipment. I called the customer service three times. First time, the lady said the invoice was not completed yet so call again. Second time, the lady hung up on me when I explained my problem to her. This second lady was rude and condescending from the very beginning. Third time, they said they would email me regarding my issue and everything else will be communicated via email only. I called to get help not to email your stupid company. At least the third call I was able to know that Fedex messed up on their part and charged me more than they should have. Scummy company feeding on regular people. I honestly do not even expect to get the email at this point.

Every time we get shipped fedex its horrible! My delivery person wants to keep the same packages on the truck for over a week. Every day tracking says out for delivery. But at the end of the day. They go back to fedex and start the same thing over four days in a row. Called fedex took over an hour to get to a person. Said package delivered next day. Never got it. From now oo will not purchase from business who use fedex YES ITS THAT BAD!

Would give 0 stars if possible! Ordered medical supplies for my father 3 times. The first package was tampered with. The second was delivered to the wrong address and disappeared. Your company was notified of the situation, and a week later it was delivered to the wrong address AGAIN! Thankfully the homeowner knew my father and returned the desperately needed medical supplies that my father didn't have now for a month because of fed ex s incompetence! On top of all that the customer service reps I dealt with were uncaring $#*!s! Safe to say I'll never deal with this company AGAIN, EVER!

They don't deliver my cargo that normally should be delivered today. It has been waiting at the same spot for 5 days. I live in OH but kargpm is on hold on WI for 4 days. They don't deliver even though they say the delivery date is today. This is a sign that it is a lousy shipping company. I do not work with companies that do not keep their word, and I will tell everyone about this mess they made.