business logo of Fashion Nova

Fashion Nova

fashionnova.com
general, casual, evening & party men, womenAge 19-25, 26-45
Write a Review

About the Business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


fashionnova.com
USA
Founded in 2006
Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: info@fashionnova.com

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
grey star
grey star
grey star
grey star
grey star

Reviews Summary

Fashion Nova has a rating of 2.5 stars from 14,421 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fashion Nova most frequently mention customer service, store credit and day shipping. Fashion Nova ranks 18th among Women's Clothing sites.

service
860
value
794
shipping
848
returns
780
quality
768
This company does not typically respond to reviews
California
1 review
1 helpful vote
Follow Treena S.
Unfollow Treena S.
Send Message
Share Review
Report Review

Such a great website! Easy to navigate and full of great information. I wouldn't hesitate to recommend fashionnova!

Date of experience: June 15, 2018
California
1 review
1 helpful vote
Follow Merideth M.
Unfollow Merideth M.
Send Message
Share Review
Report Review

Delivery was very prompt,
September 5, 2018

Delivery was very prompt, price great, but I would recommend US sizing help on those items which don't have it.

Date of experience: September 4, 2018
North Carolina
1 review
0 helpful votes
Follow Olga G.
Unfollow Olga G.
Send Message
Share Review
Report Review

Worth every penny
October 18, 2019

All the pieces I got from Fashion Nova ever since my first purchase a year ago, were worth every penny invested in them.

Date of experience: October 17, 2019
New York
1 review
0 helpful votes
Follow Bonnie B.
Unfollow Bonnie B.
Send Message
Share Review
Report Review

Fashion Nova's fuschia colorblock jacket is one of a kind. The texture is of high quality, the materials are wonderfully put together.

Date of experience: October 29, 2019
Belarus
1 review
1 helpful vote
Follow EL L.
Unfollow EL L.
Send Message
Share Review
Report Review

Scame... didnt ship order. Didnt refund money... u must send 100 emails to someone answer u just 1 time... dont waist a time and money...

Date of experience: July 12, 2017
California
1 review
1 helpful vote
Follow Vera S.
Unfollow Vera S.
Send Message
Share Review
Report Review

I added to the order 2x, and Fashionnova was very easy and pleasant to work with. All the orders came in very quickly. Great service.

Date of experience: June 6, 2018
Georgia
1 review
0 helpful votes
Follow Shelly M.
Unfollow Shelly M.
Send Message
Share Review
Report Review

Special occasion jumpsuit
September 3, 2019

Fashionnova's special occasion jumpsuits are must haves! So elegant and trendy. They're my new favorites. The ruffle rompers are so cute, too.

Date of experience: September 2, 2019
Wisconsin
1 review
0 helpful votes
Follow Natasha H.
Unfollow Natasha H.
Send Message
Share Review
Report Review

I really like the store Fashionnova, It's my favorite store online You can find everything you want at a great price.!

Date of experience: December 23, 2017
Florida
1 review
0 helpful votes
Follow Marsha L.
Unfollow Marsha L.
Send Message
Share Review
Report Review

Scarf
October 14, 2019

The colors are so vibrant and the quality is incredible. I've had this scarf for more than two years already. Thanks so much FASHIONNOVA.

Date of experience: October 14, 2019
Florida
1 review
1 helpful vote
Follow Joetta B.
Unfollow Joetta B.
Send Message
Share Review
Report Review

Fantastic quality
July 8, 2018

I bought flatcap from fashionnova. It is very good, and I love it. Expecting to try other products from FN soon.

Date of experience: July 8, 2018
Kansas
1 review
1 helpful vote
Follow Shirley H.
Unfollow Shirley H.
Send Message
Share Review
Report Review

Awesome
April 1, 2018

This is sooo hard to me to find good clothes, this is the only website where I can find dresses that fit reallyyy nicely to my body

Date of experience: April 1, 2018
Colorado
1 review
2 helpful votes
Follow JULIA R.
Unfollow JULIA R.
Send Message
Share Review
Report Review

I am honestly so completely fed up with this process that i will probably never order from you again. This is the THIRD time that i have tried to contact you in regards to orders that i have received in which i have been charged for things and they have not been in my order or they have been shipped incorrectly. The first time was when i received order #*******. It was missing the follow the flag halter top in a size large. I called customer care only to be put on hold multiple times, till i simply gave up. The next issue was with order #*******. I had ordered a pair of Total Floral Print Pants - Natural - XL as well as a Jim beam Graphic crop tee in a size large. I received neither one of them. I received instead one lace jumper that was clearly to small and another item that i had ordered that came way to small (the annika gaucho jumpsuit was supposed to be a large and instead it was a small). After two weeks of phone calls and trying to get a hold of someone, i finally spoke to rene. He did the best he can but from what he was telling me to what your website says, its completely opposite. I was told by him that i would need to provide a picture and normally "fashion nova doesn't take anything back past two days." NOWHERE in your site does it say that, not to mention, how am i supposed to take a picture of something to return if i have NEVER RECEIVED IT? I do not want to keep these clothes, i simply want what i paid for, and i completely disappointed and fed up with the HORRIBLE CUSTOMER SERVICE. I have basically been told that it is my fault for a rule that has not been properly advertised, and i feel taken advantage of and frankly i do not want to continue to do business if that is how you are going to treat your customers. I have spent more than my fair share of my hard earned money on this site and i deserve to not just to get what i paid for, but to be treated like i actually matter.

Date of experience: May 29, 2019
Texas
1 review
1 helpful vote
Follow Neta L.
Unfollow Neta L.
Send Message
Share Review
Report Review

Love my dress it fits perfectly. I purchased Fashionnova and I love it but I need to make the belt smaller Thanks alot

Date of experience: September 10, 2018
Florida
1 review
0 helpful votes
Follow Robson M.
Unfollow Robson M.
Send Message
Share Review
Report Review

Shape shifter
May 24, 2019

I feel like Mystique from X-men because of fashionnova's shapeshifter bodysuit. It's like it's some model's body instead of my normal, no-curve body.

Date of experience: May 23, 2019
Pennsylvania
1 review
1 helpful vote
Follow Tilda W.
Unfollow Tilda W.
Send Message
Share Review
Report Review

Great site
September 21, 2018

Good work, good site, great comunication, very well spedition (also out of US), great customer service.

Date of experience: September 20, 2018
Virginia
1 review
0 helpful votes
Follow YESENIA F.
Unfollow YESENIA F.
Send Message
Share Review
Report Review

ORDER 4500612
April 5, 2017

ITS BEEN SINCE 3/22/17 AND ITS 4/5/17 HAVENT GOTTEN MY ORDERED AND I PAID AND I SENT MY I. D AND SELFIE LIKE REQUESTED HELP PLEASE NOONE ANSWWRS MY EMAILS OR CALLS!

Date of experience: April 5, 2017
Fashion N. Fashion Nova Rep
over a year old

We apologize for this unpleasant experience, we value our loyal customers and would love to rectify this situation. Please email me at help@fashionnova.com.

California
1 review
1 helpful vote
Follow Traci S.
Unfollow Traci S.
Send Message
Share Review
Report Review

Such an awesome site
September 28, 2018

Such an awesome site. I shop and consign with fashionnova and I absolutely love the merchandise and costumer service.

Date of experience: September 27, 2018
Rhode Island
1 review
1 helpful vote
Follow Daphine P.
Unfollow Daphine P.
Send Message
Share Review
Report Review

Perfect
July 29, 2018

The webstore is very organized, the products are great and the costumer support really helps you. Fashionnova is Perfect!

Date of experience: July 29, 2018
Pennsylvania
1 review
0 helpful votes
Follow Hope A.
Unfollow Hope A.
Send Message
Share Review
Report Review

Shape shifter
May 7, 2019

I feel like a literal shape shifter whenever I put on fashionnova's shapeshifter body suit. There's a significant difference when I put it on.

Date of experience: May 7, 2019
Mississippi
1 review
1 helpful vote
Follow Natasha B.
Unfollow Natasha B.
Send Message
Share Review
Report Review

FN modeling
April 16, 2019

I feel like such a fashionnova model wearing these logo clothes. I got the hoodie, the tee, and the leggings. Wearing fashionnova is such an honor.

Date of experience: April 15, 2019