Fair

I just downloaded this app after being in the fence while reading the reviews. The main issue is that you can't view anything without first giving them your Driver License for a credit pull. I would say unless your are desperate don't use this app. Go do your foot work and don't risk your credit to just browse used cars. I think most reviews are right in that these people I'm gonna pry on those who have bad credit and are not as educated about car buying as they need to be. I was hoping that with all the negative reviews they would at least try to make is so that one could look at the options before they commit. I think what was miss-leading is that the developer responds to the comments and I thought maybe they actually consider them but really they all say the same thing. They sympathize and to co tact customer care for help. One star for the concept because it has potential and one star for their advertising because it's catchy. No stars for the above mentioned.

Not happy with this company at all. Customer service is extremely slow. Hold times are crazy. We were lied to about our payment. Gave the car back three weeks ago and are still being charged for the car. Our account has been overdrawn twice because of this. Have called twice and said it was fixed and should be refunded but still not fixed. How long does it take to close an account that some say is closed and others say it's not. We've been charged overdraft fees taken out and not refunding them either. Just not happy with that all! I would second guess getting a car with them. Only thing I would say is their staff is polite

I really enjoyed reading your post on the fair app. I was also like you and very curious about fair. I have friends that I respect their opinions; unfortunately on this subject they are too traditional and are waiting for fair to have more longevity before they will even look at the app. If you happen to get this message from me; I would really appreciate your opinion on a question that I have... if you possibly would please answer back. I sincerely would appreciate your time. With that said variety would be nice especially if it is practical to change out vehicles; maybe at least every 6 months."

I don't usually make reviews but I want to share the wonderful experience I've had. Fair made it very easy and was very professional. Levi Martinez from customer support went above and beyond to make sure I had a good experience and took care of me like he was a family member. First time I have ever felt so safe and secure to do business with a company. Thank you so much for making my rental experience the most professional and easy. I will continue to be a happy and loyal customer

Long story Short! I was in a accident in a fair Car Kia Soul 2014 It was deemed a total lost my insurance company appraised the car at 10k. Well I'll have you to know they took it all and billed me 11 dollars. Mind you the Kelley blue book value was at 7200$ at 86,763 miles. Lets just say the money you pay fair DOES NOT MEAN ANYTHING! Over a certain period. Honestly I feel completely taking. I can assure you FAIR is UNFAIR!

I sent a deposit of $195 dollars. The app told me it would take 5-7 days just to talk to a dealership. After a month i decided it was taking too long and talked to customer service asking why it is taking longer than usual for my appointment. They told me the dealership doesn't have any cars so I cancelled my reservation and after another 2 weeks of waiting. It has been another month and my money hasn't come back plus customer service is really no help at all.

We just got our car my husband and I started the process on the afternoon and the next day we were driving home back from the dealer on our new car. Better than expected I was skeptical too but everything was so smooth and perfect that I can't thank them enough. Is 2019 people everything is going to be thru apps some day and fair is making me believe on it. Give it a try I'm not getting paid for a review I literally got a car thru an app that actually worked and left me very please and happy.

I just spent a month without a car and exercising all of my patience Fair continued to rise to the top as my best option. THEN I found my car! The only drawback that I kept finding with Fair was that most of the cars were many miles from my home. So I'd have to either find a friend to make a day trip and drive me or ride-share out to one of these dealerships for nearly $100. But that mild inconvenience kept me searching and that's when I found a 2015 Honda Civic with only ******* miles on it and the best part is that it was parked at a dealership 15 minutes from my home. I got on to Fair's chat several times spoke to different reps and asked and re-asked about several concerns. Their answers were consistent and reasonable. At roughly midnight

I have been using Fair for about four months now. I really love the concept that they have here and I feel like it's really convenient for anyone who needs a car quickly. My experience has been wonderful and I have experienced no problems with customer service. I will be using fair again in the future and I hope you guys give the option to buy out a car as well. I would love to purchase a car from your company! Thank you for the awesome service.