website thubmnail of Fair

FairReviews 848

2.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fair?
grey star
grey star
grey star
grey star
grey star

Fair Reviews Summary

Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 64th among Autos sites.

service
5
value
5
shipping
2
returns
2
quality
4

We monitor reviews for authenticity

Paul B.
California
1 review
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Send Message
Share Review
Report Review

Dublin fair
August 28, 2019

Jeff was helped a in renting a car. He was nice guy helps you to get in Uber car.

Date of experience: September 22, 2020
Christine R.
California
1 review
0 helpful votes
Follow Christine R.
Unfollow Christine R.
Send Message
Share Review
Report Review

Dublin Location Fair
August 28, 2019

Steve and rest of the staff are helpful and they Know what there doing. Jeff from Texas is awesome guy too.

Date of experience: September 22, 2020
Amy H.
California
1 review
0 helpful votes
Follow Amy H.
Unfollow Amy H.
Send Message
Share Review
Report Review

I saw mixed marketing from UBER and Fair on the program they've partnered in so I called to get some questions answered. My call was answered by Clarissa immediately and she not only answered all of my questions about the program

Date of experience: September 22, 2020
Joe C.
California
1 review
0 helpful votes
Follow Joe C.
Unfollow Joe C.
Send Message
Share Review
Report Review

Dublin location fair
August 28, 2019

This is the best experience I had ever while picking my rental car mostly Jeff & Tim helped me a lot with lot of patience. I really appreciate their time and effort!

Date of experience: September 22, 2020
Deborah X.
California
1 review
0 helpful votes
Follow Deborah X.
Unfollow Deborah X.
Send Message
Share Review
Report Review

Dublin location
August 29, 2019

Justin an Tim. W from fair took great care of me I was very happy with the service it was quick an easy I would recommend to any one... Great customer service

Date of experience: September 22, 2020
Kevin U.
California
1 review
0 helpful votes
Follow Kevin U.
Unfollow Kevin U.
Send Message
Share Review
Report Review

The guy who checked me in was great! And the service was amazing!

Date of experience: September 22, 2020
Richard Q.
California
1 review
0 helpful votes
Follow Richard Q.
Unfollow Richard Q.
Send Message
Share Review
Report Review

Dublin fair
August 28, 2019

It was quick and fast very simple. Jeff and staff tim Justin and shawn were very helpful. Great way to drive for Uber.

Date of experience: September 22, 2020
Thomas O.
California
1 review
0 helpful votes
Follow Thomas O.
Unfollow Thomas O.
Send Message
Share Review
Report Review

Dublin Fair Uber
August 29, 2019

Awesome guys like thier service and thanks Jeff and Tim they did a great job

Date of experience: September 22, 2020
Mark H.
California
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Send Message
Share Review
Report Review

Jeff was amazing at the Dublin location! He answered all of my questions and helped me find the perfect car to support my rideshare needs. The car is impeccably clean! Will definitely be a long term customer! -Connor

Date of experience: September 22, 2020
Jennifer R.
California
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Send Message
Share Review
Report Review

Dublin location
August 29, 2019

Jeff and Justin are the kindest people I've ever met. The went out of their way to help me with my car. Great way to get your car for Uber they give me tips on what's the best way to get more customers.

Date of experience: September 22, 2020
Jeff N.
California
1 review
0 helpful votes
Follow Jeff N.
Unfollow Jeff N.
Send Message
Share Review
Report Review

Dublin's lot
August 30, 2019

I had a phenomenal time being helped by Tim and Sean great customer service it was a fun time simple process and overall a good experience

Date of experience: September 22, 2020
Robert D.
California
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Send Message
Share Review
Report Review

Dublin location
August 30, 2019

Tim and Jeff were great explaining and helping me understand fair and the way the program work help navigate me through all the information on the app and understanding my car a lot better

Date of experience: September 22, 2020
Sam S.
California
1 review
0 helpful votes
Follow Sam S.
Unfollow Sam S.
Send Message
Share Review
Report Review

Dublin location fair
August 30, 2019

Thank you Tim and Aj for your great customer service.

Date of experience: September 22, 2020
Adam W.
California
1 review
0 helpful votes
Follow Adam W.
Unfollow Adam W.
Send Message
Share Review
Report Review

I was able to book a car at 10:30 this morning and come right in on the same day to pick it up. Not only did KD go over and beyond to assist me

Date of experience: September 22, 2020
Nicole M.
California
1 review
1 helpful vote
Follow Nicole M.
Unfollow Nicole M.
Send Message
Share Review
Report Review

This Fair program is a good option for those that are doing Uber full time. I've been using a Ford Fusion hybrid for Uber for 3 months now. The process was pretty easy. I looked at the selection of vehicles in the app asking for my phone number and sending me another four digit code number. I can't call customer service because the phone number is inside the app! Fair please fix this! I can't drive for Uber without a car and I'm not making any money! Even deleting the app and redownloading doesn't help."

Date of experience: September 22, 2020
Mike O.
California
1 review
0 helpful votes
Follow Mike O.
Unfollow Mike O.
Send Message
Share Review
Report Review

She had so much positive energy. She took her time with all the questions I had to ask. She broke everything down to me the right Way without rushing. And I'm satisfied. Thanks so much

Date of experience: September 22, 2020
Susan F.
California
1 review
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Send Message
Share Review
Report Review

Dublin Location
August 31, 2019

Thank you Dublin Fair Team for everything! Real quick and simple I would recommend this location to everyone.

Date of experience: September 22, 2020
Kevin H.
California
1 review
0 helpful votes
Follow Kevin H.
Unfollow Kevin H.
Send Message
Share Review
Report Review

Dublin Location Fair
August 30, 2019

Shawn and Tim very helpful. Thank you for great service and taking care of me.

Date of experience: September 22, 2020
Michelle S.
California
1 review
0 helpful votes
Follow Michelle S.
Unfollow Michelle S.
Send Message
Share Review
Report Review

Superb service!
August 31, 2019

I love this partnership with Uber! Really helps college students with no car get on the move making big money! Great service at Lawndale with Damon

Date of experience: September 22, 2020
Robert S.
California
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review

Stacey and Tim were very pleasant professional they worked calmly and Kept a very peaceful relaxed atmosphere they walked me through every step of the process of getting the car taken ease off my mind I was stressed and worried when I came a little and they took all of the pressure off of me please promote them and give them a raise God bless you guys

Date of experience: September 22, 2020

From the business

Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.


fair.com
Santa Monica, California, United States