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Fair Reviews Summary
Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 64th among Autos sites.
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Very good service Jeff Tina Bruce Justin and brook all took good care of me. Thanks
I came in to pick up my car and the staff was very helpful. Jeff is the person to see when you need to do business there. Brook and Justin also very helpful people
To be honest they have a Subaru WRX STI model in the picture for a base model WRX listing. Some of these vehicles look and perform very different than what you're actually getting and for the inexperienced eye this would be unnoticeable. However I don't think this marketing technique is honest and this alone might keep me from actually getting a car."
Tanner and Aaron did an excellent job i was pleased with the time it took less than 15 minutes in and out great smiles and service way to go Fair!
Good service I was greeted fast and all checked out in 15 minutes. Jeff Tina Bruce Brook and Justin all were very professional.
The most mediocre customer service I have ever encountered. A completely unorganized system for handling issues with ill-advised representatives taking your calls.
Very nice and helpful people Tuna and Jeff and the team were great
I was told that it'd take 2-5 days to get a car. After 6 days of waiting
Amazing idea that we have fair I drive for Uber over 4years my car had an issue then I heard about fair then I start the process less than 24 hours they finished my process then I got the car and start driving great service very helpful and this is one of the best experience I ever had thank you! Definitely recommended
I'm very very impressed. Tina was great and the guy from Houston (Bruce) was even greater
Such a great experience so far with Fair! Picking up the car was easy
Excellent customer service helped with app issue. Toke there time to get problem solved and left same day with car
Tin and Bruce very helpful with service thank for helping pick a nice car thank five stars on my book
Tina was amazing very friendly and very helpful with all the details I needed about Fair and the rental
Tina was really helpfull she really helped me go through the process n picking up the car very smoothly
The team member Tina and Bruce are awesome. Great service.
Haven't been able to use the app properly in two weeks. Support was a joke -_-
I have tried to obtain three separate vehicles. They check if you have money To cover the first payment then it says it's confirming the order. Three times I get an email saying the car in no longer available. This last time I called the actual dealership. They said they car is completely available. So I don't get the business model here. Sounds like a good idea but they cannot deliver. I would highly recommend avoiding Fair. Also almost every five star review is a bot. Check the most recent. I am now up to four vehicles that were unavailable. I am reporting this scam app and service to Apple. It needs to be pulled from the App Store.
Everyone who helped me was great! Tina was amazing!
I enjoyed the simplicity of the app. I'm only here for 6 months and don't need a car with long-term commitment. Since I can bring my car back any time it suits perfectly. Happily driving around in my Jeep! Also
From the business
Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members