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Fair Reviews Summary
Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 64th among Autos sites.
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Great experience until the very end. Mass confusion on my final bill. Late fees and a second "final" bill. Then late fees. I would pay anything just to end it. Hate leaving one star since it was just the final phase
This is a great idea for a business but with no search parameters for things that I want (manual trans
Costumer since the dawn of the company. Read my story here. My executive summary: Stay away if you can. Their lack of service and level of incompetence will frustrate you. Update 07/10/2018 I decided to return my vehicle. The return of the car was fast and uncomplicated and everything went smooth. Now
Might as well just give them your entire information! They want every single thing
Look this app is the worst - I've been trying to rent with it for months etc. The experience is awful the support people mean well but can't help the pricing is probably illegal because there is a price on site that isn't in app and they can't tell you why the price is the way it is. If you can do anything with your life besides using this app do it."
I'm 22 mins from DownTown Chicago I'm 3 mins from the Illinois Border. My town borders Illinois. If I head north out of my town 5 mins I'm in the south side of Chicago around 100th and LSD. This app says because I'm in Indiana I can't use the app. They are absolutely stupid/don't waste your time on this garbage...
Kassandra is the only person in Fair that was proactive professional willing and ready to resolve the issue. The customer support phone number people just give a run around and NO SOLUTIONS. Kassandra is the type of employee fair needs.
This company has many issues. You are better off going to anywhere but here. I ordered a vehicle paid for it and after 2 weeks was told it would be another week for delivery then another then another. There is no one you can call or email. They do not return phone calls. Service is terrible
K in Atlanta was great she really helped me out with my specific needs!? This sporty focus actually is great never thought I would get a car with alloy rims and a sunroof... I really lucked out!
Fair'd a Kia Optima. Took me 7 minutes in the app and 15 minutes at the dealership. Perfect. Monthly payments come out and I am notified a few days before. Don't let the other reviews stop you.
So far so good. Just hoping to have the new car connected to the Uber app so I can start driving the following morning as my usual schedule.
They have you to pay a deposit then they put you on a very very long wait list and keep misleading people by tell them one thing then someone els say something different. Example I heard about them and was like ok they sound good well i sign up 8 days ago and was told i should have a car 2-5 days well that never happen i been calling and get told i should her something by the next day well the next day come i reach out again to get told something different and to make thing short I'm still waiting to get in a car and it has been 8 days and still no car available. So don't think you going to get a car right away you going to miss out on working for some days and weeks so just be on the lookout
Jeff was very professional an took very good care of me while I was on the Fair lot.
I went to the fair location in Dublin California and a guy Jeff was just so amazing he helped me get my car I wanted he was awesome. Great funny guy if you guys want a good car and great customer service come to fair in Dublin California
Stopped by quick in and out! Jeff and all staff were very polite and professional. I was fully informed on all the in's and out's of the program. Picked up the vehicle of my choice and I'm back on the road making money! Not to mention my first week was free yeah! Thanks Fair!
Justin and Ann we're very professional and friendly they got me in and out and explained everything too me. Would definitely go back.
Jeff from Texas helped me pick out my car today. He was very informative about the entire process. I am very happy with the service that I received today!
Jeff from Texas and Brook from Portland we're absolutely amazing made this a very comfortable and exciting experience I would recommend this for anyone trying to get ahead and get on the road for a very reasonable price thank you Jeff & Brook and thank you Uber and fair
Had a great experience at Fair Dublin with Ann. Easy process and great vehicle.
Jeff from Texas and Justin and Ann from Miami Fl were wonderful and made the process very easy for me. So nice and helpful.
From the business
Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members