Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 64th among Autos sites.
I want to see what cars are offered and learn more. However
Needed a car and I was seeing fairs ad everywhere. Downloaded and can't get passed through the first step... never receiving a 6 digit code. Deleted.
I got a new phone and I tried to sign and input my phone number but when it asks for my security code I never get the code in my phone so I can't sign in
There is a credit check through transunion! So that's a bunch of lies
Gave two stars. Pros: advertising was good to get my attention on concept of no commitment car rental/use. Cons: I can't even get past the verification code. App is too slow to provide code. By the time
The calender in the app to book your pick up is not there and it says "your car is available" then they check if it is actually available. But these were minor things and the customer service was awesome' I will recommend to all my friends!
I got this app for a vacation on the East Coast and I am currently at the mental hospital for PTSD among many things. Overall find a better car rental app to get quality Shrek shrines."
Using Fair was such an awesome experience for me. It was super easy to get on the app and fill everything out after choosing just the car I wanted. When I showed up to get the car
Buying the car Process was amazing everything was great until it came to actually getting the vehicle it never asked me if I wanted to pick up or have the car delivered to me just give me a time for him to go pick up the vehicle and I wanted to car delivered so I called texted and everyone else had a different answer supposedly there's a different team called the Orders team and no one can reach it can you give me a direct phone line they can't queue me and to hold I can't I can't call them so they call me early in the morning and I didn't have my phone and I missed the phone call should I call back again and they told me there oh yeah I put you in high-priority I should not take long to call you back again a lot of time passed I have not been contacted again they have taken the money from my account and I still don't have my car this is ridiculous I thought this was going to be a smooth process but I guess not
This experience with FAIR has been the absolute worst experience of my life with a car purchase/lease if I could give no stars I would; I int regret much in life but I regret ever attempting to deal with FAIR; Their customer support concierges read standard scripts don't waste your time with them you'd do better with FAQs. Regarding managers: if you can actually track one down they have limited access and only interested in kicking the can down the road not actually giving good customer service at all or not truly getting anything done! Hold times *******@minimum 1/2 hr and went up to 2hrs! I waited 2 hours yesterday on hold! I was looking for a short term lease while my brand new vehicle is being manufactured... found a few vehicles and went to the dealer lot and both vehicles were awful in-person. Canceled the initial order then found a vehicle on a dealer lot; vehicle was submitted to FAIR inventory but FAIR says if the vehicle isn't in your payment range then you won't see it? Pre Approved for 842+ without verifying income then once they verified income of $99k with W2 forms they reduced the payment max to 818? Perfect credit 755+; Previous lease on brand new car from major brand was 1360/month;@$102
I never do reviews but since I see so many negative comments
So far so good with fair seems like the best way to buy a car!
Not sure if my review is accurate as I have not fully investigated... I am interested in knowing more (mainly pricing)
Fair help me get my first working car lol. It helped me get off my feet with just 500$ downn Payment! It also gave me a young 20 year old girl newly license a 200 per month insurance rate with the car! In a bad area and I'm from jersey full coverage. Insurance goes by the car. I've seen for as low as 100$ Fair is truly fair. Don't worry about credit or anything else. They will always accept you. Sometimes you have to wait 30 days for them to give you a little limit budget. But you still get a car :) The only thing is the maintenance. Getting it done seems like a hassle for me. Plus you will have to fix any damAges done to your car. Like wear and tear on brakes. Tire change not rotation
I overall loved the fair experience. Unfortunately I had to return my car because i did not like that their was not a purchase option to own the vehicle after some much time
Very futuristic and great way to try out a car before wanting to buy it
Just picked up my Fair car and i am very happy with the entire process! Incredibly easy pick up
Jamey Hebb thank you so much for the help. It's my first time get the car done very smoothly. Made sure I got everything I need. I would recommend my friends for this app to get a car.
Barry was fantastic! Pete helped wake me through all the steps and shawna made my test drive so quick and easy! I appreciated everyone's customer service. They walked me through this app!
The process of getting my car was so easy and quick. Thank you for this such a good app!
Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.