Fair Reviews Summary
Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 64th among Autos sites.
Hate how this app doesn't list if it's an auto or manual in the basic info menu. Spent 45 minutes yesterday driving to a location to find out that the vehicle was an automatic. Poor layout and focus on things that don't matter like saying it has air conditioning and alloy wheels. What car for 300$ a month doesn't have that!
There's a guy named Clarence That helped me as if I were family! I've never experienced service that good outside my own.
I only got the app to see if it was a good option to get what I want in the future and it was already asking me if I was qualified first. I know I don't but I wanted to look through and see how the vehicles were and everything. They should have a look through option
We had a small issue with the car battery and was fixed right away on the same day without any arguments
I'm a total skeptic when it comes to things like these but I've been pleasantly surprised by how incredibly seamless this process was. I got a cheap payment Versa that looks flawless and brand new. Vehicle runs perfectly and making payments is straight forward. No hoops to jump through
I dropped my car off with a smile today guy goes you ready to look at something new I told him I will never allow a car to trap me again then he asked what are you going to get I told him check out Fair.com he almost fell down and couldn't believe it either I think they wanted to shoot me because I told 3 customers on the floor and all three walked out of the dealership wanting to research Fair.com. I have leased a Mercedes for the last 10 years this last lease made me realize how much I hated being stuck in a car I didn't want anymore. I've been doing a lot of traveling lately using Airbnb which is also amazing I spent about 6 months on the road and I'm thinking to myself I can't believe I'm paying for a car that I'm not driving. Now I'm simplifying my life and getting a functional practical car and just giving it back when I'm out of the country. I hope fair destroys these leasing companies for holding us hostage all these years. The party is over for those old school companies fair understands modern society that people don't wanna be obliged to things. Good luck Fair i think your company was a serious game changer
It's great for me to chose lots of cars with any kind brand name. Especially the prices and the ways of financial it fix with anybody not enough the money to buy the car.
. There seems to be literally dozens and dozens of certain models ( with poor dependability reviews) is this just a way for dealerships to sell off poor quality vehicles? Each of the 3 vehicles we've chosen (after careful research) is "no longer available" (you receive a text 3 days later after you've given them your financial information) aside from the time and anxiety involved (worst buying/leasing experience I've had); starting to seem a bit too coincidental. Is this another scammy business operating under the guise of providing a societal benefit while actually conducting it's business in a manner more unethical than industry norms? Possibly.
Fair is about to make my life easier for this whole new year
Was browsing the app to check it out. Upon entering my info (name and address) its only showing me cars under $250 a month? Asked nothing about my income lol. Seemed like a cool idea for cars but im not sure about it now
Please fix app! I am attempting to sign into fair through Uber partner portal and it's giving an error message. Please fix ASAP
You guys are awesome thanks for helping me with my car in and very pleased with your services
This app is the best and they are super reliable. I leased a car and got the car that I asked for. This company has some potential. I would suggest using it.
If you want to get ripped off go ahead and download fair give them a try it's been about 1 month since i turned the car bAck in i made all my payments on time and now all of a sudden I'm being charged for a late fee of $125? When fair was in charge of taking out the money every week from my account how could I be charged for a late fee? I don't want to pay those $125 but good luck going and arguing with them that you made all your payments on time. I would never recommend fair to anyone please avoid waisting time and money this is completely unfair what an irony.
I was supper excited about this whole Fair idea. I chose the car and paper work was super fast. I signed the documents on Sunday and I was asked to say my available times to pick up on Monday. I was so happy! However
Exactly how I like to shop for a car: on my terms on my time. Great prices
But it's not very fun to use when I can't see everything."
I'm absolutely blow away with simplicity this app created for getting cars! All my paperwork was done in 30 min
I haven't used the app as I see it are avoiding that dreaded confrontation with a dealer no long term commitment and if desired a one stop shopping experience. Maybe customer service is "immature" as this is a relatively new company with a new concept. My advice to Fair is stop using your responses to people's complaints here as a means for copy & paste advertisement. These are your customers and they CAN and WILL make or break your business."
I'm just laughing at those idiots who think it's so natural and it's just a procedure to be a part of 21st century to give my sensitive details to a small start-up company who can't assure the security of the information given JUST to check out their products and concept. If you are one of these idiots who thinks they must be subjected to these terms
From the business
Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members