FabFitFun

They started off good and ended badly. I started to get things that they clearly cannot sell in the stores. I literally just got cough drops and a bottle of water. Wow. Also they sent me the same thing multiples times. This place is a joke now. Switched to ipsy, it's great! Also if u put something in the Cart they will charge your card. Beware of that.

I like to buy Fabfitfun giftcards for my Goddaughter at Christmas time so that she can receive fun boxes throughout the year...and she has loved all the excellent.high quality items she has received!

The customer service with this company is the best I've experienced while buying gifts online!

Shout out to Angel for being so kind and patient while helping me get the details of one particular giftcard sorted out!

Would definitely recommend!

I've never been disappointed in any of my boxes and I've loved every add-on and gift I've received. I always look forward to choosing my items and looking at all the great products available. Every time I have had an issue it was always quickly resolved without frustration and every person I spoke to is just amazing. The photos below are from many boxes I've purchased from FabFitFun

I left a review earlier today about how it's been a month since I was charged for my box and add ons and after all my complaints and chats no one can tell me when I'll receive my things or provide we with tracking. A few minutes ago I received a tracking number with 1 sponge coming my way. This sponge was one among several of my add ons. I received and email from FabFitFun customer care in response to my earlier review telling me that I have been sent a tracking number so I should be all set!

A $400 Composter showed up on our doorstep, no invoice, nothing. After some investigation we figured out the charge on the card was from FabFitFun. No idea how this got in our cart. Very mysterious. Oh and they have a strict no return policy for these drop ship items. Bad business practices. Do not give them any of your business. Customer service is also terrible.

Box used to have nice quality things. My fall 2020 box had about 7 items. Best useful thing was barrettes foot masks, brow gel, blue glasses, hair removal device for small area like face, glow milk not my skin color, some bag not very interesting. Cheap stuff. I think i am done with them. Yearly people get better stuff than quarterly people. This not the first disappointment from them. But when u see the catalog and what u could have gotten... i got junk.

Great they sent me a wireless charging pad, I would have to buy a new phone to use this. Value $0, again this season they have sent face mist, you will receive pretty much every season must be something no one can sell. A cooler bag stated value $59, Not waterproof so moisture from your lunch will make this wet and full of bacteria. You might get a notification previous to shipment to chose your items, but that is iffy.
If you want to cancel your select membership you will have to wit until it expires. Keep your money, ask for samples when you are at the cosmetic counter purchasing an item. They are happy to give samples to their good customers. (good meaning those that actually purchase)

Increasingly disappointed. In they're reach for growth they began to overlook their current customers. As an annual member I saw them yet my choices on customization day because they're already sold out within 30 minutes so being an annual member has little to no benefit at this point. The products of also become increasingly Saturday with the exception of a few staples that are always good, I find the rest of it breaks, falls apart or it's disappointing. I used to truly look forward to the subscription and now I'm just riding out my year.

I adore FabFitFun, having been an annual member for a while now, and the deliveries are always the highlight of my week (sometimes month if i really splurged). There's always great deals and fun new things to try. It's a treat i have that honestly brings me so much happiness.
There used to be some issues with having so many items restricted by location but they've really tried to work on this for the UK which i appreciate. The way they offer charity options and highlight them and other organisations trying to do good, i love it.
On the few occasions where there may have been something missing or an item damaged, customer service has always been so lovely and friendly, immediately correcting the situation for me without any fuss. I've never had a bad experience with them :)