EZContacts has a rating of 3.5 stars from 6,324 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention new glasses, great price and live chat. EZContacts ranks 2nd among Contact Lenses sites.
Always a quick and easy purchase with fast shipping and zero complications
Came in timely manner was exactly what I use it was perfect
Very nice to do business with. Anyway they can help is what they are very good at.
Website provides a simple and straight forward ordering experience and great selection.
We were doubtful about the authenticity of our sunglasses due to price but we were very pleased
Took way too long to ship. Ordered on December 14, shipped on December 30, Arrived January 5.
Easy ordering, good prices and service. A perfect recipe for a EZContacts.
Too long waiting for the product and they never answer the calls
Found my brand and my daughter's for much cheaper than in the past and shipping was fast!
Contacts are very very thin hard to handle at times keep folding.
Called every 2 weeks for 2 months - gave me the run around
Took a very long time to ship my son glasses a little over a month. The glasses overall are nice
I'm not satisfied with the lens, my eyes get tired with prolonged use of the glasses...
Nice to he able to get prescription sunglasses to my door in less than a week!
Called and called kept being promised contacts and was told we will check into this and call u back NEVER HAPPENED! NO CONTACTS! NO REFUND!
Always dependable and easy to use. Always come here.
I love my new glasses. They are beautiful. They were pricey.
The shipping was long but it was finally delivered. I'm happy
Ease of purchasing from contacts and glasses. Website and shipping excellent
Answer: You will wait and wait and wait and maybe have them tell you they are coming and then wait and wait and wait. My advice... don't order from them. There are so many lens companies that are fast and have good follow-up... it isn't worth it!
Answer: They are not a trustworthy company. They have lied to me on numerous occasions about an order I placed.
Answer: None of their frames are authentic, but some people don't seem to care as they are still in business, sad really as companies like this should be shut down.
Answer: This company lies, they do not return phone calls or e-mails, they have the worst customer service of any company I have ever dealt with and I too wonder if they are a sham.
Answer: You won't get them the next business day. I ordered glasses 3 weeks ago. After 10 days I contacted them for update, they claimed that they are discontinued, no discount or anytghing offered. So I order something else, customer service great, claims glasses will be FedEx shipped next day. Still waiting... it's been 4 days, no update. If you need your glasses fast, order elsewhere.
Answer: So did u did you ever receive your order?
Answer: Dear Valued Customer: Thank you for contacting us! This particular pair is currently unavailable. Is there any other frame you'd be interested? Please advise so I can further assist. Sincerely, Sarah Customer Support
Answer: Dear Valued Customer: Whats your email address/complete name? Please advise so I can further assist. Sincerely, Sarah Customer Support