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Eyeconic

Overview

Eyeconic has a rating of 4.4 stars from 2,302 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and great experience. Eyeconic ranks 4th among Eyeglasses sites.

service
54
value
15
shipping
14
returns
12
quality
20
This company responds to reviews on average within 13 days

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30,800 reviews
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Virginia
1 review
0 helpful votes
Follow Sharon M.
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Excellent interface, love the virtual try-on! So easy to order and upload the prescription vs. having to enter every number of your prescription. Eyeconic lenses are crystal clear, clean easily, and for some reason, stay cleaner than other lenses, like they do not attract dirt. I have had 3 pairs of Eyeconic glasses and loved every pair!

Date of experience: March 26, 2025
California
1 review
0 helpful votes
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SO easy to refill my prescription!
April 21, 2025
Updated review

I really appreciate also having a generic version of my name brand lenses. Prices have gone up on everything so that was great savings that I very much needed. Thank you!

Date of experience: April 20, 2025

Great options - happy to see some better pricing again
March 30, 2025
Previous review

I always appreciated the ease, however last year the prices were extraordinarily high -- especially since I purchase a VSP policy. It almost makes me wonder what the benefit is. I was pleased to be offered a generic brand this year, that brought my cost back to what I'd become accustomed to pay with insurance.

Date of experience: March 30, 2025
Maryland
1 review
0 helpful votes
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Easy and good selection!
April 30, 2025

Same result, it was easy and quick! The only thing I don't like is that I have a minimum character number needed for a review.

Date of experience: April 30, 2025
New York
1 review
0 helpful votes
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Easy and quick
April 24, 2025

The virtual try-on was a great resource. I hate trying on glasses, and frankly, it's not a huge deal for me as I replace them so often, so doing it from my computer was helpful.

Date of experience: April 24, 2025
Washington
1 review
0 helpful votes
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Wish there was more variety
May 1, 2025

Polaroid sunglasses options seem to be very limited to just a number of different brands. It would be nice if insurance covered more styles.

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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Frame styles casual/conservative
April 22, 2025

I'd like more variety in frame shapes. Or, I'd like for sunglasses lenses to not change from pictured color (purple, red) to grey/brown for prescriptions. Site is very easy to navigate and filter.

Date of experience: April 22, 2025
Oregon
1 review
0 helpful votes
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Frustrating, but cheap.
April 19, 2025
Updated review

Maybe it was my Chromebook, but this "fitting booth" would occasionally knock out the camera. I rebooted several times to reset everything. I eventually used a Mini-IPad for the photo fit, then used the Chromebook to order.

Date of experience: April 18, 2025

It took me hours to order
December 31, 2024
Previous review

It took me hours to order. Your website is messed up.

Date of experience: December 31, 2024
North Carolina
1 review
0 helpful votes
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Price and upload prescription issues
April 26, 2025

First off you say 120 off you lenses if you order 4 but it wasn't that you gave me the price after my insurance which wasn't the case last time. Also when I tried to directly upload a picture it never moved forward to shipping or payment I had to take a picture, save it to my phone and then still it took 2 times to get it ordered.

Date of experience: April 26, 2025
Vermont
1 review
0 helpful votes
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Website is clunky
April 29, 2025

The website is very clunky, getting from the VSP site, needing multiple logins, entering the same information over and over. Also, why do I have to re-enter the prescription information when I have to upload a copy? That screams opportunity for error.

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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Corporate Greed
March 28, 2025

I used eyeconic because they are partnered with my VSP vision insurance. However, it's pretty scummy, in my opinion, that they clearly mark up the price of contact lenses because they know insurance is covering a chunk of the cost. The same lenses anywhere else online are $100 cheaper. Just feels like corporate greed to me.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Should be easier
April 16, 2025

I've ordered from you guys before therefore you should have my prescription and previous order in your system so I can just re-order if nothing has changed.

Date of experience: April 16, 2025
Florida
1 review
0 helpful votes
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Convenient with great options
March 17, 2025

Eyeconic has plenty of options when it comes to glasses frames. Along with that, I appreciate that the site integrates with my vision insurance provider to provide an immediate discount based on my insurance policy. You can upload your prescription or put in your doctors information to get your prescribed lenses made. It's a very convenient way to purchase glasses if you're the type to want to shop without someone trying to sell to you, which is preferable to me.

Date of experience: March 17, 2025
Kansas
1 review
0 helpful votes
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Fast and Easy
May 3, 2025

I tried to order through my eye doctor ($400) and Walmart ($200) the same glasses that I got here for under $200.

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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Bogus insurance plans and prices
March 27, 2025

Would have same prices if bought without insurance elsewhere. What a cheating duo VSP and eyeconic. Products for reference https://www.ezcontacts.com/product/contact-lenses/*******/mp/acuvue-oasys-1-day-for-astigmatism-contacts-90-pack and https://www.ezcontacts.com/product/contact-lenses/*******/mp/acuvue-oasys-1-day-contacts-90-pack

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 26, 2025
Washington
1 review
0 helpful votes
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Better customer experience if current and valid prescriptions are kept on file so you dont make your customers have to find and upload to reorder the same contacts.

Date of experience: April 11, 2025
Canada
1 review
0 helpful votes
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Easy
March 14, 2025

If you got your paperwork from your eye visit all you have to do it's like for a glasses that you like put in the information from your eye doctor visit and place an order. This is the second time ordering. Simple easy fast and better price.

Date of experience: March 13, 2025
North Carolina
1 review
0 helpful votes
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I could not complete check out until I backed out of the Shopping Bag and changed my payment method and billing address. It took me literally 5 tries and I had to re-add the prescriptions every time.

Date of experience: April 25, 2025
California
2 reviews
0 helpful votes
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Easy and fast
March 18, 2025

I always use this website for my yearly contact and glasses re order. It helps knowing they have all of my insurance informaiton and so many options to choose from to make my purchase fast and easy. I recomend using this service every year

Date of experience: March 18, 2025
Texas
1 review
0 helpful votes
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I have been back and forth with conic and VSP for weeks trying to order contacts. I'm either told that I don't have coverage or that the website is acting up and to try back later. But Iris was amazing and was able to resolve my issues with one phone call. Thank you, Iris!

Date of experience: March 15, 2025
Mexico
1 review
0 helpful votes
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Good!
March 16, 2025

So far so good. The pupillary distance determination was quite tough

Choices have to be specific to one parameter such as 54 and not 54-56
(or)
17 and not 17-18

It took quite some time to get the correct frame

Date of experience: March 16, 2025