Eyebuydirect has a rating of 4.6 stars from 11,948 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses and great quality. Eyebuydirect ranks 1st among Eyeglasses sites.
I have bought multiple pairs of glasses from Eyebuydirect. The service is always great and I love their products.
I've been a customer for many years, i recommend and even order from my account for friends & family
Love getting my frames from here! Stylish and modern with easy ordering that lets me get my favorite accessories
Made ordering and receiving my glasses so easy! I came back and bought two more pairs in different colors!
I love this company it has great prices and their customer service and support is very good as well.
I have bought from Eyebuydirect many times. I appreciate that I can go back and buy the same pair of readers over and over again, because I use, lose, and abuse them.
I get compliments all the time, been wearing frames (4 pairs) from this site for five months. Won't shop anywhere else for quality frames and lenses
I've gotten several pairs from here and they are some of my favorite ones, even over the expensive "name brand" ones! Great quality and so cute
Easy, this is where I order all of my glasses. Only have had to return one pair of sunglasses because I didn't like the fit and that was also a very easy process.
I've had two pairs break in less than 3 months of having them. Specifically, the wired ones. The lens pops out or the screw falls off.
Had to pay multiple shipping very frustrating when you just want to buy more than one of the same pair of glasses for young glass wearer
Eyebuydirect offers a great selection of frame styles. The try on feature is excellent!
My only quibble is the shipment time, I wish it was faster.
Always ordered from Eye Buy Direct for many years now. I wear my glasses too much so they break but I always try new styles here.
Every time I need new glasses I check Eye buy direct first. They have cute styles and affordable prices. What's not to love?!
Said shipping was free and was charged for shipping, also couldn't use no discounts code when I got a text message with a discount code that I could use with the glasses I ordered.
Every purchase brings me comfort, I know what I'm getting. The ease of picking a frame and trying them on is something that keeps me coming back!
Really difficult to assess frames. I thought I picked a great pair, but the frames I selected are a total.miss, Very bummed. If you're style conscious at all, shop around first.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.