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EventTicketsCenter

Overview

EventTicketsCenter has a rating of 4.1 stars from 17,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process and service fee. EventTicketsCenter ranks 2nd among Tickets sites.

service
331
value
327
shipping
264
returns
239
quality
272
This company responds to reviews on average within 1 day
How would you rate EventTicketsCenter?
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California
1 review
0 helpful votes
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Couldn't choose my seats
March 11, 2025

Wish I could have chosen my seats. Also wish I could print out my tickets. Also wish I would have had immediate access to the tickets after purchase instead of waiting a day. Disrespectful to the customer.

Date of experience: March 1, 2025
California
4 reviews
0 helpful votes
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Mediocre Experience
March 14, 2025

I ordered tickets to a show from the venue's website, and never received a receipt or confirmation. Had to contact the venue, my credit card company and EventTicketsCenter to get the receipt/confirmation sent. The rep I spoke to@ EventTicketsCenter was helpful and got that email sent. But I had to jump through a few hoops to make it happen.

Date of experience: March 3, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Carin. We appreciate your feedback regarding your experience. We're sorry the transaction was bumpy, we're glad things got sorted out for you!

Florida
1 review
0 helpful votes
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Scam
March 8, 2025

I can't believe you guys are triple charging for tickets i bought for the first time tickets from you my tickets cost me 92.00 each and my friend buy her ticket next day in the same section than us and pay 35.00 per ticket that is insane. I can't believe I pay 250.00 For two tickets when the right price is less than 100.00. Scam scam scam

Date of experience: February 26, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Alexandra!

Thank you for taking the time to share your feedback with us. We sincerely appreciate your input. As a team at Event Tickets Center, we want to ensure that your experience with us meets your expectations. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website.

We're genuinely sorry that your recent experience didn't meet your expectations, and for any inconvenience this may have caused you. We understand how frustrating it can be when things don't go as planned.

Minnesota
1 review
0 helpful votes
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Poor website instructions
March 7, 2025

Website was hard to navigate, confusing and frustrating to use. I had to get help by phone and that person was good but even said that many people were having the same issue with the website that I had. Please have the website designers talk to your help desk people so they can make using your website simpler and easier to use.

Date of experience: February 25, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Michael! Thanks for leaving a review - if you want, we would love to here more detailed feedback if you would edit your review. Thanks!

Michigan
1 review
0 helpful votes
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Can't make an account or save tickets
March 13, 2025

My confirmation email said I had to make an account to access tickets but doesn't give me the option to make one. I had to bookmark the page with my tickets and hope they work when I get there as screenshots won't work.

Date of experience: March 3, 2025
Utah
1 review
0 helpful votes
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Confusing when you asked if I "received my order!". I did not know what this meant. I had not received my tickets yet but you told me the tickets would not be sent until March 27. I did receive confirmation email of my purchase. I am presuming that you were asking if I received that confirmation email. Yes I did receive confirmation email and am now waiting for tickets.

Date of experience: March 1, 2025
Missouri
1 review
0 helpful votes
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Secure Site but you pay extra for it
March 10, 2025

The site is very secure and the process is very safe. I got my tickets in about 24 hours. Make sure you have Google wallet or something similar. Can't print the tickets. My only real compliant is I got charge processing fees of $23.00 per ticket! That is crazy! That is 44% of the price of the original ticket! Yeesh

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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SCAM! BEWARE!
February 27, 2025

SCAM! BEWARE! I didn't look close enough when I searched for an event and accidentally clicked on event ticket center's site, thinking it was the venue's ticket selling site. I overpaid by $130 per ticket! No luck getting my money back. Lesson learned.

Date of experience: February 14, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Vanessa! We're sorry for any confusion. Event Tickets Center is a resale marketplace where prices may be above face value - the brokers price the tickets when they list it on our site. The All Sales are Final policy is standard across the ticketing industry (you can read more about it and why on our FAQ page) and is agreed to at the time of checkout. We're sorry to hear you were unhappy with the experience!

Alaska
1 review
0 helpful votes
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I don't think buying tickets for an event should take six emails, an app download, creation of a password and verification. It shouldn't be that complicated.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Social distortion ticket
May 2, 2025

The ordering process was fairly easy, although I am not a huge fan of being forced to write a review just to be able to get my ticket.

Date of experience: April 22, 2025
Washington
1 review
0 helpful votes
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Tickets
March 13, 2025

Fairly easy! Beware They run travel app purchases in front of you at checkout
Don't touch those be careful they will charge you- even on 3rd party payers

Date of experience: March 3, 2025
Canada
1 review
0 helpful votes
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A horrible experience
February 20, 2025

After over a half an hour of passwords and codes I think I need to go to Ticketmaster website and try to get tickets with a bar code. So far not successful! I am exhausted from the ludicrous experience.

Date of experience: February 10, 2025
Customer S. EventTicketsCenter Rep
3 months ago

Hi, Muriel. Sorry for any confusion! If you need any help locating your tickets please reach out to us at customersupport@eventticketscenter.com and we will be happy to help you get your tickets. Thanks!

Canada
1 review
0 helpful votes
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Tickets fast but overpriced
March 18, 2025

No issues placing the order. But If I had waited and gone to the actual event site I would have saved about a hundred bucks. Will not order any more from this site

Date of experience: March 8, 2025
Washington
1 review
0 helpful votes
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Review by first time user
March 2, 2025

Site is opaque. Not upfront that it is a resale site. Strange restrictions on having to buy tickets in pairs. Hidden fees are very hidden and are very high, ~25% of total. I will not recommend this service to anyone.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Forcing me ti review makes not want to
March 17, 2025

When you force me to leave a 100 character review my opinion on you goes down dramatically. Just let me move on with my life without doing so

Date of experience: March 7, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Ant. Thanks for reaching out. You don't have to leave us a review!

Missouri
1 review
0 helpful votes
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Extremely overpriced
March 13, 2025

Although I was extremely overcharge by $240. I was told I would receive $82 in return. I would like to have $200 returned. This is another form of theft.

Date of experience: March 3, 2025
Colorado
1 review
0 helpful votes
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Barry Manilow
May 8, 2025

Process was easy to follow. The photos of the arena helped make our seat selection faster. Thank you for the service you provided.

Date of experience: April 27, 2025
South Carolina
1 review
0 helpful votes
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The worst experience
May 7, 2025

You sent me the wrong ticket and you misrepresented yourself online. You refused to deal with my issue and were not helpful.

Date of experience: April 27, 2025
Wisconsin
1 review
0 helpful votes
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Don't have tickets yet
May 7, 2025

When I get tickets I will review the experience. It doesn't make sense to do that before I get the code for the tickets

Date of experience: April 27, 2025
New York
1 review
0 helpful votes
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Blues in the Night
March 9, 2025

I received my tickets in a timely manner and the purchase was easy. The only negative ws the fee of 34.00 which was added to each ticket. I feel this is excessive

Date of experience: February 27, 2025