Eventbrite

Charged multiple times for tickets I did not receive. I didn't even get a response from their "customer experience" team. Will be telling everyone I know about this experience. I am aware I need to check different emails etc. to find tickets. They are not there, and the website told me, as I provided in the below screenshot, to "try again". What a deceitful way to drum up business.

This company is beyond awful. If i could give them 0 stars i would. They never made it clear my child could not attend an event, then when i showed up i was refused entry. I was told by staff at the front entrance the only way to get a refund is to contact Eventbrite directly. It is impossible to reach them by phone as there is no number. The best i could do was request a refund through their website. No one contacted me back as i requested. Days later the refund was denied. I sent multiple follow-up emails asking for someone to speak with me on the phone in real time and no one responded. This has been my experience and everyone elses that i know. They take your money, make it impossible to contact them about a refund, then ignore you. Do not ever use this company as i never will again.

I've done many events using eventbrite, its easy to set up and manage basic event related tasks. I have noticed that if someone cancels their ticket EventBrite still charges the organizer a fee, I had to email them to tell them the problem. I also noticed that the customer gets charged for purchasing and you as the event organizer get charged a fee as well, so they are making fees on both sides of the transaction. Not to mention what the heck your payment processor charges (PayPal etc). Customer service is only accessible by email. Its great for free events, though. Organizers do yourself a favor and find somewhere else to sell tickets.

The event running and the still selling tickets they playing with us money and don't have information about stay or not what's included such a worst service and refund policy also not working so I requested to all guys pls be careful about that I buy this on 6 pm and show start on 3pm

To start, I don't ever review things, but this is easily the worst service I have ever experienced. At this day in age, for a site that is made for sales of ANY kind to not have a customer support call in number is absolutely absurd. Then Eventbrite takes it a step further and has an absolute $#*! website where hardly anything works. Enter the wrong address? Too bad, you can't change it because only the ticket buyer can do that, even though somehow I am logged in and seeing my damn ticket. So go on their full website and login? Yea... about that... every time you login in (every single time) it sends you a confirmation email. This complaining is honestly all just a waste though because how can it be fixed with no living customer support team? They tell you to contact the venue, but why the $#*! is the venue even hiring this ticket sale company if not to regulate ticket sales? Absolutely worthless.

Not only is it an over complicated terrible app, but when you have problems there's no help to call. I ordered tickets, confirmed my email as it asked, clicked the link they sent to me find that I "had no tickets" can't get a refund or call anyone to speak. Terrible app, would never use for my business

I bought tickets for a concert while on vacation in Maui. They postponed the concert while I was there. I since returned home to Oregon. It has been several months, they do not provide updates. When I email eventbrite requesting refund, I immediately get an auto response saying they reviewed my request and cannot issue refund because concert has not been canceled. They do not have a phone to speak to anyone directly. It feels like a scam. Take everyone's money postpone concert so they don't have to issue refunds. There should be a time limit on postpone time. Literally they are making thousands collecting people money gaining interest in their accounts.

Twice in the past few weeks, I've made a purchase on Eventbrite, my credit card was charged, and I received tickets for the event. But the event host never got my registration! It was as if I never signed up, and if I had not called to check on one situation, it would have cost me hundreds of dollars in travel only to find registration was full. Beware of bookings not getting through, unless this is just two coincidental exceptions.

We have had nothing but trouble with Eventbrite; their continual changing of the layout of the manage and edit pages with no notice to their customers. What's worse is they recently decided to publish the date and time of closed out events, without an option to turn it off for those of us who don't need people showing up in hopes of attending! They have no plans of fixing this problem--I asked and the answer was no. This has cost us a lot of time, trouble and many awkward in person situations. We are changing soon. Hate Eventbrite.

I purchased a ticket from this web site, I tried to request a refund before the event date passed. They told me that I had to contact the even organizer myself! Makes no sense, the charge on my card says that i paid event brite. This company is a rip off and a joke! Next time in using groupon or living social. I've never had this issue with them.

Purchased concert tickets. When showed up for the event about a month later - could not even get it! My tickets would not scan at all, management could not even find my purchased using my name and ID! So someone sold me either fake tickets or sold the same tickets on multiple sites and someone else used them before me. Cannot get any refund or even a response from Eventbrite! Scam company

They gave me the wrong address on the ticket. When I took the directions from there site they offered another address, which also was wrong. I drove for 45 minutes and came back to my home. I tried calling on their customer support number *******531 and a very rude lady answered asking me who is this. I told my name and asked if this was eventbrite and she answered that it was a wring number. I wanted to give them negative 5 stars. I did not have the option!

After buying 2 tickets to see Snoop Dogg and this concert being cancelled 3 times, I accepted their offer of a refund. This was in October and after many emails they've decided to keep my tickets and my money.
Its just impossible to get anywhere!
Well done Eventbrite that's one great SCAM you've got going on there - you must of made a fortune.