Eventbrite

This company needs to be SHUT DOWN. They changed the date of an event for tickets that I had already purchased. I couldn't attend during the new date. They claimed a full refund would be given within 7 days... it's been 2 months and will NOT respond to any correspondence. 0 customer service. PATHETIC. Will never purchase tickets for any future events they are advertising and strongly suggest you save yourself the hassle. Your money would be better used to wipe yours $#*! than to "donate" it to this business who's stealing it and using it for god knows what

Purchased $90 of tickets via PayPal for a pub crawl featuring 4 bars with prizes, giveaways and drink discounts. First bar offered $1 off their featured drink. The remaining 3 bars were not participating and told us that this company did the same thing the previous weekend. No costume contest, no prizes, 3 our 4 bars were not participating. Eventbrite refused to give a refund. On top of it, after using my PayPal account, I started receiving fraudulent requests for payment. DO NOT USE EVENTBRITE!

How is this company allowed to continue in this market with such bad reviews? I used them as a 3rd party for advertising and they billed me twice. I can't get my money back yet because their customer service is non-existent. This should be a crime.and it is...

Purchased tickets; received email confirmation with electronic copy everything seemed fine until the day before the event I recieved an email that we had to get our tickets from will call with no explanation after asking customer service several times. Got to will call they said our e-tickets were fine. Got in line. Janus venue staff scanned our ticket and told us to go to will call. At this point I felt like someone was just messing with me. I will never purchase tickets through Eventbrite again.

Purchased tickets for cruise on 8/5/23-the boat was 1.5 hrs late to depart and then as it was leaving dock crashed into parked boat. We were stuck for about 2hrs. Was told i would be refunded my money and have not! This company and organizer are crooks/frauds!

When I bought my tickets I was aware that they were in the nose bleed section. Yet as me and my husband tried to find the seat rhatbcoressponded to my ticket we found chairs -- from the dining room that had numbers taped on them. To add insult to injury our chair assignments were not there! We had to make two trips to ask an usher to please secure 2 chairs sorry, (dining chairs) for us. I will never by through this vendor again!

I accidentally had a type in my email when I ordered tickets for an event. You would think there would be a warning. There are only so many email companies.

I have contacted Eventbrite and the promoter several time and no response. I guess I will disputed the charge on my credit card. These people are horrible. Where is the phone number? They have instructions on what to do if there is a typo. They include signing up with wrong address so you can go in and change it. But they send a verification to the wrong address! WTF!

Eventbrite service fees are expensive. Over 16% in service fees. It takes to long to receive your funds, (2 weeks), The service charges are not clear up front. I would not recommend. My event took in $480 for a small dinner. Eventbrite kept $80.00 of that.

This company is a complete joke! They are nothing but a bunch of con artists. There's no customer service, you might as well forget about a refund from them. They send the same generic email when requesting a refund. It says I can't get my refund because it doesn't fall under the correct criteria, it gives a list of what must happen before you can get a refund and EVERY SINGLE THING listed I fall under. Eventbrite word of mouth goes a long way and I'm letting the people know how big of a rip off you truly are! Scumbags!

We used Eventbrite for an event in 2016. When it came to payment, weeks went by. We phoned every number listed, only to be disconnected or led back to their webpage. It took contacting our legal department before Eventbrite relinquished our payment. I ask, how can a company of this size be permitted to operate strictly via e-mail? When or if you have an issue, it cannot be addressed but by e-mail, if they respond at all. Very, very poor service. (Now we did receive payment, but it took a month)

Attention all ladies! DO NOT ORDER YOUR TICKETS OFF THIS SITE ITS A FRAUD! Me and my cousins and friends paid to go and they took our money we wasn't aware about any Cancellation at all! I called a number off the site a guy picked up and told us we supposed to receive a email we didn't receive anything! I am so disappointed... we arrived to the place it was a prom event me and my family wasted our time and money going to a event never happened... I will never purchase a ticket off of eventbrite again!

My family members (who were visiting from out of town) and myself purchased 4 tickets for general admission of 9 pm- 2 am open bar at the Penthouse at Hotel on Rivington NYE 2018 event. We arrived at 11 pm and were delayed admission due to coat check issues and then were later informed that the event was overbooked and were at capacity and denied admission. We waited for almost 2 hours and brought in the new year in the hotel lobby after spending almost $700. They were several others that were turned away from this event as well. I am beyond disappointed in the professionalism of those hosting the event and they refuse to refund us despite their mistake.

Tickets bought 2 months in advance for an event advertised as being staged at a prestigious venue in the UK. 2 days before "event" was to take place, the venue had been changed to... now wait for it... a warehouse behind a tattoo parlour in Liverpool docks... TRULY I KID YOU NOT! It then became apparent when I attempted to get a refund that the "organisers" (shysters) had NO contact details and operated by mobile phones, and could eventbrite care less? No of course they couldn't they're happy to get their cut from the proceedings. Currently in the process of recouping the cash via the bank. On the left In the photo below is the initially advertised venue... and on the right was the venue changed to 2 days before the event... And Eventbrite are happy to host these "organisers" repeatedly.

I purchased a ticket for an event on the same day. I never got any link and was told to contact the person who organized the event. No one contacted me from the event after three tries. I have no outlet for getting my money back and cannot even complain to eventbrite that the entire thing was probably a scam. Don't they screen for these things? I wouldn't waste my time trusting any of their other events!