eVacuumStore

When I received my items was was damaged and inoperable. It took server all emails and two phone calls in order to get reimbursed... Which was short by two dollars. When I addressed this, I received no reply. After several attempts, I just gave up on getting any type of a resolution... it just wasn't worth it, and I could not deal with the lack of respect over this whole transaction.
I would recommend to NOT work/order from this company.

I have been using eVacuumstore vacuum bags for years and had no problems until now. The bags are
The correct item for my Kenmore vac but the cardboard insert is too wide and would not fit in. I even
Cut the sides to fit but still could not fit it in. I did a chat with an agent but it was not helpful at all. All
He said was they never had this problem before. Well, they do now. They lost me as a customer.

Ordered a replacement vacuum, great price, free shipping. Received the package, my son asked if i had purchased a USED vacuum. Box had been opened and resealed. Opened it, it was clearly a USED vacuum. Called EVACUUMSTORE. Told me, they didn't have any in stock so they sent me the floor model. I could keep it or ship it back. And they would give an additional $50 off. Said I would try it and decide. I like the vacuum, however am angry they didn't tell me it was used before shipping. Asked for more of a reduction of some bags. Nope. And i haven't received my additional refund. Shop elsewhere, they don't want you business

I had purchased this for myself for Christmas but did not receive it until after the holidays, but it was probably because of the rush this time of year. An okay product, it doesn't seem to last very long on a charge, and just lately the motor has been making a very loud hum noise while in operation. Was thinking of returning it but then it went away. I'll keep an eye on it and if it starts doing it again or gets worse I will return it. Great suction but again the long charge time that I wonder how long it will last.

I have ordered a number of items just to see what kind of service and quality e-vac would have. I ordered a couple of vac motors for the original Electrolux vacs and cord winder, filers for cvs, belt, cords etc and the service was excellent and the quality was good. We will see about the motors as to how long they last.

I ordered a motor from them on the 4th got an email saying that it was shipped on the 6th called them on the 11th was told it was back ordered. But got email asking for a review of them on the 7th on something I have not gotten yet. I called 3 different days trying to find my motor I checked the address each time I called after the 6 day of calling I finally got a tracking # it was sent to 205 not 305 it took me 5 days of calling to find my part not a happy person

Ordered two small items which were allegedly in stock and ready to ship. My CC was charged right away, and over 11 days later, I still only have a UPS tracking # which was generated by their "warehouse". I have requested the order be cancelled and the customer service representatives refused. Note, this company simply seems to be just a reseller, as a wholesale only company named Essco actually generated the shipping label and is the "warehouse" they refer to. (See www.Essco.net) Don't get ripped off, buy somewhere else and avoid the headache.

I needed to determine if I ordered the right part and was treated very rudely by Josh. In an email conversation he told me I owned a fake Electrolux model (not true) and had a very condescending tone, instead of asking me questions & providing good customer service. I made a complaint via email. No one got back to me for weeks. When I called back, guess who answered? Josh. This must be an extremely small company, & it's not accredited by the BBB. Would definitely not recommend this company.

Easily found what I needed (vac bags for my 30 year old Regina Housekeeper plus). Thanks to the unfortunate convergence of Covid and Xmas, they took a bit of time to get here, but they were shipped out promptly, and when they arrived they were exactly what I had ordered. Will definitely use them again!

The prices and selection for this sight is great, webpage is easy to find what you need. And then it ends. Their email, notification system is not set up to notify you when something is out of stock. So you can wait 13 days from the time you order something until it arrives, with no explanation or apology. When I emailed to find out why the long delay a brief explanation was offered, no apology offered.
I will pay a little bit more next time for a quicker turn around.

I have a Beam system, and the service and parts are sparse in my area. I did a quick search, found this business and spoke to a fellow on the phone. His advice, to change the platen on the beater bar and replace the bulb and belt myself saved me $300 over buying a new one. That's a decency and honesty I thought long lost. I ordered Dyson filters, which were branded parts, not knock offs, and masks. Again, excellent service, free shipping and a fair deal. You can deal with these folks with complete confidence.