EricDress Reviews Summary
The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
This summary is generated by AI, based on text from customer reviews
The dress looked so nice but i wore it a little larger.in all, it's ok to buy.
I ordered 4 "gorgious" dresses from the site... Delivered later than promised. Quility is TERRIBLE. Not a single lable! No return address or label. Worst experience ever! This company has no shame! Just thieves! I already warned about this company all my friends and acquaintances.
SHAME ON YOU, ERICDRESS!
The shopping experience was great. I got my shoes delivered within a short time. It is well designed and fits perfectly.
Caution: They don't really accept returns.
Read other reviews too. They ship the dress from China and then don't want to accept returns if it doesn't fit or look right. Instead, they will offer you a discount on your next purchase... for another dress that probably won't fit.
My dear friend:
I'm so sorry to reply to you late. I'm so sorry you aren't satisfied with our service.And we accept returns and you can read the returns and refund's policies via the website:
http://www.ericdress.com/help/How-to-cancel-an-order-that-hasnt-been-paid-354.html#detail1.
And could you offer me your order number so that I can communicate with my workmates for your problems.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:reviews@ericdress.com or service@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress
FAKE company and FAKE Reviews! So many 5 Star reviews and all FAKE. Also, how come most of these reviews get so many VOTES. Most real reviews might or might not get a few votes but not this company. 12 - 14 votes seems normal. Why? Because they're all fake! If you don't believe me, go to scamadviser.com and they give it a 10% rating.
My dear friend:
I don't know whether you had bought our products ever.If you are not satisfied with the products, please offer me your order number and write me here: service@ericdress.com and info@ericdress.com.Then, if you belive we are cheating, please kindly show off your evidence about how we do this. Also, we cannot guarantee that every customer will be satisfied with themslevs' shoppings. What we can do is just trying our best to meet customers' demands.If you have questions about us, please write me here: reviews@ericdress.com.
May you have a nice day!
Ordered shoes for prom and they were terribly made, damaged, wrong material and color. These shoes were nothing like what they advertised. They have poor customer service, very slow to response if they do at all, no information to return products and all the numbers on their site are fake. I have been going back and forth trying to get an address to return the shoes but they are not giving that data out. They keep telling myself and the bank they refunded the money but they haven't. Stay away from them a bunch of scam artists.
[EricDress Rep] My dear friend, So sorry for your unhappy.
Could you please let me know how your shoes with low quality, we are happy to help you solve that.So please show me some pictures about the shoes. Thank you very much!
And also could you please send me your email address and order number so that I could help you to check the order with my workmates.And then I will let our service manager contact you to solve the problem soon.
If you have any questions about us or your shoppings, please contact us with the e-mail: reviews@ericdress. Com. May you have a nice day!
Ericdress
Quick delivery and good service. It is my favorite color and looks really nice. I can’t believe i can buy this wonderful shoes.
I have bought a red one dress for one of my wedding dresses. The color is bright and shinning. It makes me feel confident on my wedding dress and I have become the most beautiful bride. The dress is excellent!
I think the eric dress should deliver goods as soon as possible. I received my dress for five weeks, but it is exactly as on the photo and very fit me. Thank you!
Thank you for your quick delivery! The dress is so beautiful, the design is good and it is the same as the website shows. I really love my dress.
I was going to buy a pair of Gorgeous sandals on this site! Guess what? Thanks to all the reviews, I decided not to. I don't want to go through the headaches of being robbed of my money, and not getting my item. These wesites from China are the worst! I had a bad experience on ebay with a seller from CHINA! I never received my item. I did receive a full refund! So that makes me happy. Do not order form this site or Shoepie!
My dear friend,
Thank you for your information.
I am sorry for the problems you have met. Could you please give me your order number so that we can check it? We will contact you after I communicate with my workmates for your order and give you a reply quickly.
You can also write me here: service@ericdress.com and reviews@ericdress.com.
Our sales manager will contact you.
Thank you for your feedback.
Ericdress
There are no words to describe the fantastic service and the dress is unique and very well done. I will order another dress again. Thank you so much for the service.
Very cute and trendy dress, the color is just right. I can’t wait to order more!
Thank you for good service! The service managers are patient with solving my problems, finally i received my shoes. Wasting a long time, but they are great products and i will support this site again.
I ordered five pair of earrings. The price is very cheap and the quality is amzaing. Perfect as the gift too! But it takes five months to get the earring, long time!
I ordered my dress JUST in time to be received by the time my prom is on which is in 3weeks now. A week after I've ordered my dress I email to check in on my dress and in a very unclear email they tell me the material for the dress is out of stock.
I email back and they tell me I haven't picked the colour of the dress, when to buy a dress from any website a colour HAS to be selected. I emailed back about this and said a colour was definitely selected and since then, no reply. Via the website or via email. I tried calling and the contact number is not working. I have not given up on this dress yet, I JUST WANT TO BE CONTACTED BACK WITH THE DETAILS OF MY ORDER in hope that I receive it in the custom size, colour and material that I paid for. Order number *******
My dear friend,
Thank you for your feedback.
I am sorry that you have met the problem. I contacted with my workmates and make sure that you can receive the prom dress before 25. Please be patient. Also, our workmates dealt with your problems after receiving your information and gave you a reply, you could check your email.
If you have any problem, you can also write me here: service@ericdress.com and reviews@ericdress.com.
Our sales manager will contact you.
Thank you for your feedback.
Ericdress
I ordered. Never got my items. I emailed and they responded by saying they didn't have any in stock. So Email Emulate Been nice. I received 2 of my items. Boots were supposed to be an 8. Their a 5/6. Dress is made from material that feels like it's made from a Halloween costume. Won't order from there again.
My dear friend,
Thank you for you information!
I am sorry that you have met this kind of trouble. I think our products have high quality with good material. Could you give me your order number so that I can check it for you? I'll communicete with my workmates and give you a satisfied answer.
You can also write me here: service@ericdress.com and reviews@ericdress.com.
Our sales manager will contact you.
Thank you for your feedback.
Ericdress
The bag is beautiful n fashionable with high quality, but the color is not bright yellow... Hope it will be better! Thx
I ordered in March 26. I dont reciveed may order for now. I try to talk to you no body answar my. By email no body answer me. I verifie by traking number his only transporting in April 21. For now I dont recievd.
My dear friend,
I'm so sorry for the problem you have met. Could you give me your order number
So that I can check it? I will communicate with our sales manager about your problem
And give you a quick and satisfied reply.
You can also write me here: service@ericdress.com and info@ericdress.com.
Our sales manager will contact you.
Thank you for your feedback.
Ericdress
I got my dress with good materials and it fit me very well, but a little problem the color is not the same as the picture
From the business
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear my friends:
I'm so sorry the unpleasures caused in this shopping.We company provide refunds&returns and please read the referring policies via the link below first:
http://www.ericdress.com/help/Returns-Refund-Dispute-15/
Then could you offer me your order number so that I can communicate with our workmates to solve your problem as soon as possible.
Thank you for your feedback and if you have any questions please write to me here: reviews@ericdress. Com. May you have a nice day!
Ericdress