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EricDressReviews 1,759

2.8

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

We monitor reviews for authenticity

Canada
2 reviews
1 helpful vote
Follow Jacqueline C.
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I have bought a beautiful dress off of eridress and I am so glad that I bought it. I was looking for a dress to go for a party and I think i found the perfect dress. This dress is called "White Long Sleeve Hollow Lace Dress". I bought this in a size small and it hugs all my curves perfectly. The best thing about this dress is that it is very versatile also. I can wear this during the day or the night, just change my shoes and I am good to go. I highly recommend you check this out!

Date of experience: November 13, 2014
Canada
2 reviews
1 helpful vote
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I love shopping at ericdress! I love the clothes, the styles are up to date. Reasonable Prices. It sure takes a while to get my items. About a months time frame. But its worth the wait!

Date of experience: November 13, 2014
Washington
1 review
5 helpful votes
Follow Dowanna T.
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This site and all sites like it are FRAUDS! Ladies BEWARE! Further more, if you take time to read the "good" reviews, you'd know they're all fake! The wording sound just like a person who just learned the English language good enough to be understood. "I love visiting on the counter specially on Fridays! Clothes last long and often have great sales!" WHAT? REALLY?

Date of experience: November 12, 2014
ericdress e. EricDress Rep
over a year old

Dear customer,
I am really sorry for the problem you have met. Could you give me your order number so that i can check the details for you.And i will report this issue to our higher manager to help you resolve it. Don't worry about ericdress, our workmates always try our best to make you satisfied.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress team

New York
2 reviews
1 helpful vote
Follow Darlene B.
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The color of the dress might be a little different from the picture of the website. But the color makes me look younger and more beautiful than usual.And the price was reasonable. Thanks very much to ericdress.

Date of experience: November 12, 2014
GB
2 reviews
1 helpful vote
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These dresses are in discounts so that i bought five dresses once. The color is the same as shown in the picture and i like. My friends said ericdress very fit for me. I’m very happy to buy these dresses.

Date of experience: November 12, 2014
Florida
2 reviews
3 helpful votes
Follow Beverly A.
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This is the first time I have EVER ordered anything over the internet and trust me to start with a wedding dress, of all things. So, naturally, I was very apprehensive. But I needn't have been. The dress came within the nominated time. As I had entered my customised size the dress fitted me perfectly. It was beautiful. Just like the picture. I am sooooooooo glad I decided to order through Wedding Apparel. I saved an absolute bundle. I will have absolutely no problem with recommending them to anyone.

Date of experience: November 11, 2014
Virginia
2 reviews
2 helpful votes
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Thank you ericdress!
November 11, 2014

Thank you ericdress! It was a pleasure to work with you during this very important time in my life! My dress was absolutely gorgeous! Everyone at my wedding was telling me how beautiful my wedding dress was. After looking at different places, I found my perfect wedding dress at ericdress. Once again, thank you so much!

Date of experience: November 11, 2014
Virginia
2 reviews
0 helpful votes
Follow Marina L.
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Love my dress looks just like the picture and for excellent. No alterations needed at all. Super excited to wear it. I highly recommend ericdress for every one!

Date of experience: November 11, 2014
Canada
1 review
6 helpful votes
Follow Patrick H.
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Ordered for close than 200$ for my wife. They shipped the order in three different package, the biggest one, containing more than half of the order, had a mistake in the address so the post returned it back to Ericdress. I contacted Ericdress but their stupid automatic email answers was always asking the same: what is the order's number. To which I answered with lot of explanation and even printscreen of the notification, at least 5 times. I called them, very hard to talk to someone knowing what he is doing but still nothing to do. Then, no answers, no following. I had to ask again, tried to call, they were rude and treating me as if I am stupid... Then completely stopped to answer me, when calling after I said my name and order number they just closed the line. Very upset with Ericdress. Will never do business with them again.

Date of experience: November 10, 2014
ericdress e. EricDress Rep
over a year old

Dear Patrick,
Sincerely apologize for the problem you have met. Could you give me your order number so that i can check the details for you.And i will report this issue to our higher manager to help you resolve it. Don't worry about ericdress, our workmates always try our best to make you satisfied.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress team

Kenya
1 review
2 helpful votes
Follow terry a.
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I still dont believe i got this multi colured double breast long sleeve dress at an amount less than $120. I am an awe because i had always wanted to have more of this dresses and now i do and i am very happy. You guys better try out ericdress.com

Date of experience: November 10, 2014
Viet Nam
2 reviews
4 helpful votes
Follow Violet H.
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I've ordered from ericdress numerous times and they've gotten it right every time.
Ericdress has always been as advertised and shipping is even better!
Recently ordered furniture from them. Never imagined of ordering it online, but even that transaction was great! Arrived earlier than anticipated and exactly as pictured.

Date of experience: November 10, 2014
Portugal
1 review
3 helpful votes
Follow Thera L.
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I shop often at ericdress
November 10, 2014

I shop often at ericdress. Good choices always received my products with no issues. Some prices are to high but I shop the best deal.

Date of experience: November 10, 2014
Canada
2 reviews
3 helpful votes
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Shop there all the time
November 10, 2014

Shop there all the time. I should own stock in it.
Easy and long term returns.
Finding awesome clearance items that are really nicely priced is fun.
Good store layouts.
Decent pricing.
Cheaper than grocery store processed foods.

Date of experience: November 10, 2014
Idaho
1 review
2 helpful votes
Follow Sushan R.
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I ordered a dress from ericdress. The picture looks very nice, but the actual product has a very poor quality. It's in no way compatible to its advertising and price. I'm very disappointed.

Date of experience: November 8, 2014
ericdress e. EricDress Rep
over a year old

Dear customer,
Sincerely apologize for the problem you have met. Could you give me your order number so that i can check the details for you.And i will report this issue to our higher manager to help you resolve it. Don't worry about ericdress, our workmates always try our best to make you satisfied.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress team

Florida
2 reviews
10 helpful votes
Follow renee V.
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I bought 2 dresses which arrived very promptly, they were described as jerseyknit BUT BOTH are in a terrible polyester fabric... badly made and totally unsuitable.

To return them I would only get 30% of total paid and would need to pay taxes and return shipping AFTER sending photographs and getting permission I am told.

Totally bad mistake to buy like this I am now trying to almost give them away on E Bay.

Date of experience: November 8, 2014
ericdress e. EricDress Rep
over a year old

Dear customer,
I am really sorry for the problem you have met. Could you give me your order number so that i can check the details for you.And i will report this issue to our higher manager to help you resolve it. Don't worry about ericdress, our workmates always try our best to make you satisfied.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress team

Cote D'ivoire
1 review
1 helpful vote
Follow jamie y.
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Thank you so much they are absolutely fantastic, exactly what I wanted you have got them perfect, I will now order more once I have response to my birthday invites, thank you so so much.

Interpreted my wishes perfectly, I am absolutely delighted, i would definitely highly recommend you to all my friends and work colleagues

Regards

Date of experience: November 8, 2014
Bulgaria
2 reviews
0 helpful votes
Follow Rosalind A.
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Professional, courteous, prompt customer service. The merchandise always arrives on time, in perfect condition. Easy exchanges, returns. Top quality product. Highly recommended. Ericdress is the best shopping experience.

Date of experience: November 8, 2014
Germany
2 reviews
2 helpful votes
Follow Rita A.
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Eridress is an addiction my wallet is still reeling from, but this site has fantastic goods and even better service. Customer service is well trained and knowledgeable- the pricing is the best during sales. Just wonderful like the stores.

Date of experience: November 8, 2014
Texas
2 reviews
1 helpful vote
Follow Sabina L.
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MY boyfriend loved the gown and it's a great and comfortable dress. Also great if you're trying to hide a tummy... it doesn't make you look frumpy... great buy!

Date of experience: November 8, 2014
Virginia
2 reviews
1 helpful vote
Follow Ursula H.
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Ericrdess clothes are guaranteed period! I love visiting on the counter specially on Fridays! Clothes last long and often have great sales!

Date of experience: November 7, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom