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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I have bought a beautiful dress off of eridress and I am so glad that I bought it. I was looking for a dress to go for a party and I think i found the perfect dress. This dress is called "White Long Sleeve Hollow Lace Dress". I bought this in a size small and it hugs all my curves perfectly. The best thing about this dress is that it is very versatile also. I can wear this during the day or the night, just change my shoes and I am good to go. I highly recommend you check this out!
I love shopping at ericdress! I love the clothes, the styles are up to date. Reasonable Prices. It sure takes a while to get my items. About a months time frame. But its worth the wait!
This site and all sites like it are FRAUDS! Ladies BEWARE! Further more, if you take time to read the "good" reviews, you'd know they're all fake! The wording sound just like a person who just learned the English language good enough to be understood. "I love visiting on the counter specially on Fridays! Clothes last long and often have great sales!" WHAT? REALLY?
The color of the dress might be a little different from the picture of the website. But the color makes me look younger and more beautiful than usual.And the price was reasonable. Thanks very much to ericdress.
These dresses are in discounts so that i bought five dresses once. The color is the same as shown in the picture and i like. My friends said ericdress very fit for me. I’m very happy to buy these dresses.
This is the first time I have EVER ordered anything over the internet and trust me to start with a wedding dress, of all things. So, naturally, I was very apprehensive. But I needn't have been. The dress came within the nominated time. As I had entered my customised size the dress fitted me perfectly. It was beautiful. Just like the picture. I am sooooooooo glad I decided to order through Wedding Apparel. I saved an absolute bundle. I will have absolutely no problem with recommending them to anyone.
Thank you ericdress! It was a pleasure to work with you during this very important time in my life! My dress was absolutely gorgeous! Everyone at my wedding was telling me how beautiful my wedding dress was. After looking at different places, I found my perfect wedding dress at ericdress. Once again, thank you so much!
Love my dress looks just like the picture and for excellent. No alterations needed at all. Super excited to wear it. I highly recommend ericdress for every one!
Ordered for close than 200$ for my wife. They shipped the order in three different package, the biggest one, containing more than half of the order, had a mistake in the address so the post returned it back to Ericdress. I contacted Ericdress but their stupid automatic email answers was always asking the same: what is the order's number. To which I answered with lot of explanation and even printscreen of the notification, at least 5 times. I called them, very hard to talk to someone knowing what he is doing but still nothing to do. Then, no answers, no following. I had to ask again, tried to call, they were rude and treating me as if I am stupid... Then completely stopped to answer me, when calling after I said my name and order number they just closed the line. Very upset with Ericdress. Will never do business with them again.
Dear Patrick,
Sincerely apologize for the problem you have met. Could you give me your order number so that i can check the details for you.And i will report this issue to our higher manager to help you resolve it. Don't worry about ericdress, our workmates always try our best to make you satisfied.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress team
I still dont believe i got this multi colured double breast long sleeve dress at an amount less than $120. I am an awe because i had always wanted to have more of this dresses and now i do and i am very happy. You guys better try out ericdress.com
I've ordered from ericdress numerous times and they've gotten it right every time.
Ericdress has always been as advertised and shipping is even better!
Recently ordered furniture from them. Never imagined of ordering it online, but even that transaction was great! Arrived earlier than anticipated and exactly as pictured.
I shop often at ericdress. Good choices always received my products with no issues. Some prices are to high but I shop the best deal.
Shop there all the time. I should own stock in it.
Easy and long term returns.
Finding awesome clearance items that are really nicely priced is fun.
Good store layouts.
Decent pricing.
Cheaper than grocery store processed foods.
I ordered a dress from ericdress. The picture looks very nice, but the actual product has a very poor quality. It's in no way compatible to its advertising and price. I'm very disappointed.
Dear customer,
Sincerely apologize for the problem you have met. Could you give me your order number so that i can check the details for you.And i will report this issue to our higher manager to help you resolve it. Don't worry about ericdress, our workmates always try our best to make you satisfied.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress team
I bought 2 dresses which arrived very promptly, they were described as jerseyknit BUT BOTH are in a terrible polyester fabric... badly made and totally unsuitable.
To return them I would only get 30% of total paid and would need to pay taxes and return shipping AFTER sending photographs and getting permission I am told.
Totally bad mistake to buy like this I am now trying to almost give them away on E Bay.
Dear customer,
I am really sorry for the problem you have met. Could you give me your order number so that i can check the details for you.And i will report this issue to our higher manager to help you resolve it. Don't worry about ericdress, our workmates always try our best to make you satisfied.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress team
Thank you so much they are absolutely fantastic, exactly what I wanted you have got them perfect, I will now order more once I have response to my birthday invites, thank you so so much.
Interpreted my wishes perfectly, I am absolutely delighted, i would definitely highly recommend you to all my friends and work colleagues
Regards
Professional, courteous, prompt customer service. The merchandise always arrives on time, in perfect condition. Easy exchanges, returns. Top quality product. Highly recommended. Ericdress is the best shopping experience.
Eridress is an addiction my wallet is still reeling from, but this site has fantastic goods and even better service. Customer service is well trained and knowledgeable- the pricing is the best during sales. Just wonderful like the stores.
MY boyfriend loved the gown and it's a great and comfortable dress. Also great if you're trying to hide a tummy... it doesn't make you look frumpy... great buy!
Ericrdess clothes are guaranteed period! I love visiting on the counter specially on Fridays! Clothes last long and often have great sales!
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
Dear customer,
I am really sorry for the problem you have met. Could you give me your order number so that i can check the details for you.And i will report this issue to our higher manager to help you resolve it. Don't worry about ericdress, our workmates always try our best to make you satisfied.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress team