Easy as can be. Picked up car at body shop. Dropped back off at body shop. Everyone polite. Made getting my damaged car less stressful
Picking up the rental was very simple. Car was ready (Clean, full tank of gas, quick explanation of car's features). Staff member was very friendly.
When I first arrived there was no rental car available after they told me I needed to come in at that time. I was given a car for less than a week and then received a call that it was sold and I had until the end of that day to drop it off. I am a part-time employee and full-time student, so I had to miss class to be able to do this. I was then given a replacement in which I received a voicemail explaining I was over my rental agreement and they had been trying to contact me, I have no record of any missed or taken phone calls or emails since February 3rd, and that I was going to have to pay for a car that I didn't know had an expired lease. When I called to inform the front desk I was on my way in to return the car and that I had a card ready to be charged, I was informed that they received a call an hour after mine clearing the charges and failed to inform me once again.
Jacob and Joe went above and beyond and are absolute class acts and we will only be using this Lagrange location as long as these guys are there!
Best place to rent a vehicle! The transaction was seamless and the rep helped me get an upgrade to a luxury vehicle without any issue.
Enterprise is always so great to deal with, staff is very friendly and I always get a new, clean vehicle. I will only use Enterprise!
I definitely would choose enterprise for my next rental needs. Representative Jake went on and beyond and made my experience very pleased and smooth. Definitely will recommend to family and friends.
Best experience ever. Thank you Hunter at the Fife facility for everything. I bought my new car because you told me about the fact the Enterprise sale cars as well.
We had the need to pickup a car for one day in downtown Austin to return to the airport early the next day. Enterprise's folks were friendly and efficient on a very busy Sunday morning. Five Texas stars to the team!
Everyone I deal with at this company is always very friendly, very helpful and always act in a very respectful manner
Good service with multiple car options. I was very happy with the speed and ease of the rental. Especially the return.
The store manager Nicholas was the best. He was so polite, understanding and polite claimed every detail to me. Great experience!
We were so pleased with the staff we encountered. They were so pleasant and helpful. We had our choice of cars. Ours was perfect for our trip.
Thank you, Janice! We're thrilled to hear that our staff made your experience enjoyable and that you found the perfect car for your trip. We appreciate your feedback and look forward to serving you again! - Isabella
Great experience starting with booking, all the way through return of the vehicle. Great service, every time.
I went and talked to the gentleman, he recommended to me what I needed. I rented it and everything turned out great. Thank you!
Erin was great, patient and explained in detail the totally new car procedure to this new car. The last time I purchased a car it was in 2009. It's was fun thank you Erin.
I had a pleasant experience renting my car from enterprise. The representative was very polite. Will definitely use Enterprise the next time I need a rental.
Been renting cars for business for 40 years. Enterprise Monroe GA is the best, primarily because the Manager, Meredith is incredible. Always make sure the vehicle works great and the enterprise experience is perfect.
Excellent customer service in Greeley CO. Quick and easy service and they keep in touch with you before pick up
Great customer service. Friendly helpful personnel. Easy pickup and quick easy return. Great vehicle. Will definitely return for next rental.
Thanks for the wonderful feedback, Jaimi! We're thrilled to hear you had a positive experience with our team and enjoyed the vehicle. We can't wait to welcome you back for your next rental! - Isabella
Overview
Enterprise Rent-A-Car has a rating of 4.3 stars from 2,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.
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- St. Louis, MO, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jim, we're glad to hear that your experience was smooth and stress-free. Thank you for sharing your feedback. - Lisa