eHarmonyReviews 1,177

Recently I went on eharmony as they were giving a weekend trial. While the trial was going I had 2 requests for my photo & a couple of people who wanted to jump to talking straight away. I was excited as I thought the site was going to help me find a partner.So foolishly I signed up &6 months was all I could apply for. Well, since I joined up I continually receive matches daily I have never been contacted by the men who requested my photo, I think eharmony scam people into believing men are interested &then throw you to the wolves. You have no way of contacting them with a complaint but try signing up &a consultant is on line in moments to help.The company needs to be investigated for fraud as they are fraudulently scamming lonely vulnerable people out of their savings. I have talked to many people who have experienced the same trouble

Having used internet dating sites in the past, I was persuaded to try this one by a friend. EHarmony is terrible, poor completely computerised matching service, matched me with people just because they said they liked cats! Tried to cancel my membership and they initially refused to take down my profile, they agreed to eventually, but I had to threaten to write to the media. Makes me wonder how many profiles on there are for people who are no longer active members, but forced to keep their profile on there. Also, they have taken money from my account after I expressly forbade them from doing so. I wouldn't touch this company with a barge pole if I were you.

I certainly was encouraged by everything I read about eHarmony I was really excited and sincere about joining. Been a very active person I lost my husband and wanted to meet some nice people. So far on eHarmony I average at least one scammer the day if not more. And while I report them to customer service as I write this review one person is still up there probably trying to convince other women to send him money. It's so old the story over and over again with these scammers and I feel that eHarmony is doing nothing to protect its customers. Women between the ages of 50 and in their 60s seem to be the most vulnerable and that is my category. It's really a shame because the concept is excellent. I'm doing my area I don't know people in the scammers use your local area and create profiles just for you! So if your woman out there seeking a man I suggest you be very careful. I'm not canceling my subscription mean because I feel it's almost my obligation to get these guys since apparently there's so attracted to me. Usually been telling them they're caught it gives me some satisfaction but I still look at eHarmony and their system to better sure my safety!

At least half of the members or users that you are being match with do not exist or are members who already delete there accounts. Why would eharmony would match a client with a fake person?
The matching criteria of users are not respected. Eharmony will match with the type of people you previously set up your choice not be matched with.
Eharmony dictate the communication between users if you attempt to email another without going through the useless questionnaires list. Eharmony will delete your sent messages or remove the users from your directory

I joined E-Harmony to find "the love of my life", i have better luck in the produce isle of my grocery store. The matches they provided to me were pathetic. I kept receiving emails from the E-Harmony people suggesting that I widen my settings in order to receive more matches. What that means is to expand your distance setting, accept smokers, change the importance of religion, and of course age group. They continued to give me matches located outside of the requested distance and age range and they would say things like "how far will you go for love". Most of the men looked like they were living in some correctional institution.
Please don't waste your money on this site, you will be sadly disappointed. In addition, they keep profiles up long after the people have closed their account. I have men who advised me they saw my profile on E-Harmony when enticed by a free weekend of viewing and communication when my profile should be de-activated.

I had signed up for a trial period on eHarmony which required my credit card number. After my trial period was up, they kept charging unauthorized payments of $47.80, saying that it is "to provide customers with better service of uninterrupted service to their profile".

When I emailed them to dispute these payments, they took off another payment without my permission just hours before I could call my credit card company to change my card.

This website is a scam. They prey on people hoping people will just give in and pay the $47 and not do anything about it because they make it extremely difficult to get a refund or cancel a subscription.

I took the 6mth package - but before I did - I called company to ask if they were affiliated to any religion. They said no... however - they are Christian. In my opinion, my photos and profile are excellent - according to impartial judges. 90% of matches I receive have no photo, nor are their profiles even close to my alga rhythm/profile. I receive only one match every few days.
Comparing to Match - which is cheaper - reaches more matches - and sends me 10 matches per day - there is no comparison. I have been on many dates with Match ----( I do not work for Match!) -
Stay away from eHarmony. It is an absolute waste of money.
I called the company after spending $200 for 5 months of my 6 mth contract. Asking to please cancel my contract - they would not. Sent me email of Customer service... I have written to them 5 times... without even an auto-response.
EHarmony is a waste of your time and your money... not only that -- it will aggravate and frustrate you. Stay away

No way this company should even be allowed to operate. Total bull and I'm contacting the state attorney generals office to see about a class action lawsuit. The site has locked up so many times, so many times. You can not do you own search, there is no opt out until the entire payment is made. I would like to hide my profile, NOPE, can't do it! OK how about calling for help they deliberately do not have a contact phone and 3 times I tried to send an email message to request help every time it gave a return message saying try again an error occurred. I hope and I really do that the AG's office has some teeth to change the way this company operates. More to follow or call your own state and find out how to file a complaint.
AND THE 5 STAR REVIEWS ARE WRITTEN BY HARMONY EMPLOYEES NOT CONSUMERS LIKE YOU AND I!

This is the worst dating site, 70% of matches they sent me are no longer active members and you can't imitate contact with them. There 72 hour cancellation policy is a joke, At least give customers 7 -30 days refund option. Match.com stands behind what they say and if you aren't happy with them you can rquest a refund.Ok cupid and plenty of fish are free. They have tons of matches and don't charge fees to use their site or to converse with other members. I don't recommend anyone to sign up for their site. Save your money.!
If there was a Negative star above I would rate this company in the negative

If you are looking to find a nice man on a dating sight DO NOT get on e harmony. I so wish I had read all the reviews before I got on the sight. You can NOT do your own searches. You have to rely on who's profile is sent to you. A lot of them do not have pictures, are not what you have asked for and I had married men profiles sent to me plus numerous fraudulent profiles sent to me. A lot of scammers on this sight. I had 3 in 2 days. They send very few profiles and a lot of the profiles they send are out dated and the people on there are not even checking their account. This company is unethical in how they deal with money and payments and do not have an easy excess way to get a phone number for them for customer service. It is NOT what it is advertised to be! Check out all the other thousands of reviews for confirmation! I don't know how they stay on the internet and in business?

I Had a really good experience on this site. I did meet my wife on this site and i couldn't recommend this site enough to people. Im a guy and i did get a lot of responses back from women over the course of my subscription. You have to be committed to it though. It took me about 6 months and going out on several dates with women to find the right person. Just be patient with it and the site will throw some good matches your way.

Horrible site, bad connections, the matches they send you are not even close to what you put it as what you are looking for. They match you with people from other states.
I cancelled and they said sorry, they renewed and I complained and they said sorry, your setting were on renew, I made sure that it was set up not to renew. The old guy that is the spokes person is a good scammer...
Spend your money elsewhere.
They are over priced and and have very very few matches