Edwin Novel Jewelry Design
business logo of Edwin Novel Jewelry Design

Edwin Novel Jewelry DesignReviews 417

4.1

From the business

Edwin Novel Jewelry Design is a manufacturer and wholesaler of wedding jewelry and Diamond Engagement Rings. With our experience, equipment and tools, Edwin Novel Jewelry Design can create the most difficult designs. Edwin Novel's limitations are its customers imaginations. Dream it, Edwin Novel Jewelry Design will create it. The award-winning team at Edwin Novel Jewelry Design wants your jewelry to tell a story. Our pieces are handmade in the USA and use only natural diamonds. Edwin Novel himself made his name through his skills at crafting fine jewelry. Couples can choose from classic Solitaire rings to more intricate Three Stone Engagement Rings and countless diamond jewelry.

Edwin Novel specializes in:

Diamond Engagement Rings
Diamond Stud Earrings
Diamond Pendants
Special Design on Engagement Rings
Natural Diamonds


edwinnoveljewelrydesign.com
Los Angeles, CA, United States
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Edwin Novel Jewelry Design Reviews Summary

Edwin Novel Jewelry Design has a rating of 4.1 stars from 417 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Edwin Novel Jewelry Design most frequently mention customer service, engagement ring and white gold. Edwin Novel Jewelry Design ranks 4th among Personalized Jewelry sites.

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California
1 review
0 helpful votes
Follow Charlie V.
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I have a disability that prevents me from going outside often to shop and Edwin Novel's online shop has been around forever and has helped me with my personal engagement and other jewelry needs. You absolutely cannot go wrong if you're looking for something from home.

Date of experience: August 17, 2023
California
1 review
0 helpful votes
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All your simple jewelry needs will be sold here, and more. They also carry lots and lots of intricate designs for the stylish!

Date of experience: August 17, 2023
California
1 review
0 helpful votes
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I had a great shopping experience
August 17, 2023

I had a great shopping experience. My mother is their loyal customer and that's why I decided to buy my Engagement Ring from them and a 2 carat Diamond. I spent a total shy of $40k, I probably could have gotten a better deal but we trust them.

Date of experience: August 17, 2023
California
1 review
0 helpful votes
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Sooooo much VARIETY!
August 17, 2023

Sooooo much VARIETY! This is what online jewelers need more of! Website to website all the same stuff, but u can scroll forever on this store's site. My earrings arrive in a nice box and I wear them daily.

Date of experience: August 17, 2023
California
1 review
0 helpful votes
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Me and my girlfriend got in a nasty, nasty fight and to make up for it I decided to buy a gift for her online. I found this online merchant from mindless scrolling and got her a high quality pendant from Edwin's. I called customer service to ask about the quality/color slider and they gave me the right info on what to get her. It was clear and shiny enough for her to forgive me and let me back in the house. Thank you enjd, quality jewelry would deffff recommend.

Date of experience: August 17, 2023
California
1 review
0 helpful votes
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ENJD has been nothing but reliable to me. First found the site when I proposed to my girlfriend/partner of 10 years now, 5 years ago! Now it's our site for my gifts, and her personal jewelry needs. A niece of mine just got her ears pierced and for a gift I might get her something from here

Date of experience: August 17, 2023
California
4 reviews
0 helpful votes
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Very Happy With My Order!
August 17, 2023

Just got in my diamond stud earrings and they look amazing!

Date of experience: August 17, 2023
California
1 review
3 helpful votes
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Quality and return process nightmare
July 7, 2023

Order diamond stud earrings, they arrived and were two different sizes. Sent back for a refund and a month after receiving the earrings, they have not refunded me. Each time I call, the 'billing dept' is out, either not in yet, left early, or not working today. Now I am getting told it is next week, which is what they told me last week. They are behind, so what was listed on the RMA documentation of 14 business days was incorrect, they said 14-21 on the phone, of course, we are at 21 and I will not get it until the end of next week if it happens. Well it happened, after stating I was going to write a review and complain to the BBB, I received a call that my refund would be processed today and it was within an hour. Happy for that but wow, it took a lot of my time to get it.

Date of experience: July 7, 2023
California
1 review
0 helpful votes
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Good products good service
June 27, 2023

I looked high and I looked low for the proper spot to buy my beloved's perfect engagement ring, and decided on Edwin Novel for their array of three stone engagement rings. Ordered a 1 and a half carat diamond ring with ruby hearts on the side and it came out spectacular! I already know my (future) fiance is going to be thrilled, so a big thank you to Edwin!

Date of experience: June 26, 2023
California
1 review
0 helpful votes
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My father worked in jewelry for over 40 years. I grew up seeing shiny watches earrings rings of all kinds so believe me: I know my quality jewelry. Edwin Novel is probably my favorite online diamond shop. So much customization makes finding exactly what I would want convenient and the best part: they only use REAL diamonds. Love the earrings I received last weekend, and I'm sure that I will return for more…

Date of experience: June 22, 2023
California
1 review
0 helpful votes
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The STUDS are a bold statement
June 8, 2023

The STUDS are a bold statement. Wearing them makes you feel POWERFUL. The diamond stones are a staple piece for everything that could be worn. It is essential to have them. ESSENTIAL. They are an everyday piece. Platinum is so nice and the quality is through the roof. I would say that I am for sure addicted to diamond jewelry. Particularly from these guys.

Date of experience: June 8, 2023
California
1 review
0 helpful votes
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Here comes a wedding!
June 2, 2023

Guess who has a wife now! This guy! She was in tears when I revealed the ring to her! It was a great moment that I will never forget! It even came with a very nice box too! She loved the box too! Lots of love!

Date of experience: June 2, 2023
California
1 review
0 helpful votes
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5th purchase from them.
May 25, 2023

I can always rely on them. The quality has never let me down and I have been purchasing from them since the pandemic started. I love that you can get the jewelry delivered right to your door. These earrings are the favorite pair that I received from them. I have only bought from them and I know I will buy again.

Date of experience: May 25, 2023
California
1 review
1 helpful vote
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LOOK AT HOW BEAUTIFUL MY RING FROM THEM IS! I had an absolute ball shopping with them! I have never had such a great response to the team and the turnaround time was fantastic! I am in love! I really am! I cannot wait to show everyone at work and all my friends this!

Date of experience: May 25, 2023
California
1 review
1 helpful vote
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Speechless.
May 19, 2023

I am beyond content and speechless with the earrings I received. I am not much of a jewelry girl, but these are making me feel better about wearing them. There's something magical about these diamonds, wearing them does wonders. Not only do I feel good about them, I look good too. I thought they were the perfect company to buy from, very accessible and courteous.

Date of experience: May 19, 2023
California
1 review
1 helpful vote
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Great Customer Service!
May 17, 2023

I want to thank Oliver and his help on finding the perfect ring for my wife! She said yes! Really enjoyed the service I received here. After speaking and dealing with the customer representatives, I felt fulfilled. I never had to worry since they kept me updated throughout the process. They are responsive, friendly, and knowledgeable.

Date of experience: May 17, 2023
California
1 review
1 helpful vote
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They did such a fantastic job with my engagement ring. We're both wowed with the quality, super competitive pricing too. Honestly can't find anything to complain about, five stars all around

Date of experience: April 28, 2023
Florida
1 review
3 helpful votes
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Scam
May 22, 2023

Stay away. Didn't deliver anything and after 3 months I received nothing and they charged me $1000 cancellation fee.they also stopped responding to emails

Date of experience: April 22, 2023
California
1 review
1 helpful vote
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More than impressed
April 19, 2023

Edwin Novel is the pinnacle of customer service and care. I ordered a ring here because of its great price. I accidentally selected the wrong ring size and their friendly representative was able to update it for me free of charge. They really take the time to make sure everything is correct and I love their attention to detail.

Date of experience: April 19, 2023
California
1 review
1 helpful vote
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Wonderful…
April 19, 2023

Listen, being a fellow business owner… I have difficulty researching gifts like this. Thankfully I found this website and it was easy to navigate, I did not have to waste a lot of time like other websites. Everything is there, all I had to do was select it and checkout. Their products are accessible and their website is easy to read. My wife will like her birthday gift, I do not need to worry about it.

Date of experience: April 19, 2023