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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
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I appreciate the efficiency and the quick delivery to the funeral home. I was not able to attend, but I was told the flowers were beautiful.
I ordered an arrangement for an out-of-town funeral. It was easy to order on-line.
It was very simple to order and the order was delivered in time for the visitation and service.
I had a delivery date set for the Friday before the service. I got a notification less than 2 hours on the Saturday of the service that delivery was not possible. There were no florists available and no way to make it happen. It was super disappointing as I thought the flowers were delivered the Friday before.
Was painless and fast. Just what is needed in a time of sorrow.
My friend loved this arrangement for her sister's memorial. There were many purple flowers which was her sister's favorite color! Very pleased
Thank you!
They were delivered the same day. I was disappointed they were not as full as the photo on order. The real bouquet was skimpy considering it was a total of $82.00. Exactly why I don't like sending flowers. You don't know what you'll get.
It was very disappointing to see that the item pictured was not the one sent. I received the least expensive tiny planter. Probably only 5 or 6 inch round basket, not the larger oval one as puctured, and I do not believe there were any flowers included, as i expected to be. This experience will cause me to take pause in using this service on the future.
Hi Bonnie H.,
If you believe the arrangement delivered by the local florist was smaller than it should have been, please call Blooms Today at 1-800-522-8707. Thank you.
Arrangement was beautiful even though they had to make a few substitutions it all worked out great.
Was delivered on time and would use again.
Nice interface for placing orders. Gorgeous flower arrangement product, delivered as promised.
The flowers were delivered on time and were of a beautiful quality.
I placed an order that you all could not deliver on. I called a florist in the area myself and they took care of it with no issue even though you all claimed you reached out to all florists in the area.
Hi Jessica D.,
I'd be happy to explain what happened with your order. Echovita is an obituary website which is partnered with Blooms Today. Blooms Today works with local florists throughout both Canada and The United States, however, they do not work with every local florist in existence. There is something called a competition law, which was put in place by the government to make sure there is room for new companies, innovation, and consumer choice. Blooms Today did not "claim" they reached out to all florists in the area, they DID reach out to all their partnered local florists in the area and none were available to fulfill your order, which was to be delivered the following morning. You happened to contact a local florist who was not under the umbrella of Blooms Today. Thank you.
Flowers received did not look the picture. None of the Lilies were open. Looked cheap!
Really great experience; fast delivery to venue. Not much else to say.
I ordered a $90 arrangement but once I got to the funeral and saw the arrangement it was definitely the smallest size. I felt like it was a bait and switch scam. The arrangement had maybe 10 buds for almost $100
We recently experienced a death in our family. As a Stage Four cancer patient I was not strong enough to attend the funeral. Also a number of our family were out of the country. The ease of sending flowers directly to the funeral was a blessing for all of us. The flowers (by picture) were lovely.
Easy to use and great human experience. I could not be present at the service but
The flowers arrived as expected and my friend and her family appreciated the arrangement
Very much. Great experience! Recommended.
Though is was easy to create the order, I did not receive confirmation and picture of the order delivered.
Hi Doris W.,
Sometimes your order confirmation and/or delivery confirmation can be received in your spam. Also, there is no photo of delivery. Local florists do not offer that option and no where on our website does it say there will be a photo. Thank you.
It was the easy to order it, but when it was all said, and done, my flowers did not look like the picture
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lisa C.,
If you believe the arrangement delivered by the local florist was smaller than the dimensions shown on our website, please call Blooms Today directly at 1-800-522-8707. Thank you.