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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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We were very disappointed in flower bouquet It was nothing like the picture i ordered from. For $90 I expected to get the arrangement i saw I will return to using my usual local florist in the future
The ordering process was easy and the delivery was prompt. However, the bouquet was disappointed.
Great service, beautiful workmanship and gorgeous flowers.
The flowers were lovely. Our employee had a relative pass. She was happy to receive them and said they were beautiful.
I received compliments from the person I sent the flowers to. They were very pleased and very happy to receive them. I was told the quality of the flower arrangement was exceptional. Highly recommend ECHOVITA.
The flower arrangement was pretty, but not nearly as full as the picture on the website suggested it would be.
Very simple and easy to make arrangements and order
It was an easy process and the bouquet was beautiful.
So easy and convenient...Thank you so much
Anything for my husband...
I ordered flowers from this company by clicking on a link from the obituary for a family friend. I (erroneously) thought it was a link to a local florist. In addition to paying a large amount of money for a very small, disappointing arrangement, I was charged an international fee, as this company is out of country.
Hi Ann,
Flowers ordered on Echovita are processed by our partner, Blooms Today. Blooms Today works with local florists throughout both The United States and Canada. Blooms Today assigns each order to a local florist within the delivery area, so it is a local florist who fulfills your order. Second, we state under the "Place my order" button that some U.S. residents may be charged a foreign transaction fee by their credit card company according to their terms and agreement because Echovita is a Canadian company, however, we serve both Canada and The United States. Thank you.
Easy to order from and plant was delivered on time
Very up to date information making my ability to find funeral quickly.
Ordering through the funeral home site allowed for all the details of my specific funeral to be automatically associated with my flower order.
Quick and easy. The Paypal option was great.
Prices were reasonable. I like that suggestions were offered on which plant was appropriate for my relationship to the deceased. I was given a delivery date that reassured me that my plant would arrive on time.
Flowers were not delivered to the funeral home. I was very embarrassed and disappointed.
The size of the flowers bouquet were very small for paying $100 for, very unhappy.
Hi Phyliis G.,
As stated on our website, Blooms Today has a 100% satisfaction guarantee or your money back. Please call them directly at 1-800-522-8707. They may request a photo of the arrangement to see if the size of the arrangement sent is smaller than the dimensions provided under the photo of the arrangement on our website. Thank you.
Did not appreciate my order getting messed up. Dud not get what was ordered. I requested regund.
Hi Linda H.,
We're sorry the local florist didn't deliver the correct arrangement. A full refund was processed for your order on November 3rd.
Thank you
Price a little higher than expected, but very helpful.
I got charged for an eternity candle that I did not order. Echovita quickly responded after receiving my review and I received a refund. Echovita started that I could have removed the eternity candle from my order. This may have been the case; however, I was not expecting to remove an item that I did not select. This is a deceitful practice and should be discontinued.
I got charged for an eternity candle that I did not order
Very pleased. There in time. Would use this service again
Website function worked well, but lousy communication
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Darlene R.,
If you are not satisfied with the arrangement delivered by the local florist, please call Blooms Today directly at 1-800-522-8707. Please refer to our refund policy found on our website in the FAQ section. Thank you.