I did not like the subtle upcharge I almost paid for a candle? Caught it before confirming. And never saw the flowers that I ordered and I attended the service. I called for confirmation of the order and they just said yeah we delivered them but there should be some confirmation because it's tacky to ask the loved ones of someone who just passed if they got your flowers and I paid over $100 for the order so yeah just not impressed with the process.
Will keep you posted nothing to rate thus far other than the candle 9.99 trying to slide that in not sure what that is for
I was disappointed with the small size of the arrangement given the high price. The online picture of the arrangement I chose showed what seemed to be a good-sized vase full of flowers. In real life, it was not.
Hi Christine N.,
There are 3 sizes for each arrangement. Once you select a size, the approximate dimensions of the arrangement is provided beneath each photo. If you believe the arrangement that was delivered did not reflect the dimensions indicated, please call 1-800-522-8707. Thank you.
I ordered a flower arrangment for a memorial service 250 miles away. I wasn't there; I have no idea what the product looked like. I might have been satisfied or I might not have been--I'll never know.
Interesting that adv claims free delivery, however a charge for weekend/care handling...really?
Next I received an email or message saying flowers could not be delivered until the funeral service.
Not satisfactory. I cancelled my order.
Hi,
The cost of delivery is included in the displayed price, however, local florists charge a care handling fee, and weekend delivery fees, so if you select for the order to be delivered on the weekend, we must add the fee as well. Thank you.
The delivery was on time. But I had to get a substitution. Because they didn't have the original one I chose. It would be nice if they would have sent a picture of the flowers. Once they were delivered. But I'm just thankful they made it on time for the service.
This was an easy experience considering I ordered from the US to a funeral home in Canada. My only lament would be the total cost being so high. Eventually, people are going to stop sending flowers altogether for these events because it's just too darn expensive for flowers that die within a few days.
There were two viewing sessions and when I got there for the first one the flowers weren't there. I asked the funeral home to check delivery. The florist told them the flowers were delivered at 1:30 PM. As we were discussing the situation about 4 PM a man entered the FH with the plant. I chose the most expensive size and was very disappointed. It certainly didn't look like $125.00 value. I thought I was dealing with a company affiliated with the funeral home but was not. Lesson learned!
Hi Cathleen S.,
We're sorry to hear about the miscommunication you received from the florist and that you were not satisfied with the plant they prepared and delivered. Please call Blooms Today directly at 1-800-520-0573, as stated on your receipt. There is a 100% satisfaction guarantee or your money back. Thank you.
The arrangement looked like the least expensive option and not at all like the picture on the order confirmation. Will be ordering from a local florist in person from now on.
I attended the service for Erma and was disappointed how small the arrangement was. It did not resemble the picture of the arrangement I thought I had ordered.
Hi John O.,
We're sorry to hear about your disappointment regarding the flower order prepared and delivered via a local florist. Please call the number on your receipt to express your complaint, as you will be eligible for a refund, as stated in our refund policy posted on our website. Thank you, Echovita support.
I was so embarrassed, for $110.00, the bouquet should have expressed how deeply Darrin meant to me! Instead it made me feel like $#*!!
At first, I was skeptical about this service; however, it proved to be money well spent. The flowers were beautiful and arrived on time. There was a miscommunication, but it was cleared up promptly. I will definitely use this service again.
I looked at other florist in the area, neither the price or quality matched yours. That's what I experienced
Hi Samuel M.,
Thank you for your feedback! We are happy to hear about the experience you had.
Alta was a special person in my life and great friends are very hard to lose and your help is very much appreciated
I just received a picture of the flowers that I sent to a funeral and they are beautiful! Even more beautiful than the picture that advertised them.
Purchased $150 flower spread but was never confirmed they were delivered and were not at the visitation on the day scheduled. I believe I paid and never received the flowers.
Hi Kristen F.,
Please check your spam for a delivery confirmation from our partner, Blooms Today. If you didn't receive one, please call 1-800-522-8707, as stated on our website and on your receipt. Thank you.
Needed to send flowers to a dear friend's father's funeral. The team called me hours before the event to say that they could not make it. I had ordered over 500 in flowers. Worst experience ever.
Hi,
We're very sorry to hear about your experience. An issue must have came up with the local florist, which is very unfortunate.
The funeral spray that I ordered was absolutely beautiful. The customer service was outstanding! I had to call twice when changes were made to the date and the location of the service. The flowers arrived on time for the rescheduled date and location.
Bought tickets for my granddaughter's volleyball game. Went online and was done in about 3 minutes, very easy to use
I ordered flowers for a funeral. I was disappointed in the flowers. It was a very small arrangement for the money I spent. I spoke with customer service and they were very apologetic and rectified the problem.
I wanted my best friends, father to have beautiful flowers for his funeral. What looked absolutely beautiful and amazing and the picture turned out to be very puny and not so pretty. I was highly disappointed, especially for the price.
Hi Shannan D.,
Did you call Blooms Today directly to express your complaint? There is a 100% satisfaction guarantee. As per our refund policy, if you are not 100% satisfied with your flower order or your trees of tribute order, or your flower order was not delivered, we will fully refund the cost of your order within 120 days. Please contact Blooms Today at 1-800-522-8707 regarding your flower order if you are not satisfied with the product you received, and have your order number ready. Thank you.
Overview
Echovita has a rating of 3.2 stars from 1,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Echovita most frequently mention flower arrangement, customer service and order flowers. Echovita ranks 2nd among Funeral sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bill Y.,
You were sent a delivery confirmation via email from Blooms Today. Please check your spam. Thank you.