Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Was perfect for my aunts funeral. Lots of compliments. Thank you
Good đź‘Ť your website was easy to use and communication was great.
Good đź‘Ť your website was easy to use
Rhonda said the flower arrangement was beautiful, much appreciated and was still fresh and beautiful after several days.
I ordered flowers from Blooms Today for a funeral as soon as I knew the date(3 days prior). The memorial was on a Saturday and I got an email and phone call on Friday afternoon stating that they could not deliver the flowers on the weekend. That left me no time to order replacement flowers. Very disappointed.
They were unable to locate a florist to deliver to services.
Very nice, a pleasure to make a very nice selection,awesome on time for delivery
Flower basket delivered was nothing similar to what was ordered
And inferior flowers/plants were used.
Good variety and choices easy to order on time delivery nice
It was easy to order off the funeral home site. Received feedback as to receipt and confirmation that they were delivered. I was hoping for family confirmation but your company has no control over that.
Went through the ENTIRE ordering process, placed & paid for the order in full. Was contacted shortly after & told they had no local florists for the delivery zip. All the other sites have this as the FIRST step to determine availability……. Never again!
…FLOWERS DELIVERED A DAY EARLY…
'Delivery date Jun 23,2024 15:00 PM
In the memory of Redenta Anna Sirotich
Delivery address Redenta Anna Sirotich
Andrews Community Funeral Centre
8190 Dixie Rd
ON'
Very satisfactory and overall a very good experience. Happy with the fast delivery.
Ordered flowers to be delivered to the funeral home but they were delivered to our residence. I sent a complaint in and the flowers were delivered to the residence of the daughter's deceased mother.
Unfortunately, there was some sort of mixup and my order was not filled for a funeral. Customer service could not have been kinder or more helpful, and they refunded my payment almost immediately. I think my experience of non-delivery was a one-off, a very unusual mistake, yet everyone I had contact with was professional and kind. Thank you.
I didn't recognize the arrangement when we were looking for it, there was only ONE red flower in the arrangement! And it was off to one side. And, I thought I paid for a candle which was $9.99 on my invoice but it was nowhere to be seen. I am not happy with this arrangement at all. What was delivered certainly was not pictured in your advertisement.
Hi Beverly D.,
If you believe the local florist assigned your order didn't deliver a satisfactory arrangement, please call Blooms Today directly at 1-800-522-8707. Also, the eternity candle is a virtual candle that appears on the obituary page, as described on our website. Thank you.
I ordered some flowers for my Aunts funeral. What was pictured and what arrived were two totally different things. I was not happy with it, but it was too late to change it!
Hi Melissa W.,
If the arrangement delivered was not the arrangement you selected, please call Blooms Today directly at 1-800-522-8707. Thank you.
It was my first order from out of state. I do not know how the floral arrangement looked upon delivery. However, the online ordering was smooth with no issues. I appreciate receiving the receipt on the same day of order. Keep up the great work!
The arrangement was never received. I was at the service both days. I inquired with the funeral home and the recipients family. I contacted the company and have received no response.
Hi,
Your order was delivered to McCabe Funeral Home, 851 N Canton Center Rd, Canton, MI, 48187 on June 8th at 12:05p.m. The services were scheduled for June 9th, so your order was delivered as scheduled. It was received by the funeral home staff and placed in their flower room, so either they misplaced it, or they put it out for the wrong service, which we are not responsible for. Furthermore, you received a delivery confirmation email from Blooms Today, which you may have received in your spam. You also said you contacted the company and have received no response, however, you never sent us, Echovita, an email, nor did you contact Blooms Today at the phone number provided on your receipt. Thank you.
I ordered flowers for a funeral. The order was placed several days in advance of the funeral. I was notified after the funeral was over that my order was unable to be fulfilled and I was issued a refund. A refund does not fix the fact that the funeral is over and I did not have flowers there from my family. Very unhappy with this experience. Had I known in advance, I would have chosen a local florist.
Hi Kelly B.,
We're sorry to hear about your experience. If the florist knew in advance they should have informed you in advance. The only possible explanation is that they experienced a last minute issue that hindered their ability to delivery the order on time.
The ordering process was a breeze. However, the flowers were not delivered. Huge disappointment.
Hi Torri T.,
We're sorry to hear that your order for next day delivery was not delivered. Since you never contacted us, nor did you call our partner, Blooms Today, we didn't know. We contacted Blooms Today and they said the local florist assigned your order didn't submit a delivery date and time, so we have processed a refund for your order. Please allow 5-7 business days for the refund to be returned to you. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi F K.,
If the local florist failed to deliver the arrangement you choose, please call Blooms Today directly at 1-800-522-8707, as stated on your order confirmation email. Thank you.