Overview
eCampus.com has a rating of 4.3 stars from 3,485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery and timely manner. eCampus.com ranks 1st among Textbook Rentals sites.
Instant Feedback
I did not have any issues. It can take a bit long for the books to come in, but the price is well worth it.
Easy to use system. No issues accessing the content. One issue is viewing some tables when using the phone app doesnt always work.
So the marketplace seller ships my order to wrong address, and in another state. Ignores my emails about this as does ecampus, Chat, the only option to contact isn't helpful and does not follow through. Finally able to find a phone number, after being brushed off multiple times and a kindly rep LISTENS and helps me get a refund only to find out the refund was not for full amount, after I verified the full refund amount. Requested help from supervisors never materializes, EVER despite waiting days and having "request" numbers for incidents, yet a sitejabber review gets a reply. How a company rises or falls when something goes wrong tells the true nature of a business. I can honestly say that this business does not care at all. To be offered a coupon on a future purchase in lieu of the missing refund because the "system" won't allow, or the supervisors who the chat rep was chatting with won't intervene to push the refudn through, shows how dysfunctional this company is. I fully expect to have to fight with them again about the missing refund portion and somehow it won't happen in 3-7 business days. Stonewalling is what we used to call it.
When book put in cart option for slower free ship was there, selected it, but at final checkout only option was paid shipping of $4.99 and free shipping had vanished...so the discount code for being a new customer was eaten up by shipping.
Ordered my cheap textbook, while I was waiting for it to be delivered, ecampus provided me with a digital textbook for the time being so I could still complete my work! Loved it would use this site again
I was able to order my required textbook without any complications and choose a timeline of when to receive it.
My experience was great, I will definitely use this site again in the future. It was easy to order and Fast delivery with great prices
Overall the book and price were great but I did pay an extra $40 for one day delivery and it didn't come until a week later
The textbook has a variety of topics and teaches you marketing strategies and techniques that companies use to persuade viewers to purchase their top-ranked products, so that readers can implement this in their marketing techniques and become successful.
Love using ecampus for renting and purchasing school books. The process is super easy and everything we have needed has always been available.
Came in good quality and before the expected date; that being said, I would advise people to not get textbooks for your classes because, at least in my experience, they are rarely used and end up being a waste of money, even if the professor says it's required.
Good book, but why the heck are they separate/loose pages to be put on a binder instead of just a regular book?
For us college students, that is very inconvenient. Unhappy about that, but the quality and content information, is a 10/10. Since the "book" was on loose pages physically, I give it a 1/10. I don't like that.
Took forever to come. I had to get photos of the book sent to me from classmates for weeks because it still wasn't here in time
We're so sorry your textbook didnt arrive on time. Please reach out to our support team if you need any further assistance, Thank you for shopping with us! -eCampus
Everything was straight forward and easy to order a book. I was new to ecampus.com and had to create a new account to order a book. It was delivered quickly too.
Thank you for being a valued customer! -eCampus
I am so glad that you guys had this book so I can go ahead on and start studying for my national exam
Thank you for shopping with us! -eCampus
My experience was good and had no problems at all. I typically order all the books from here for my daughters college classes.
Cheaper for shipping than the school. I received my materials quickly and I will use again
Amazing website. Will order more in the future. I received my book before my class started
It was cheaper and effective it's a good price I waited about two weeks and half.
Great service.
Delivery was quick
I would have loved to get texts regarding delivery updates, though
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- Lexington, Kentucky
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for being a valued customer! -eCampus