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DotsquaresReviews 139

3.6
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Dotsquares Reviews Summary

Dotsquares has a rating of 3.6 stars from 139 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dotsquares most frequently mention project manager, business description and customer service. Dotsquares ranks 7th among Website Design sites.

service
45
value
44
quality
41
GB
1 review
4 helpful votes
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LimeTreeDentalCare is a Dental clinic based in Crowborough. We hired Dotsquares, to take over our website from an existing host/ developer and rectifying any mistakes/ improving it. Dotsquares meet our requirements very efficiently so far, very good communication with myself throughout, getting back to me almost instantly and dealing with and resolving any issues quickly and effectively.

I have been frustrated with previous web companies but I have found dotsquares deal with everything very efficiently and by doing so, take the stress away from dealing with issues that as a client, you would normally experince with other web companies. Don't even think of going elsewhere, sign up with them asap!

Date of experience: August 11, 2016
Australia
1 review
2 helpful votes
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Melbourne Dreamgirls are into Copywriting and web services business. We contacted Dotsquares for our project to site template design update and customisation.

Our designer, developer and the team did a fantastic design and customisation of a template for one of our clients. We value Dotsquares for their fast turnaround time and professionalism.

Date of experience: August 11, 2016
Ireland
3 reviews
12 helpful votes
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In a Nutshell: There are plenty of other companies out there who are more consistent, more professional, and will cause you a lot less anguish and frustration. Choose one of them, not Dot Squares.

Having read the reviews on this and other sites, I was skeptical about this company. While it is obvious that many of the reviews are fake, there does appear to be some genuine ones so decided to give them a go. I knew I was taking a chance however, because there are as many negative genuine reviews as there are positive. But as I was only giving them a small piece of test work, I didn't mind.

As you can guess by the star rating given, the experience didn't live up to what I hoped it would. At the outset, nothing is a problem, even when you probe them. They have answers for everything. It's very much the "No problem Sir", or "Sir we can do that, easy" type of response. So they give you a lead-time, you pay them the money up front and wait. A few emails are exchanged to sort of keep you in the loop, but not really. Then when the money runs out, you're informed that they need more time, and that's when they have you! You now have the choice, loose the money already invested, or throw more at it and hope that this time when they say "No problem Sir", they mean it!

All in all this company is amateurish, disorganised, and bordering on dishonest. They don't appear to actually know how Agile or Scrum works, and rather than use some industry standard tools, they prefer to use their own amatuerish inventions. Ultimately you may get what you paid for, but you may not! Taking on Dot Squares is a lottery. And unless you have plenty of funding, there is a very good chance you'll be buying a losing ticket!

Date of experience: August 1, 2016
GB
1 review
5 helpful votes
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HandleStore are a Wholesaler of upvc door and window hardware. We sell over 10 000 product lines via an e-commerce site. We have had various changes and improvements to the functionality and design of our website. This is an ongoing position as websites need regular innovation. Some projects are very technical right into bug fixing and others are enhancements to the site to improve functionality.

Dotsquares' have been able to turnaround work which wasn't completed by UK developers. They show great willing to understand the problem and to get things done quickly particularly when an 'emergency' evolves for whatever reason. They are always responsive and you couldn't say that about any of the developers we have worked with before. As long as you brief the problem and task carefully they don't have any problem turning around the many actions needed for a large site like ours.

Dotsquares can be trusted and the quality of their work is excellent. They are timely and cost effective in all their project work and their work is of a high standard.

Date of experience: June 9, 2016
GB
1 review
6 helpful votes
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We are a Yoga tour website. Dotsquares provided services to upgrade Yoga tour website from Drupal V6 to V7. Addition of new features and making the website mobile friendly.

The upgrade was sorted out, all coding completed and new features added. The migration was accomplished with very few issues and the site is now live.

Dotsquares' technical understanding is good and the price is right. The project moved quickly once the resource was allocated and extra features were added at short notice. The developer was easy to work with and we have a good result.

Date of experience: June 9, 2016
GB
1 review
6 helpful votes
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We are an online wedding marketplace. Dotsquares helped us for fixing the functional problems, styling changes and building in some further functions.

Dotsquares developers are professional, knows GIT well, did their work well and efficient. They are smart and diligent. So impressed that they have worked through our problems.

Date of experience: May 24, 2016
GB
1 review
7 helpful votes
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My Project was to Upgrade software to the latest version. Dotsquares met my requirements 100%. I value Dotsquares for their Professionalism, honesty, continuous contact and feedback during the project. Gave me confidence throughout.

Date of experience: May 17, 2016
Australia
1 review
2 helpful votes
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We are a Online Food Ordering and Delivery System. Our Project was to add certain functionalities and make the existing website look and feel more professional.

Dotsquares have done and achieved a remarkable Job in understanding, and implementing all my requirements.
I would personally like to thank each and every individual, who were directly or indirectly involved in this project.
It was a tremendous team effort from your side, and I would also appreciate your efforts to understand my needs and even advice me timely. I would go forward and personally, like to thank and Congratulate, my team for their Inputs, involvement, and hard work which paid off. Thank you Guys.

Thank you Dotsquares for Just JOB WELL DONE.

Date of experience: May 17, 2016
Ash G. — Dotsquares Rep
over a year old

Thank you so much for your valued feedback. Such feedbacks inspires our team to continuously strive and deliver our best to clients around the world. We hope to continue assisting on your future projects too. Best regards, Team Dotsquares

New York
1 review
8 helpful votes
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Easy Street Records is a record label & music publishing company. Our Project was to rebuild and reconstruct our commercial interactive music download web site featuring MP3 & M4a digital files.

Dotsquares met and significantly exceeded our initial expectations and requirements for this project.

We value Dotsquares for Excellent communication and interaction with our developer. Always received a prompt response to our inquiries and a quick resolution to various issues. Our account was managed in a professional and attentive manner.

Date of experience: May 17, 2016
Australia
1 review
2 helpful votes
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We are a Telecommunications Carrier to the retirement aged care and health sector industry in Australia.

Dotsquares helped us for the following projects:

Design develop new website
Design customer portals
Design interfacing to social media facebook and twitter
Develop graphic design and navigation of new website

Dotsquares used initiative in developing a user friendly website for customers to navigate through, Most importantly created an important administration console for management of the website and data.

Intuitive interfaces design and ease of use.

I was skeptical about language or understanding barriers between the different nationalities. The Project correspondence was seamless timely and easy to converse.

Date of experience: April 22, 2016
Ash G. — Dotsquares Rep
over a year old

Thank you so much for your valued feedback. Such feedbacks inspire our team to continuously strive and deliver our best service to clients around the world. We hope to continue assisting on your future projects too. Best regards, Team Dotsquares

GB
1 review
7 helpful votes
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Purple Websites is in Website design business. The scope of the project was a website design. Dotsquares are Excellent, and provide prompt service with all the bells and whistles!

Dotsquares are secure, well priced and extremely trustworthy. You can put all your eggs in their basket.

Date of experience: April 22, 2016
GB
1 review
8 helpful votes
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We are a Customer retention and communication hub. We needed to develop a responsive website and web based CRM program, that integrates to Xero, myob and via CSV upload. Dotsquares are Fabulous, The project turned out a lot bigger than expected, but my Team Manager continued with me on a daily basis and was extremely helpful. Every day Project Manager, communicated with me and ensured that I was satisfied with what had been produced. The PM was open minded to all of our changes. He understood my thought pattern and what I was asking for.
I value about Dotsquares for their, Communications, Helpfulness, Knowledge, very pleasant to work with
Very Good Team! Very happy with Dotsquares and the team. I could not have done this without him.
Thank you!

Date of experience: April 15, 2016
GB
1 review
7 helpful votes
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We are a software service provider and our latest venture is RentABike. Bike, a bicycle rental network service, bringing riders together with our preferred partners to give them access to bicycle rental and other services. Our vision is to create a community and help users find other riders in the cycle community with similar interests.

The scope of the project was developing a CakePHP/MySQL HTML5 compliant app, for users to rent bicycles from bicycle rental partners and for partners to have an administration and booking system to manage their rental stock.

At Dotsquares, The project manager, designer and developer took time to understand the initial requirements for the project. We drew up a functional specification and system proposal together that formed the basis of the project, and I commend Dotsquares for the ingenuity and perspicacity of their designer/developer, who worked as a great team together. They made many helpful suggestions that improved the app and intuitively understood my requirements and how best to process them into business logic.

I value, Dotsquares for, the sense of working with a highly professional team, who need the minimum of direction from me. During the programming phase, my contribution to the project was mainly confined to providing feedback from testing, and I found the designer/developer were very easy and flexible, when I suggested changes as the project progressed, and as the interface design and business logic became more visible and intertwined.

Date of experience: April 14, 2016
Australia
1 review
2 helpful votes
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We are On Tap Liquor licence Consulting. Dotsquares helped us for Adding extra details to current website, subscription service, course booking page and payment page. Dotsquares have provided Very good service, very happy with the work conducted and the timely manner it is done in. We value the work ethic and prompt response.

Date of experience: April 14, 2016
Ash G. — Dotsquares Rep
over a year old

We highly appreciate your positive feedback and are glad to have another valued client on our list. We shall continue to do our best for you in future too and hope to hear from you soon. Best regards, Team Dotsquares

Australia
1 review
3 helpful votes
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We are into business of Search Portal for Used and New Recycling Machinery. Our Project scope was to develop a search and comparison system to find and compare registered products in our database, allow public to register with us and submit their advertises. Dotsquares meet our requirements, very well indeed.

Although this project had his own complexity (like any other), the team in Dotsquares keep communicating with us and most importantly listened to our concerns, and tried to keep us happy as long as it was technically possible.

Our main developer did a fantastic job since day one (which really impressed us). He's always been very helpful and open. The other developer was added half way, but quickly went on the right track and developed his side very well. All in all we been very happy with our developers.

We also like to thank our Project Manager for the good job and excellent customer service. We are open to be your testimonial and reference if anytime required.

Date of experience: January 26, 2016
Ash G. — Dotsquares Rep
over a year old

We are so very glad to see your feedback and thank you so much for referring us to other clients. We wish you the very best with your business and hope to keep working with you in the long run! Best regards, Team Dotsquares

GB
1 review
7 helpful votes
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Dotsquares helped us to Design and development of app and promo website. They met the requirements and kept me informed every step of the way. The Customer service was amazing. My developer was great. I'm very happy with his work.

Date of experience: January 25, 2016
Australia
1 review
2 helpful votes
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We are into business of Marketing, Advertising & signage. Dotsquares helped us to build a New website for our business. Dotsquares is excellent and a Great value for the money and we are very satisfeid with their services.

Date of experience: December 17, 2015
Ash G. — Dotsquares Rep
over a year old

We appreciate your feedback and giving us the opportunity to assist you on your project. Should you need any future assistance, please do not hesitate to contact us.

Kind regards,

Team Dotsquares

Delaware
1 review
9 helpful votes
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Bizzknow is a social networking and e-commerce iOS application that is tailored towards businesses of all categories from clothing to electronics and is used to set up a similar page to a website and post photos or blogs to the storyboard for your followers to be updated on products. Products can be sold and bought all on the application. Customers can admire (follow) their favourite business accounts just like any other social media. It is definitely an application look out for! Please download via the iOS app store 'BizzKnow'.

Our Project scope was to Develop the full BizzKnow application and upload to apples app store.

Dotsquares met every single one of my requirements. Even when i kept on adding new things to do that weren't in the original scope they were more than happy to complete these until everything was perfect. Would really recommend DotSquares to everybody looking for a good priced developer. I would like to Thank the team for creating BizzKnow exactly the way i wanted it to and for always listening to feedback.

The communication is great, the fixing of issues is great, Dotsquares do exactly as you tell them. Perfect.

Date of experience: December 2, 2015
GB
1 review
9 helpful votes
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We help to get websites built for solopreneurs. We contacted Dotsquares to Build a WordPress theme and then use the theme as the basis for several websites.
Dotsquares did a good job. We value Dotsquares for their ability to start our project straightaway.

Date of experience: December 2, 2015
Australia
1 review
3 helpful votes
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We are a Outdoor Furniture Retailer, with over 40 stores across Australia. We needed to improve the speed of our website and therefore contacted Dotsquares. They have
Exceeded requirements, significant improvements in page speed was achieved. Dotsquares have provided Professional services with a very affordable cost structure.

Date of experience: October 26, 2015
Ash G. — Dotsquares Rep
over a year old

We highly appreciate your feedback and would love to know what can get us the missing one star in your valuable feedback. We hope to assist you in the near future and make sure you love our service even more. Best regards, Team Dotsquares

From the business

Dotsquares has been delivering exceptional web and app solutions for international clients since 2002. The company has its base in Albourne (Near Brighton and Hove), United Kingdom & international offices in USA and Australia having development centres in Jaipur, India. We work very closely with all our clients, always looking to forge long term relationships, and offer offshore outsourcing services which reduce costs, enhance organisational flexibility and improve business and IT performance. By taking your IT project offshore you can take advantage of a fantastic price that will not be matched by onshore competitors and allows you to cut down on the costs whilst maintaining a quality that even onshore companies struggle to match. We take the pain out of your IT projects and let you concentrate on the business you know best: Your own.


dotsquares.com
Founded in 2002
Albourne, West Sussex