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DotsquaresReviews 139

3.6
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Dotsquares Reviews Summary

Dotsquares has a rating of 3.6 stars from 139 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dotsquares most frequently mention project manager, business description and customer service. Dotsquares ranks 7th among Website Design sites.

service
45
value
44
quality
41
Florida
1 review
3 helpful votes
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Great Company!
June 3, 2017

We have been working with Dotsquares for about four years now. Our developer Gaurav is amazing. Sometimes it takes multiple attempts to get things as we want it, but at the end of the day he does a fantastic job. Most importantly we do not continue to get billed for extra time if a task takes longer than initially expected.

Date of experience: June 2, 2017
Florida
1 review
4 helpful votes
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Great experience
June 3, 2017

I have been working with Dot Squares for over 5 years. They have completed probably over 100 or more projects for me ranging from custom software's to WordPress websites. They have been a valuable resource for me and I consider them part of the team.

Date of experience: June 2, 2017
GB
1 review
3 helpful votes
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I was impressed with the Dotsquares ability, right from the initial technical discussion about our idea for website www.igratu.com and the iGRATU App, both are now in IOS and Android stores, the PM Neeru was excellent and continues to support where she can, great advice and abilities. We will be going back to Dotsquares to upgrade once we have found investment for the app, this will be for our 2nd phase enhancements and 3rd phase white label of the app development. Thanks guys.

Date of experience: June 2, 2017
GB
6 reviews
23 helpful votes
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I have a small agency and sometimes there just aren't enough hours in the day. That's where DotSquares make all the difference.

I work with a dedicated project manager and his team. They are always quick to respond and help me get projects completed. If things go wrong (and they do - nothing is perfect!) they have always responded positively with a can-do attitude and resolved any issues we've encountered.

Their team give me access to an incredible amount of knowledge and expertise and I trust them to continue giving me the great service I've always experienced.

Date of experience: June 2, 2017
Australia
2 reviews
4 helpful votes
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Dotsquares turned my idea into a reality that was better than anything l could have ever imagined. Professional, punctual, patient & polished. If you want to get it built, get Dotsquares to build it!
Alchemyau

Date of experience: June 2, 2017
GB
1 review
6 helpful votes
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I have been working with Dotsquares for 16 months now having a developer 5 days a week. We are constantly developing on our multiple sites and the experience and knowledge in Magento is outstanding. I have had senior developers in house previously and the experience is no where near Dotsquares. So glad I found them else our sites would not be where they are today.

Date of experience: June 2, 2017
GB
1 review
4 helpful votes
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We've used Dotsquares for our app and web development for over 3 years and they've always delivered quality products on-time and to budget. They're a great team, who are very responsive and easy to work with.

Date of experience: June 2, 2017
GB
1 review
5 helpful votes
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I requested a small 'proof of concept' iOS app development. Dotsquares were unable to deliver all of the requested functionality within my budget, probably because some of the requirements were technically too advanced. However, they were responsive and maintained daily contact. I visited their offices in Jaipur, India (July 2016) and they have a professional setup.

Date of experience: June 2, 2017
GB
1 review
7 helpful votes
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Very good
June 3, 2017

I have been with Dotsquares for over 2 years and have used them for developing, designing, and SEO. They are absolutely fantastic and have done an amazing job, especially the SEO department. The communication has been very good also. Currently I am working with a team of developers and designers and they have recently done an awesome job of revamping my website.

Date of experience: June 2, 2017
GB
1 review
6 helpful votes
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They provide great quality of web development service at best prices. I have been very happy with the work delivered by DotSquares and highly recommend them.

Date of experience: June 2, 2017
GB
1 review
5 helpful votes
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We have been working with Dotsquares for a number of years now and we really have never found a better team of people to work with.
From the team in the UK to the developers we enjoy and excellent relationship and cannot praise their work highly enough.
Design agency Scotland

Date of experience: June 2, 2017
GB
1 review
4 helpful votes
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The Best
June 3, 2017

I have worked with the DotSquares team for over four years now and they have proved to be a great ally to my business I would highly recommend them and the service they provide. From bespoke apps to website builds they have it all. Thank you DotSquares

Date of experience: June 2, 2017
Australia
1 review
2 helpful votes
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Empty words
May 18, 2017

Checked out dotsquares got good references but when starting to work with them they kept asking me how this how that... might as well done it myself they could not get it right spent $4000 and still no website so so disappointed
DO NOT USE THEM

Date of experience: May 18, 2017
Australia
1 review
2 helpful votes
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Quality team, good design and functional spec. Regular communication and tracking project schedule. Will use again.

Date of experience: April 12, 2017
Australia
3 reviews
10 helpful votes
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Great Experience!
March 1, 2017

I was advised by their company representative in Australia that they work with IT companies, multinationals an so on. Just to be sure, I checked the business references they provided me and their clients had all good things to say about the company. So I hired them to build my clothing Business Website and Mobile apps. Project Managers and developers were very knowledgeable and experienced. I had no issues with communication, received timely delivery with great design and functionality as requested. Highly Recommended business.

Date of experience: March 1, 2017
GB
1 review
2 helpful votes
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Web site development
November 3, 2016

I paid extra for a project manager and I felt like I was doing all the managing myself. My site upgrade overran by weeks. I later found there were many errors in the database migration and it's costing me a few £1000. 00 to put right. My advice, 'Don't use them for anything other than a basic web site, and don't outsource'.

Date of experience: November 3, 2016
GB
1 review
3 helpful votes
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They start off all professional then once you have paid them it`s like pulling teeth. I basically paid £114 for a set of instructions. Total rip off

Date of experience: October 28, 2016
GB
1 review
0 helpful votes
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After quoting 24 hrs to fix Java Script errors, address loading speed issues and fix the design template on my Home page; I thought this was reasonable. Then without really checking properly as they had no access to the backend or front end of my site, they claimed there were no JS errors because I could not provide screen shots. However, they still wanted to charge for 24 hrs of work to reduce the resolution on 5 images and fix the Home page design template.

Date of experience: October 3, 2016
GB
1 review
5 helpful votes
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Our Project was to create a computer based program that determines, how many users are connected to a network. This is then read by an online web app. Dotsquares meet your requirements very good. In terms of delivering what I asked for it was perfect. Affordable, timely and great communication. I do have some reservations but in terms of delivering what I asked for I cannot fault.

We value about Dotsquares;

The ease of going from written document to implementation.
Great prices.
Straight forward no messing.

Date of experience: August 26, 2016
Australia
1 review
1 helpful vote
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Exceptional Service
August 23, 2016

Dear Nikhil and DotSquares,

I have been a DotSquares customer for about 3 years now. During this time most of my dealings have been with Chirag Patel. The reason I'm writing this is to let you and any potential customers know what a brilliant choice I made choosing DotSquares, and how lucky I was getting assigned Chirag.

My biggest concern when agreeing to do business with your company was the language barrier. Chirag has proven that was no burden at all - I haven't needed to temper my language whatsoever. Everything I say is understood, communication has been so easy. This has allowed me to say what's on my mind, and taken many hours off the development time.

Chirag has been brilliant at requesting clarification for things he initially found confusing. This has meant that rather than be "proud" and guess what I want, he's asked to make sure it's correct, meaning he gets it right the first time, something many developers should take note of.

Chirag's work ethic is excellent, and in 3 years I can't remember a single day he was sick. This is unheard of in Australia, and it shows Chirag is willing to push himself even when he's feeling unwell. The ability to take responsibility for organising designers and administrators to complete tasks can't be understated either. I felt like the project was always under control, and nothing was too hard to complete, even some really tricky requests I made.

There have been many nights Chirag has worked beyond his normal 8 hours just to complete the job. Given you charge by-the-hour, this shows how much he cares. My website is complex and has required real maturity to get it to the state it's in. DotSquares, your rates are very reasonable, so for value for money, I don't see how IT companies in western countries can compete against you when you deliver results like this.

If there is ever an opportunity to promote Chirag, I strongly suggest you consider doing it. I've worked with a few people within your organisation and none was up to the calibre of Chirag. His understanding of the issues, his relaxed manner couple with a strong work ethic and solid communication skills have made him a real asset to your company, and to me.

Kind Regards,
Brett Gaborit
Coach Assist.

Date of experience: August 22, 2016

From the business

Dotsquares has been delivering exceptional web and app solutions for international clients since 2002. The company has its base in Albourne (Near Brighton and Hove), United Kingdom & international offices in USA and Australia having development centres in Jaipur, India. We work very closely with all our clients, always looking to forge long term relationships, and offer offshore outsourcing services which reduce costs, enhance organisational flexibility and improve business and IT performance. By taking your IT project offshore you can take advantage of a fantastic price that will not be matched by onshore competitors and allows you to cut down on the costs whilst maintaining a quality that even onshore companies struggle to match. We take the pain out of your IT projects and let you concentrate on the business you know best: Your own.


dotsquares.com
Founded in 2002
Albourne, West Sussex