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Doteasy Reviews Summary
Doteasy has a rating of 3.4 stars from 209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Doteasy most frequently mention and live chat. Doteasy ranks 15th among Web Hosting sites.
Instant Feedback
It's fine
All my frp uploads did not show any page of my site
I am tired of trying
You sold me no site to upload my bubluotec
Barak Negby
Registration was easy and quick. Instructions were simple and straightforward.
There was a bit of confusion among support staff at the live chat about how to change the code directly. When asked which file was the main file, they couldn't tell me and I had to find it myself. (It was the under.construction file).
The overall price is a secondary consideration. Doteasy spent a huge amount of time to get my issues resolved. In the end that's why I keep sticking with Doteasy. Awesome tech support.
It has always been easy to setup websites at doteasy, when questions do arise, you have always been prompt in replying to my requests, will continue using the services provided.
While these guys do provide a service, i. E., they don't just take your money and run, they do it in such a way that the service amounts to a money-trap, empting your pockets by sleight-of-hand and deception.
They make it difficult to contact them, they bounce your emails, they require strange forms to be filled in on exit, they levy extortionate exit charges... these sleazy practices have been well described by others.
Unfortunately their reputation is now so bad that it would seem hardly worth their while to try to rescue their name. I forecast that they will milk their customer-base for all it is worth by redoubling the sleazy tricks before the clientelle dwindles to nothing and they are forced out.
Be warned and stay well away.
IT WAS AWSOME!
Thanks
All Is Well. Great Service
Thank You;
Jim
Great experience! Looking forward to creating the site!
Building a website with Doteasy is so easy thanks to all the tools and easy-to-use applications they provide. They even have a website builder included without charge. Yes, it's prices may be a bit high for its capabilities but with all the extra features, tools and apps, it's definitely a great choice for small business like myself.
Best price ever!
Overall, very easy experience! Thank you!
Outstanding offer and reliable domain registration services. Broadly recommending
My shopping experience was smooth and easy.
Excellent as usual cant fault the service I receive from doteasy
I'm new, I liked what happened so far even though I was a bit confused about privacy protection bundle (that I appreciate) and want to see where this takes me, thank you.
This company has been a client with Doteasy since 2005 to current. One of the nuances about Doteasy is that they are based out of Canada. This works for us. They have great customer service hands down ONCE you understand that the tickets you place are done through their system. It's not a speedy system, however, it is a consistent and well thought out system as long as you articulate your issues with their support. Doteasy is not that great about phone calls but they are super at communicating through tickets. They will call sometimes regarding a matter, but it has to be super important to do that. I think over the last 12 years I've gotten three calls. We have never received bad service on my tickets once. They have a great team and will fully explain in great detail and great patience, how to handle any situation you are in, and even handle them on the back end. We have been in many, building situations over the years as a front-end and back-end developer. IF you are looking for a great Canadian Company, this is a good one to work with. Unlike some of the other reservation sites, you will never have an issue transferring your site to another site (of which we have regretfully tried). Just for that feature alone, hands down, Doteasy wins. We are still with them and will continue to do business with them.
EASY AS IT JUST TO BE
The entire was easy. Not complex in the least
Pleasent experience. Have been a Doteasy client for many years and have no plans to change providers. JOHN B
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and for bringing to our attention. We have reviewed your case and we see that we first received your inquiry through phone support on June 15,2017. During the support, we have explained to you that since the 45-day refund period has already passed, we will only be able to issue you a partial refund. We also explained that you would need to fill out our refund request form in order to complete the refund request. Over the phone, we have confirmed your email address with you so that the refund request form could be sent to the confirmed email address. The form was emailed on June 15,2017, but we did not receive any reply or actions from you until September 19,2017 when you contacted us in an email support ticket to inquire about the refund status. We again explained that we
Need the refund request form filled out in order to proceed the refund request. In the email ticket, you agreed to accept the partial refund offer and the case has been resolved.
In terms of getting support from Doteasy, we do offer Live Chat, telephone and email support ticket. We also have a call-back request service so that you can tell us when and where you want us to call you back.
Best Regards,
The Doteasy Team