Discount Electronics has garnered a strong reputation for its knowledgeable and helpful staff, particularly highlighting the exceptional service provided by employees like Greg and Brendon. Customers frequently express satisfaction with product quality, competitive pricing, and the efficiency of service, often noting quick resolutions to technical issues. However, some concerns arise regarding the company's no-refund policy and experiences with defective products, leading to frustrations about returns and restocking fees. Overall, the company is seen as a reliable choice for electronics, with a commitment to customer service that fosters loyalty despite occasional negative experiences.
This summary is generated by AI, based on text from customer reviews
Thanks Greg. I appreciate the time you spent explaining everything. It really helped.very beautiful.
I recently purchased a Dell laptop with an i7 processor from Discount Electronics, which was much better than I expected for $300. Greg was a big help. The laptop itself is like new and they even gave me a one year warranty free. I'm impressed with its performance and couldn't be happier with my purchase.
I recently bought a Dell laptop from Discount Electronics, and it's been a great experience. Greg was incredibly helpful and knowledgeable. The laptop is perfect and cost much less than I expected. Thank you!
Please tell Greg how excellent his service was. He was very informative and patient with me during my purchase. I highly recommend him and Discount Electronics.
I recently purchased a Dell laptop from Discount Electronics, and I'm thoroughly impressed. The laptop arrived fast, and it exceeded my expectations. Discount Electronics has fantastic deals.
Ordered from this place for 1st time.I received the laptop in two days. It was sent out for delivery the same day I ordered it. It is more than what I expected. Everything works no dents. I'm so happy with my purchase. I will give this place another go around when I'm ready for another computer. Thanks. Also I called cause wasn't sure how to turn on the WiFi. They answered the phone on first ring and told me exactly what to do. Best service yet
Professional and efficient. I bought a new gaming machine from Greg and I love it.ok.A really good software
Greg was super helpful. I purchased a computer from discount electronics a few years ago and had questions about a new one. Greg was patient and explained everying in a way I could understand.
I highly recommend Discount Electronics. I recently purchased a computer from them. I was very pleased with the help I received from GregB. He helped me pick out a laptop that is exactly what I needed. The price was very reasonable,
I bought a Dell laptop here 4 months ago. Yesterday it just wouldn't power on. I called and Greg went above and beyond to assist me. I didn't even realize it was still under warranty. They are going to fix it free. I only pay to ship it to Austin. I wasn't expecting that.
Greg's customer service was outstanding. He tackled my problem swiftly and with a positive attitude. It is nice to have someone answer the phone and speak English :)
I needed an old laptop, so I visited Discount Electronics. They offered many different laptops at different price points and even different operating systems.
I worked with Matt B., who could direct me to a laptop that came out just under the price I wanted to spend; when I got home, I had trouble with the wifi. The next day, I returned the laptop, and Matt could get the computer swapped without any issues. Now, I have a perfect working device and paid under what I had budgeted.
It was a great experience; I would not hesitate to recommend or revisit Discount Electronics.
I can't believe I hadn't heard of this place before. Greg told me they have been here since the 90s. Amazing customer service. I thought I needed a new computer because I lost my password. They told me how to get logged in and I didn't spend a dime. Thanks guys
My laptop was fried and I needed something urgently. I saw the prices they advertised but I didn't really believe it. Not only did I get a great laptop for $299 but the warranty is better than the warranty I got on my brand new (now dead) laptop from Best Buy. And it was half the price. Thanks Greg
I recently had the pleasure of dealing with Greg from customer service, and I must say, he exceeded all expectations. Greg's professionalism, attentiveness, and willingness to go above and beyond to resolve my issue were truly commendable. Discount Electronics is my computer store from now on.
Greg at Discount Electronics helped me pick out 3 laptops and monitors for my office. He took the time to be sure they were exactly what I needed. I had a problem connecting one to the internet. He called me right back and walked me through it.!
Greg at Discount Electronics hooked me up with an incredible laptop! Good service, i like it, It's really good
Greg at Discount Electronics was fantastic! He found me a computer package for less than $300. I expected to spend twice that. Thank you!
Answer: Real bad CS and will intentionally misguide you. And you can't get a refund beyond store credit.
Answer: Do not order from them. They are a real gamble on quality and you won't be able to get your money back. If you plan to order from somewhere secondhand I would recommend you at least read through the warranty and return policy to make sure its legit
Discount Electronics refurbishes and sells used computers, laptops, and LCD monitors. We are also the largest electronics recycler in Texas, offering full office cleanouts with data destruction and sanitization services. We have retail store located in Austin and Round Rock Texas with a Warehouse and Coporate Headquarters in Pflugerville Texas.