Discount Electronics
business logo of Discount Electronics

Discount ElectronicsReviews 92

3.8
How would you rate Discount Electronics?
grey star
grey star
grey star
grey star
grey star

Discount Electronics Reviews Summary

Discount Electronics has garnered a strong reputation for its knowledgeable and helpful staff, particularly highlighting the exceptional service provided by employees like Greg and Brendon. Customers frequently express satisfaction with product quality, competitive pricing, and the efficiency of service, often noting quick resolutions to technical issues. However, some concerns arise regarding the company's no-refund policy and experiences with defective products, leading to frustrations about returns and restocking fees. Overall, the company is seen as a reliable choice for electronics, with a commitment to customer service that fosters loyalty despite occasional negative experiences.

This summary is generated by AI, based on text from customer reviews

service
65
value
61
shipping
55
returns
53
quality
52
North Carolina
1 review
0 helpful votes
Follow Mckenna Cooper g.
Unfollow Mckenna Cooper g.
Send Message
Share Review
Report Review

Thanks Greg. I appreciate the time you spent explaining everything. It really helped.very beautiful.

Date of experience: April 12, 2024
New York
1 review
0 helpful votes
Follow Anastasia Howard g.
Unfollow Anastasia Howard g.
Send Message
Share Review
Report Review

I recently purchased a Dell laptop with an i7 processor from Discount Electronics, which was much better than I expected for $300. Greg was a big help. The laptop itself is like new and they even gave me a one year warranty free. I'm impressed with its performance and couldn't be happier with my purchase.

Date of experience: April 11, 2024
New York
1 review
0 helpful votes
Follow Hope Brooks g.
Unfollow Hope Brooks g.
Send Message
Share Review
Report Review

I recently bought a Dell laptop from Discount Electronics, and it's been a great experience. Greg was incredibly helpful and knowledgeable. The laptop is perfect and cost much less than I expected. Thank you!

Date of experience: April 10, 2024
New York
1 review
0 helpful votes
Follow Michael Ross g.
Unfollow Michael Ross g.
Send Message
Share Review
Report Review

Please tell Greg how excellent his service was. He was very informative and patient with me during my purchase. I highly recommend him and Discount Electronics.

Date of experience: April 5, 2024
Hawaii
1 review
0 helpful votes
Follow Isabella Jones g.
Unfollow Isabella Jones g.
Send Message
Share Review
Report Review

I recently purchased a Dell laptop from Discount Electronics, and I'm thoroughly impressed. The laptop arrived fast, and it exceeded my expectations. Discount Electronics has fantastic deals.

Date of experience: April 5, 2024
Washington
1 review
0 helpful votes
Follow Micah Williams g.
Unfollow Micah Williams g.
Send Message
Share Review
Report Review

Ordered from this place for 1st time.I received the laptop in two days. It was sent out for delivery the same day I ordered it. It is more than what I expected. Everything works no dents. I'm so happy with my purchase. I will give this place another go around when I'm ready for another computer. Thanks. Also I called cause wasn't sure how to turn on the WiFi. They answered the phone on first ring and told me exactly what to do. Best service yet

Date of experience: April 4, 2024
Texas
1 review
0 helpful votes
Follow Martha B.
Unfollow Martha B.
Send Message
Share Review
Report Review

Eric
April 2, 2024

He was tremendous assistance in getting my issue resolve right away. He was super knowledge of the issue that I was unaware about. Thanks

Date of experience: April 2, 2024
Hawaii
1 review
0 helpful votes
Follow JohnHarper Taylor g.
Unfollow JohnHarper Taylor g.
Send Message
Share Review
Report Review

Professional and efficient. I bought a new gaming machine from Greg and I love it.ok.A really good software

Date of experience: April 2, 2024
California
1 review
0 helpful votes
Follow Owen Battle g.
Unfollow Owen Battle g.
Send Message
Share Review
Report Review

Greg was super helpful. I purchased a computer from discount electronics a few years ago and had questions about a new one. Greg was patient and explained everying in a way I could understand.

Date of experience: April 1, 2024
Virginia
1 review
0 helpful votes
Follow Isabella McLaughlin g.
Unfollow Isabella McLaughlin g.
Send Message
Share Review
Report Review

I highly recommend Discount Electronics. I recently purchased a computer from them. I was very pleased with the help I received from GregB. He helped me pick out a laptop that is exactly what I needed. The price was very reasonable,

Date of experience: March 31, 2024
California
1 review
0 helpful votes
Follow Abigail Hoover g.
Unfollow Abigail Hoover g.
Send Message
Share Review
Report Review

I bought a Dell laptop here 4 months ago. Yesterday it just wouldn't power on. I called and Greg went above and beyond to assist me. I didn't even realize it was still under warranty. They are going to fix it free. I only pay to ship it to Austin. I wasn't expecting that.

Date of experience: March 31, 2024
California
1 review
0 helpful votes
Follow Noah M.
Unfollow Noah M.
Send Message
Share Review
Report Review

Greg's customer service was outstanding. He tackled my problem swiftly and with a positive attitude. It is nice to have someone answer the phone and speak English :)

Date of experience: March 31, 2024
Texas
1 review
0 helpful votes
Follow Jesse R.
Unfollow Jesse R.
Send Message
Share Review
Report Review

Easy to buy and work with
April 1, 2024

I needed an old laptop, so I visited Discount Electronics. They offered many different laptops at different price points and even different operating systems.

I worked with Matt B., who could direct me to a laptop that came out just under the price I wanted to spend; when I got home, I had trouble with the wifi. The next day, I returned the laptop, and Matt could get the computer swapped without any issues. Now, I have a perfect working device and paid under what I had budgeted.

It was a great experience; I would not hesitate to recommend or revisit Discount Electronics.

Date of experience: March 30, 2024
Ohio
1 review
0 helpful votes
Follow Daniel Ellis g.
Unfollow Daniel Ellis g.
Send Message
Share Review
Report Review

I can't believe I hadn't heard of this place before. Greg told me they have been here since the 90s. Amazing customer service. I thought I needed a new computer because I lost my password. They told me how to get logged in and I didn't spend a dime. Thanks guys

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
Follow Donald Harris g.
Unfollow Donald Harris g.
Send Message
Share Review
Report Review

Thanks Greg
March 30, 2024

My laptop was fried and I needed something urgently. I saw the prices they advertised but I didn't really believe it. Not only did I get a great laptop for $299 but the warranty is better than the warranty I got on my brand new (now dead) laptop from Best Buy. And it was half the price. Thanks Greg

Date of experience: March 29, 2024
New York
1 review
0 helpful votes
Follow Miranda Foster g.
Unfollow Miranda Foster g.
Send Message
Share Review
Report Review

I recently had the pleasure of dealing with Greg from customer service, and I must say, he exceeded all expectations. Greg's professionalism, attentiveness, and willingness to go above and beyond to resolve my issue were truly commendable. Discount Electronics is my computer store from now on.

Date of experience: March 29, 2024
California
1 review
0 helpful votes
Follow Zoe Burton g.
Unfollow Zoe Burton g.
Send Message
Share Review
Report Review

Greg at Discount Electronics helped me find the perfect desktop! Thrilled with my Optiplex and Windows 11.

Date of experience: March 28, 2024
California
1 review
0 helpful votes
Follow Mia Thornton g.
Unfollow Mia Thornton g.
Send Message
Share Review
Report Review

Greg at Discount Electronics helped me pick out 3 laptops and monitors for my office. He took the time to be sure they were exactly what I needed. I had a problem connecting one to the internet. He called me right back and walked me through it.!

Date of experience: March 28, 2024
California
1 review
0 helpful votes
Follow Luna Conway g.
Unfollow Luna Conway g.
Send Message
Share Review
Report Review

Good service!
March 30, 2024

Greg at Discount Electronics hooked me up with an incredible laptop! Good service, i like it, It's really good

Date of experience: March 28, 2024
Washington
1 review
0 helpful votes
Follow Caden Lee g.
Unfollow Caden Lee g.
Send Message
Share Review
Report Review

Greg at Discount Electronics was fantastic! He found me a computer package for less than $300. I expected to spend twice that. Thank you!

Date of experience: March 28, 2024

From the business

Discount Electronics refurbishes and sells used computers, laptops, and LCD monitors. We are also the largest electronics recycler in Texas, offering full office cleanouts with data destruction and sanitization services. We have retail store located in Austin and Round Rock Texas with a Warehouse and Coporate Headquarters in Pflugerville Texas.


discountelectronics.com
Austin, Texas, United States