The company generally enjoys a positive reputation, with many customers praising the quality of products and the speed of delivery. Supportive customer service is frequently highlighted, with representatives providing timely and knowledgeable assistance. However, concerns about inconsistent product quality and issues with order fulfillment have been noted, with some customers experiencing delays and receiving incorrect items. Additionally, there are complaints regarding the clarity of return policies and communication difficulties. Overall, while many customers express satisfaction and a willingness to repurchase, there remains a notable segment of dissatisfaction that the company should address to enhance its service reliability.
This summary is generated by AI, based on text from customer reviews
First time ordering Gucci bags were amazing perfect copies and quality excellent fast shipping!
Customer service was excellent the best designer quality! Will be a repeat customer
My bag came exactly as the picture shows with all of the LV packing/boxes etc. it's perfect. At the store they said they couldn't tell it wasn't real... I already placed another order and it's only been 3 days. Fabulous stuff!
I was nervous to order. It's a lot of money to spend over seas. The bags have are worth every penny. Beautiful high quality and absolutely perfect replica! The customer service is wonderful. I've made a few mistakes with payment and it's always corrected. I will continue to order!
Ive ordernd a bag from da and ive to Sayn the bag look fantastic it feels like a real one and its look like a real one you See no difference... you get what you pay... if you pay more you get a mirror quality... Love Love my bag, I'm sure there are still many things to order
I ordered a very popular and expensive Fendi shoe not knowing what to expect. What I received was not only beautiful, but it fit perfectly, looks beautiful, is of exceptional quality and has received many compliments. I am very happy with my purchase and look forward to more in the future!
It did take some time and it is intimidating to send cash over western union but I got my beautiful belt about 4 weeks later.
I have many items that I have bought at the store in San Francisco and the quality is totally on par with those items.
Will definitely order again.
I love everything about this new bag, i bought the pochette metis and I'm in love.
It comes with the box, dust bag and even a little booklet.
100 percent would recommed.
Although shipping was a bit long, but it was worth the wait.
The bag is really very well made and comes with the box & certificates. Very true to the original (LV Neverfull Master's collection).
My contact was Crystal, she kept me updated on my purchase, she was very patient with me - I had to change the address of delivery once. They also provided me a tracking number, which I found useful.
I really hope that DD will provide amazing services to its customers and am looking forward to adding new items to my collection!
I am very pleased with my purchase and customer service. It was an easy transaction and the bag is great! Thank You!
Originally purchased a Gucci small purse with strap however was advised that the purse in stock did not meet QA standards, so chose my second choice instead. Have bought from other sites so my expectations were low.
Pleasantly surprised that my purse arrived within 7 days and was even better than I thought. Can not fault the quality.
Crystal was also super efficient and pleasant
To deal with. Will buy again
The LV Neverfull Masters edition bag I received is unbelievably beautiful and well made for the price I paid. I scrutinised the inside and outside of the bag and could not fault it.
Plus, Crystal was a very attentive sales associate making for an excellent customer service.
I am definitely buying more and recommending them to my daughter.
Hi Guys,
I would like share my experience with DD,
So first I went to LOUIS VUITTON store to buy a multiple wallet and found it over 600$.
I was exploring the Internet and i found this website(DD) and i found the same wallet with less than half of the price.
I bought it and I was afraid of the quality but guys it's exactly same as the authentic one.
Thanks (DD) and especially Stella.
It arrived in timely manner. My emails /inquiry was handled very well. Will definitely order again from them.
Ok real person here. I got spooked by the negative reviews, but then I realized even authentic boutiques like Netaporter have horrible reviews on this site so I decided to still go ahead with my purchase of 3 bags (I got a free wallet for purchasing this many) and holy moly am I pleased! The order arrived here in Southwest USA over the course of a month. The bags are a Gucci Dionysus, a Louis Vuitton Neverfull, and a Louis Vuitton Mahina Babylone (which I saw reviewed on a forum). Each bag is PERFECT. My favorite bag is definitely the Babylone cause the leather is so supple. I am so glad I went through with my order and will definitely order with this company again.
The positive reviews are fake! Notice they only review just one time, which this is the website. Bags are not authentic and a total rip off! Good luck if you wish to waste your money!
Just recently, I purchased another LV bag from DD. I now have a total of 5 bags. The quality and workmanship are bar none. Their detail is exeptional. I have never been disappointed with their customer service, also. They respond immediately and keep all their promises. The package has always come on time, and each bag is beautifully boxed. I will continue to purchase from DD each and everytime.
I ordered from designer discreet on January 22nd, 2019. I was excited and was informed a few days after my order was placed that it was Chinese New Years and I would have to wait until it was over to receive my package. The Chinese New Years is over now and I still have no clue where my package is. I am leaving the country in mid March and I bought the item specifically for this trip. I am very sad about the time this is taking and the lack of follow up.
This is my 2nd bag purchased from DD! Their bags never disappoint and their customer service is wonderful. I can't wait to order my next bag from them! I highly recommend their site.
I ordered two items which's shoe and bag but unfortunately the LV bag was seized by custome and the letter I received from them I sent it to DS but no response till now it was really unfair I hope the do something
I recently purchased a Neverfull mm from DD and I am extremely happy with their customer service. My bag came in 10 days and it looks amazing. I was nervous about sending money through Western Union but I took a chance and I happy I did. The bag is looks extremely close to the real GM that I have for a fraction of the price.
Answer: Lauren you should call your bank and ask them if the wire went through. I had to wait 4 weeks for my payment to arrive. It was a bank issue. They shipped once my payment was deposited into their account. The bag and wallet I got are beautiful though so it was worth the wait. I am planning on using Western Union in the future so it is an immediate payment.
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