The company generally enjoys a positive reputation, with many customers praising the quality of products and the speed of delivery. Supportive customer service is frequently highlighted, with representatives providing timely and knowledgeable assistance. However, concerns about inconsistent product quality and issues with order fulfillment have been noted, with some customers experiencing delays and receiving incorrect items. Additionally, there are complaints regarding the clarity of return policies and communication difficulties. Overall, while many customers express satisfaction and a willingness to repurchase, there remains a notable segment of dissatisfaction that the company should address to enhance its service reliability.
This summary is generated by AI, based on text from customer reviews
I paid these guys. And i didnt receive anything. I got an email from pursesplaza... gmail.com- they $#*!ed me. Dont buy here. I email them several times. They reply nothing. No information nothing. DONT BUY HERE. THEY STEEL YOUR MONEY.
Thank you! The quality is perfect, like your service! Communication helpful and friendly. Kindest regards, Petra
Absolutely thrilled with my purchase. Took a minute to confirm my size (which was on me) and to dispatch. Once they shipped they arrived in Canada in under a week. Entire process was just short of 3 weeks and would have been quicker if I was confident on what size to order. They are stunning quality, and came with a shopping bag, box and dust bag. They fit perfectly true to size. I am a true size 7 and ordered EU 38. I am over the moon with this purchase and will definitely be back! Came with a bonus LV coin purse which I'm now using as a business card holder!
When I receive my bag I was so excited it was perfect the quality the stitching the shine of the leather everything looked beautiful thank you
The first order I place went well I received it. The 2nd order they sent out was stopped by customs in us. They contacted the seller (designer) requesting them to pay a fee for package to enter the states. Designer declined to pay fee and gave them permission to discard my package. I emailed designer asking them what's going on. They said my package was unfortunately seized and there was nothing they could do. Then had the nerve to offer me to order again but I can get 50% off. Like why the hell would I do that. All for it to get seized again. They are horrible in response time and they DO NOT STAND BEHIND THERE BUSINESS! DONT WASTE YOUR MONEY!
I have been a victim of bait and switch by DD, ever since I started ordering from Mirror Reps, things have been better. They have native english customer service AND they are cheaper, here are some price comparisons of my orders(DD vs Mirror Reps):
Pochette Metis: $419 vs $255
Chanel Classic Flap: Don't sell vs $350
Neverfull: $350 vs $250
Gcci Marmont: $419 vs $265
Just google "Mirror Reps" to find them.
Horrible company to do business with... their replicas are complete crap. Non existent customer service. BEWARE OF THIS COMPANY. They also trade under www.designer-discreet.cn
Please avoid at all cost! This cheap china knockoff is horrible! The hardware is damaged and the lining is RUBBER! I sent this useless lady or man called Emily photos and videos and she told me to calm down and not look at the details! Unreal!
My bag came exactly as the picture shows with all of the LV packing/boxes etc. it's perfecti so happy to get this!
Beware of this company! You will get a poor obvious replica that does NOT represent what you see in the photos when you place your order!
Customer service will do nothing to help you.
You have been warned.
I'm not sure why some other ppl are saying this is scam. I'm 100% satisfied with my Celine Tri fold bag and their customer service.
I love my Celine bag colour, size, quality, and even the smell like authentic one.
Delivery took only a week also (i'm based in. Australia) and it came by DHL so knew where they were.
Payment part was bit tricky at the beginning but in the end PaySend was very easy.
I recommend to use WeChat to connect with Crystal so that communication will be instant. But be mindful they are in HongKong (I think)
All and all i'll totally use them again and can't wait to choose next one.
Like everybody I was worried at first so thought I would order one item and see how it went. DD kept in touch with me every step of the way and my bag arrived promptly (within 10 days). Everything was as described and in photos. Will buy again from DD.
I purchased a Galaxy Louis Vuitton Pochette Voyage (after my first was not available due to the only two being left with "defects"). It arrived, and it's condition was actually quite exceptional for the first couple of days to a week and a half after receiving it. But over time, the canvas on the bottom is starting to fade to White, and so is some of the side (?). Not great and definitely not happy with it, but I am going to continue to order from them because they take original pictures of all their products, with pretty much all other websites stealing theirs for the same commercial purposes.
I purchased 2 bags from Designer Discreet at the beginning of August and sent my payment in through Paysend. The payment was a bit glitchy and took some time to receive but I bit my tongue and resisted freaking out since I had been advised that buying replica bags isn't straightforward and I received reassurance from their customer service. Well after that snafu they got the money and my items were shipped. Shipping took about 2 weeks to reach me in LA. The bags are beautiful and I am very happy, and would not hesitate to shop with Designer Discreet again!
Customer service was excellent and I had read lots of good reviews of them on this website. So I trusted them and today I sendt 1200dollars with PaySend. They quit responding to my emails after I had sent the money! Do not waist your time and money! They are scammers!
Purchased my new LV bag a few months ago - the entire transaction went smoothly and Crystal was great to work with was very quick to respond to my correspondence. Quality of the workmanship was exceptional - a perfect handbag! Can't wait to order my Fall bag!
I had been looking at this website for over 2 years debating whether to purchase a LV purse... had read many positive reviews but some very negative ones as well. I was extremely reluctant to send money via Western Union PRIOR to receiving my product. I finally decided to give this site a try after many positive reviews on purse blogs. First, I communicated via email with the same person for 1.5 years and I ALWAYS received a very prompt and professional reply. When I decided to purchase this bag, the communication was outstanding and they could not have answered my questions better in any way... very fast response time and accurate.
I sent the funds via Western Union and they confirmed reciept of the funds the next day. I had requested pre-shipment photos and these arrived within a day and there were many excellent quality photos of the entire bag. It took about 2-3 days before the bag was shipped and upon receiving a tracking number, the bag arrived to USA in about 6 days. The V tote bag I received is excellent quality in almost every way: truly outstanding. I own 2 authentic LV bags I purchased at the store and have read many many articles on how to authenticate the bag. I could barely find any flaws with authenticating: the monogram canvas is correct, the saffiano leather very nice quality, hardware completely accurate with markings, accurate stitching, gorgeous interior, heat stamp looked great and date code even checked out. The zippers worked great and interior is a gorgeous tan soft suede (original may have a more orange interior?). The only very minor (for me) things I noticed is that the zippers seem a bit lightweight but nice and the cross body strap does not really feel like leather but looks great.
I am thrilled with this purchase and can absolutely say that I feel 100% safe ordering more bags from them and totally reassured that it is not a scam sending money overseas prior to purchase and that the communication and customer service is above 5 stars! I am ordering another bag today!
I have been shopping with Designer Discreet for about 8 years now and shopping for replicas is not easy but they are the most honest and reliable replica sellers I have worked with. I have tried other sellers throughout the years (e.g. Pursevalley) but their quality never compared to Designer Discreet. I always feel comfortable sending them money even though it is through sketchy methods like WU but I understand since I am buying a REPLICA not from Louis Vuitton directly. Anyways my most recent purchase was a compact Rose Ballerine wallet to replace my much larger Zippy wallet. The wallet came and was perfect (as usual). The canvas was perfect and I've noticed it has even improved since I first purchased my larger Zippy wallet years ago. Overall I am super happy with Designer Discreet and will be more then glad to shop with them again.
I was speechless when I received the order. It came exactly as described with the correct packaging. Looks identical to the real deal. Don't hesitate to purchase from Designer Discreet!
My Louis Vuitton is exactly as the original in every detail, included the box, the certificate, the shopping bag. Unbelievable.
Answer: Lauren you should call your bank and ask them if the wire went through. I had to wait 4 weeks for my payment to arrive. It was a bank issue. They shipped once my payment was deposited into their account. The bag and wallet I got are beautiful though so it was worth the wait. I am planning on using Western Union in the future so it is an immediate payment.
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